News Releases
News Releases for: 2021
Memphis Light, Gas and Water will resume disconnections for non-payment on Monday, March 8.
Extended Payment Plans are available to all customers until March 31. These plans require 25% of the total indebtedness up front, and then the remaining balance is set up on a payment plan for up to
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, March 3, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting.
Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rsquo
Precautionary Boil Water Advisory Lifted
February 25, 2021
Water conservation efforts expire on Friday at 10 a.m.
Memphis Light, Gas and Water is pleased to report that the precautionary boil water advisory issued on February 18, 2021 has been lifted and there are no restrictions remaining on the normal use of drinking water supplied to all MLGW wa
Free water distribution - Thursday, Feb. 25
February 24, 2021
MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.
Extended Payment Plans available through March 31
February 21, 2021
Disconnections for non-payment suspended until further notice
Memphis Light, Gas and Water Extended Payment Plans (EPPs) are available until March 31, 2021. This is a one-time payment plan that allows eligible customers to repay their past due balance over a 12-month period.
To participate, c
MLGW Water Advisory Reminders
February 21, 2021
Memphis Light, Gas and Water Boiled Water Advisory is still in effect until further notice and includes all MLGW water customers. MLGW conforms with all lead and copper rule regulations, and we are following state guidelines on the precautionary boil water advisory.
MLGW reminds customers that w
Memphis City Council to distribute bottled water on Sunday, February 21
February 20, 2021
The Memphis City Council will distribute bottled water at 10:00 a.m. on Sunday, February 21, 2021
There will be a limit of ONE case of water per vehicle.
Locations:
District 1 – New Raleigh Civic Center – 3384 Austin Peay
District 2 – Bert Ferguson Community
Warmer temperatures could reveal frozen pipes
February 19, 2021
Customers are encouraged to prepare
As temperatures rise this weekend, frozen pipes that have burst will thaw and reveal leaks. Memphis Light, Gas and Water urges customers to prepare.
Customers are also asked to continue conserving water by doing things such as taking shorter showers, holdin
Precautionary Boil Water Advisory
February 18, 2021
Due to freezing weather, Memphis Light, Gas and Water has experienced multiple line breaks and water production issues which have resulted in a significant loss of pressure in the drinking water system. As a precautionary measure we are asking customers to boil water before using for consumption. W
MLGW Issues Precautionary Boiled Water Advisory
February 18, 2021
Due to recent water main breaks and freezing temperatures that have caused low water pressure in MLGW's water system, Memphis Light, Gas and Water has issued this advisory to notify water customers to boil their water prior to consumption (e.g., brushing teeth, drinking), in accordance with reg
Learn about small business loans
February 17, 2021
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Thursday, Feb. 18 on MLGW’s Facebook page, (facebook.com/MLGW1).
Power Pivot host Gale Jones Carson, MLGW’s Vice President of Community & External Affairs, will be joined by several guests to discuss small
MLGW is not disconnecting water service
February 17, 2021
As a result of the freezing temperatures, Memphis Light, Gas and Water is experiencing reduced water pressure across the water distribution system and is seeing reduced reservoir levels at several of our pumping stations. MLGW is also experiencing numerous broken water mains.
We will continue to
Press Conference at 8 a.m., Wednesday, February, 17
As a result of the freezing temperatures the past 72 hours, Memphis Light, Gas and Water is experiencing reduced pressure across the water distribution system and is seeing reduced reservoir levels at several of our pumping stations.
MLGW is
February 17 MLGW Board of Commissioners Meeting Exclusively Online
February 16, 2021
Please note new link
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 17, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting.
View the Board meeting at mlgw.com/February17-BoardMeeting.
MLGW is the largest three-service pub
MLGW Community Offices Closed due to Inclement Weather
February 15, 2021
In light of the worsening weather conditions, Memphis Light, Gas and Water has closed its Community Offices. Customers are encouraged to call 544-6549, use webchat or My Account in the meantime. For a list of authorized Pay Agents and other ways to pay, visit: mlgw.com.
Important MLGW contact in
Restoration complete after more than 42,000 customers lost power following Thursday’s ice storm
February 13, 2021
(February 13, 2021, 8 p.m.) – “It was a difficult couple of days for many of our customers. I’m grateful that our crews, with the assistance of a number of outside crews, worked hard to complete a safe, focused restoration,” President and CEO J.T. Young stated.
Anyone sti
Restoration continues as outages slow
February 13, 2021
Customers urged to take precautions for extended low temps
Approximately 500 Memphis Light, Gas and Water customers are without power, with about 41 new outages overnight. Eleven contract crews from middle and east Tennessee, 40 MLGW crews and 32 local tree trimming crews will work quickly and s
Restoration efforts are ongoing
February 12, 2021
Over 39,000 customers affected by Thursday’s storm
(February 12, 2021, 5 p.m.) – Approximately 1,200 Memphis Light, Gas and Water customers are without power following widespread damage from Thursday’s ice storm. Eleven contract crews from middle and east Tennessee, 49 MLGW cre
Storm restoration continues as do outages
February 12, 2021
Over 20,000 customers affected by Thursday’s storm
(February 12, 2021, 9:30 a.m.) – Around 3,500 Memphis Light, Gas and Water customers are without power following Thursday’s ice storm and resulting damage. Over two hundred separate outages will be addressed today as eleven con
February 17 MLGW Board of Commissioners Meeting Exclusively Online
February 12, 2021
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 17, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting.
Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&r
Memphis, TN 38103