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News Releases
Sign up for MLGW’s Text Alert Notifications
December 30, 2022
In the wake of the recent winter storm, some customers asked: Does MLGW have a system that allows it to send automated texts with critical information? The answer is, “Yes.” During the storm, we used text alerts to communicate to 86,940 of our customers. Here’s a sample of t
MLGW closed in observance of New Year’s Day
December 29, 2022
(December 29, 2022) – Memphis Light, Gas and Water offices will be closed on Monday, January 2 in observance of New Year’s Day. Normal business operations will resume Tuesday, January 3. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangem
Precautionary Boil Water Advisory Lifted
December 29, 2022
(December 29, 2022, 3:05 p.m.) – Effective immediately, the precautionary boil water advisory is lifted for all MLGW water customers. There are no restrictions on the normal use of drinking water supplied to all MLGW customers. This action has been taken in consultation with Tennessee Departm
MLGW to distribute water to customers Thursday
December 28, 2022
(December 28, 2022 – 10:30 p.m.) – Memphis Light, Gas and Water is distributing water tomorrow, December 29, (or whenever supplies are exhausted) at three locations:
New Salem Missionary Baptist Church
2237 S Parkway E, noon to 2 p.m.
Southwest Community Col
Statement from the President
December 28, 2022
December 28, 2022 – 6 p.m.
MLGW customers and partners,
By now, most of you already know the good news: our water system is well on its way to full recovery. For most of our system, customers are enjoying normal pressure and water availability. I anticipate that by the
Drought Management Plan Rescinded
December 28, 2022
(December 28, 2022—11 a.m.) – MLGW has lifted restrictions as detailed by its Drought Management Plan due to improved water pressure and volume in its water distribution system. Car washes can resume normal operations. Industrial customers can flush out their systems and are no longer a
MLGW to distribute water to customers Wednesday
December 27, 2022
(Corrected - December 27, 2022, 10:30 p.m.) – Memphis Light, Gas and Water is distributing water tomorrow, December 28, from 12 p.m. to 2 p.m. (or whenever supplies are exhausted) at two locations:
First Baptist Church Broad, 2835 Broad Ave.
Iglesia Nueva Vida, 1348 National
“We are heading in the right direction.”
December 27, 2022
December 27, 2022 – 6 p.m., statement from the president
To MLGW customers and partners,
Thanks to the incredible efforts of MLGW crews and staff over the last 48 hours, and cooperation from our many partners, residents and businesses, we are heading in the right direction to recover fr
MLGW Call Center answering emergency calls only
December 27, 2022
(December 27, 2022, 10 a.m.) – The Memphis Light, Gas and Water Call Center is handling emergency calls only at this time. Customers with non-emergenency, customer service questions, should speak to a Service Advisor at one of these MLGW Community Office locations:
5131 Navy Road,
WHAT: A winter weather update will held at Memphis City Hall, Hall of Mayors, on Tuesday, December 27 at noon. MLGW President and CEO Doug McGowen will provide status updates as well as tips and resources for Memphians.
WHO: Memphis Mayor Jim Strickland, MLGW President and CEO Doug McGowen and C
MLGW to distribute water to customers Tuesday
December 26, 2022
(December 26, 2022, 8 p.m.) – Memphis Light, Gas and Water is distributing water tomorrow, December 27, from 10 a.m. to noon (or whenever supplies run out) at two locations:
Pleasant Chapel Missionary Baptist Church, 4813 Benjestown Rd.
Hickory Ridge Mall, 6075 Winchester Rd.
Statement from the President
December 26, 2022
December 26, 2022 – 7 p.m.
To MLGW customers,
Overnight and all day today our team and contracted partners have continued to find and fix broken water mains, and to secure water for residential and commercial customers who have broken pipes that are causing leaks. So far, our te
MLGW Emergency Water Management
December 26, 2022
(December 26, 2022 - 3:45pm) - MLGW has initialized the Emergency Water Management Phase of the Drought Management Plan. All customers need to limit all non-essential water uses as MLGW works to find, fix or isolate main breaks and broken water services. All non-essential water uses such as washing
MLGW schedules bottled water donations and distribution
December 25, 2022
(December 25, 2022 – 6 p.m.) Memphis Light, Gas and Water is accepting donations of unopened cases of bottled water Monday, December 26 from 8 – 11 a.m. at the Lamar Avenue Community Office, 2935 Lamar Ave.
Donations, and bottled water from MLGW, will be distributed Monday, December
MLGW customers experience low water pressure and water outages
December 24, 2022
(December 24, 2022 – 9:15 p.m.) Early in the Arctic Blast, two areas in our service territory experienced low water pressure, and in some cases water outages. This prompted a boil water advisory for Southeast and North Shelby County.
Since mid-afternoon on December 24, a growi
(December 24, 2022 – 8:15 p.m.) Due to freezing weather and power outages, Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to Memphis and Shelby County in the drinking water system. As a precautionary measure we are asking
(December 24, 2022 – 8:15 p.m.) Due to freezing weather and power outages, Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to Memphis and Shelby County in the drinking water system. As a precautionary measure we are asking
Statement from the President
December 24, 2022
( December 24, 2022 – 7 p.m.)
To all MLGW customers,
It has been a challenging few days for our community. At this time, the TVA grid is stable and power consumption is within a range that we can say the risk of additional forced blackouts is low for Christmas Eve and Christmas D
(December 24, 2022 – 6:30 p.m.) At 5 p.m. Saturday, approx. 876 of Memphis Light, Gas and Water customers remain without power. Utility and tree trimming crews will continue working until service is restored to all customers.
75,000 Peak number of outages
35,000 – Total customers
Media Q & A
December 24, 2022
Media Q & A file
Statement from MLGW President
December 24, 2022
(December 24, 2022 – 10:45 a.m.) Memphis Light, Gas and Water President and CEO, Doug McGowen, shares a message to MLGW customers.
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MLGW Customers,
As of 10:45 a.m., TVA has rescinded the Step 50 Load Curtailment requirement. The weather is still frigid and power demand may f
Statement from MLGW President
December 24, 2022
(December 24, 2022 – 9 a.m.) Memphis Light, Gas and Water President and CEO, Doug McGowen, shares a message to MLGW customers.
----------
MLGW Customers,
I sincerely apologize for having to interrupt your power at any time, but especially during the holiday season.
E
MLGW implements Step 50 curtailment
December 24, 2022
(December 24, 2022, 7 a.m.) MLGW has initiated rolling blackouts this morning after TVA re-issued a Step 50 Curtailment which means that all local power companies are required to drop between 5 and 10 percent of their total electrical load. This is necessary to avoid major outages across the MLGW a
MLGW prepares for TVA to re-issue Step 50 curtailment
December 24, 2022
Some Residents asked to limit Water Usage
(December 24, 2022, 12 a.m.) The extreme cold temperatures and high demand across the TVA service territory continue to cause a critical power supply situation and low water pressure.
MLGW hasn’t initiated rolling blackouts t
MLGW Issues a Precautionary Boil Water Advisory
December 23, 2022
(December 23, 2022 – 10 p.m.) Due to freezing weather and power outages, Memphis Light, Gas and Water has experienced multiple line breaks and water production issues which have resulted in a significant loss of pressure in Southeast and North Shelby County in the drinking water system. As a
MLGW Load Curtailment Program
December 23, 2022
(December 23, 2022) Despite preparation by TVA and MLGW for extreme weather, there are times when demand for service may temporarily exceed the amount of power that can be generated and delivered to our service area. When those conditions are forecast, TVA and MLGW may ask our customers
MLGW prepares for TVA to re-issue Step 50 Curtailment /Some Residents asked to limit Water Usage
December 23, 2022
The extreme cold temperatures and high demand across the TVA service territory continue to cause a critical power supply situation and low water pressure.
MLGW is preparing for the possibility for TVA to re-issue a Step 50 Curtailment which means that all local power companie
TVA rescinds rolling black outs
December 23, 2022
All customers asked to voluntarily conserve energy
TVA has rescinded the Step 50 Emergency Load Curtailment requiring rolling black outs. However, the extreme cold temperatures and high demand across the TVA service territory have caused a critical power supply situation, and TVA is as
TVA issues emergency load curtailment program
December 23, 2022
The extreme cold temperatures and high demand across the TVA service territory have caused a critical power supply situation.
TVA has issued a Step 50 Curtailment which means that all local power companies are required to drop between 5 and 10 percent of their total electrical load. This
MLGW provides steps to protect pipes in freezing temperatures
December 19, 2022
Customers urged to take measures to prevent frozen pipes from bursting.
Temperatures are expected to drop below freezing later this week, precautions should be followed to prevent pipes from bursting.
Here are a few tips:
· Customers are encouraged to allow faucets to continuously t
MLGW Board of Commissioners Meeting December 21, 2022
December 16, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW Closed for Christmas
December 16, 2022
Memphis Light, Gas and Water offices will be closed on Friday, December 23 and Monday, December 26 in observance of the Christmas holiday. Normal business operations will resume Tuesday, December 27.
Customers can use My Account on MLGW’s secure website to check balances, make payment arra
MLGW troubleshooter fatally injured
December 9, 2022
A Memphis Light, Gas and Water troubleshooter was fatally injured today while working at Lamar Avenue near Tuggle Road.
The entire MLGW family is saddened by the loss of our friend and colleague Michael Stewart who was an employee since 2001.
Our collective thoughts are with his family and fr
MLGW Investigating Incident
December 9, 2022
Memphis Light, Gas and Water confirms an employee was involved in an incident today near the area of Lamar Avenue and Tuggle Road. The matter is under investigation.
MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and S
MLGW to read meters on Saturday, December 10
December 8, 2022
To better serve our customers and protect them from being billed for 35 or more days of service, it is sometimes necessary for MLGW to read meters on Saturdays. On Saturday, December 10, 2022, we are reading cycle 7.
MLGW is the largest three-service public power utility in the nation, s
MLGW Board unanimously rejects 20-year contract with TVA
December 7, 2022
Wednesday morning, Memphis Light, Gas and Water’s Board of Commissioners rejected a 20-year, rolling contract with the Tennessee Valley Authority (TVA). Board Chairman Mitch Graves stated the contract was “too long of an agreement.”
On September 1, after months of public and ad
MLGW Board of Commissioners Meeting December 7, 2022
December 2, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW Prepared for Potential Storms
November 28, 2022
MLGW prepared for potentially severe storms
(November 28, 2022) – Memphis Light, Gas and Water crews are prepared to work around the clock responding to power outages caused by potentially severe weather Tuesday, November 29.
The National Weather Service predicts a severe weather
Scammers target MLGW customers
November 23, 2022
MLGW employees will never call and ask customers to purchase pre-paid gift cards
Memphis Light, Gas and Water is getting reports of a scam in which people posing as employees ask customers to buy MoneyPak cards at CVS or Walgreens to avoid disconnection.
MLGW representatives will never call a
2023 MLGW Board of Commissioners Meeting Schedule
November 22, 2022
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Registration is open for MLGW’s Winter Moratorium program
November 21, 2022
Elderly and disabled customers are encouraged to complete applications before November 30
As colder weather approaches, MLGW wants to ensure uninterrupted service to its senior (ages 60 and above) and disabled customers. The Winter Moratorium program has been in place for over two decades and pr
MLGW Closed for Thanksgiving
November 18, 2022
Memphis Light, Gas and Water offices will be closed Thursday and Friday, November 24-25 in observance of Thanksgiving. Normal business operations will resume Monday, November 28.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check
MLGW’s Power of Warmth offers free space heaters or electric blankets
November 14, 2022
Qualified low-income seniors and disabled residents may qualify for assistance through the Power of Warmth program.
Memphis Light, Gas and Water Division, in partnership with Neighborhood Christian Centers Inc., is once again distributing one hundred each of electric blankets and space heaters t
MLGW’s Power Supply Vote Delayed
November 10, 2022
The vote on whether to award the Tennessee Valley Authority a long-term contract for supplying power to MLGW was scheduled for November 16, 2022. That vote has been delayed due to an appeal. The vote will be scheduled once the appeals process is completed.
MLGW is the largest three-service publi
MLGW Closed for Veterans Day
November 4, 2022
Memphis Light, Gas and Water offices will be closed on Friday, November 11 in observance of Veterans Day. Normal business operations will resume Monday, November 14.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status o
MLGW Board of Commissioners Meeting November 16, 2022
November 3, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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Memphis City Council Approves 12th MLGW President and CEO
November 1, 2022
Today, members of the Memphis City Council approved Doug McGowen as the new President and CEO of Memphis Light, Gas and Water. McGowen currently serves as the Chief Operating Officer for the City of Memphis and is Memphis Mayor Jim Strickland’s pick to lead MLGW. Today’s measure effecti
Scammers target MLGW customers
October 31, 2022
MLGW employees will never call and ask customers to purchase pre-paid gift cards
Memphis Light, Gas and Water is getting reports of a scam in which people posing as employees ask customers to buy MoneyPak cards at CVS or Walgreens to avoid disconnection.
MLGW representatives will never call a
MLGW Board of Commissioners Meeting November 2, 2022
October 28, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW hosts Smart Homes webinar
October 26, 2022
Memphis Light, Gas and Water will host a no-cost webinar Thursday, October 27, at 4 p.m. about smart homes, how they help reduce costs, and how to get involved. Customers who register at https://mlgwneighborhoods.eventbrite.com will receive a Zoom link to the webinar.
Smart homes allow homeowner
MLGW Public Auction of Surplus Vehicles and Equipment
October 21, 2022
Saturday, November 5 at 7 a.m. at the South Service Center (3020 Gill Road)
A public auction of Memphis Light, Gas and Water Division surplus vehicles and equipment will be held Saturday, November 5 at 7 a.m. at the South Service Center (3020 Gill Road). The inclement weather date is Saturday, N
MLGW announces the 2022 Student Poster Contest focusing on Disaster Preparedness – “Crisis Crusher and The Art of Being Prepared!”
October 20, 2022
Shelby County students, grab your paints, brushes, colored pencils, crayons, glue, glitter and even computers! It’s time to enter the 2022 MLGW Student Poster Contest. The utility is once again sponsoring its annual Student Art Poster Contest for Shelby County school children in grades K-12.
MLGW to hear public comments on power supply
October 12, 2022
Memphis Light, Gas and Water will host two public meetings to listen to customer comments and feedback regarding the future of the utility’s power supply. Listening sessions are scheduled for October 18 and 20.
· Tuesday, October 18, 6 – 7:30 p.m., Germantown City Hall, 1930 S
Memphis Light, Gas and Water is seeking qualified general and home improvement contractors to participate in a MLGW home and weatherization program. The program will provide weatherization and energy efficiency repairs to residents.
All interested contractors are required to attend a MANDATORY w
MLGW partners with Latino Memphis, Radio Ambiente and the Food Bank for the first ever “Latino One-Stop” event
October 7, 2022
Memphis Light, Gas and Water is partnering with Latino Memphis, Radio Ambiente and the Mid-South Food Bank for the very first “Latino One-Stop,” a combination of resource fair and mobile food pantry, to take place on Saturday, October 8, 2022 at El Mercadito de Memphis, 3766 Ridgeway Rd
During a September 1, 2022 Memphis Light, Gas and Water Special Called Board of Commissioners meeting, President and CEO J.T. Young recommended awarding the Tennessee Valley Authority a long-term contract for supplying power to MLGW under MLGW’s renewable and other alternative resources RFP.
MLGW extends deadline for free pilot light inspections
September 30, 2022
Memphis Light, Gas and Water will offer pilot light inspections by appointment and free of charge to residential customers until October 15. Starting October 16, there is a $55 fee. Pilot light inspections are always free for customers who are 60 or older or disabled.)
MLGW encourages customers
MLGW Board of Commissioners October Meetings
September 29, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next ML
MLGW Community Offices reopening
September 29, 2022
Memphis Light, Gas and Water is reopening four of its Community Offices to walk-in customers starting Monday, October 3.
Downtown, Lamar, Whitehaven and Millington community offices are reopening. Only the Summer office will remain closed. The locations and hours are as follows:
Downtown &
MLGW Transition Plan Announced
September 28, 2022
MLGW Board Chairman Mitch Graves announced his transition plan for MLGW following the October 14, 2022 effective date of the resignation of President and CEO J.T. Young.
“By Charter, I will serve as Acting President and CEO in addition to remaining as Board Chair, until a new President and
MLGW President J.T. Young to assume new position at Florida utility
September 23, 2022
President and CEO J.T. Young will resign his post as the top executive at the nation’s largest three-service public utility effective October 14.
Young is leaving Memphis to return to his native Florida where he has accepted a position at Florida Power & Light.
“J.T. has led M
Learn how companies are retaining and attracting good employees in the “Great Resignation” on MLGW’s Next Power Pivot
September 22, 2022
Join us for MLGW Power Pivot’s next small business webinar today at 4 p.m. on Zoom.
In this webinar, Gale Jones Carson, MLGW’s VP of Community and External Affairs, will be joined by Alex Smith, Chief Human Resources Officer for the City of Memphis, and Jenny Thomas, senior recruiter
Emergency maintenance work on Jefferson Avenue
September 21, 2022
MLGW crews are repairing a gas main leak on Jefferson Avenue between Cooper and Rembert Streets. Motorists should avoid the area.
Approximately 40 customers are affected, including industrial, commercial and residential customers.
There is not a current estimate for completion
MLGW
Emergency maintenance work on A.W. Willis
September 19, 2022
MLGW crews are repairing a water main leak on A.W. Willis. The road is currently closed between Second Street and Main Street.
Approximately 250 to 300 customers are affected.
A detour is currently in place. Motorists are advised to seek alternate routes.
Current estimate for completion is
Maintenance work to take place on Poplar Avenue
September 13, 2022
Electric work to take place September 14-16
MLGW electric crews will make repairs to a service line at 4300 Poplar Avenue beginning Wednesday, September 14 at 8 a.m.
Traffic will be reduced to one lane in both directions on Poplar from Cherry Circle West to Woodmere Lane.
Work should be co
MLGW Community Offices reopening
September 12, 2022
Memphis Light, Gas and Water is reopening four of its Community Offices to walk-in customers starting October 3.
Downtown, Lamar, Whitehaven and Millington are reopening. Only the Summer office will remain closed. The locations and hours are as follows:
· Downtown – 245 S. Main 8
MLGW Board of Commissioners Meeting September 21, 2022
September 7, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW Board of Commissioners Meeting September 7, 2022
September 2, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW recommends award of a 20-year contract to TVA
September 1, 2022
At today’s Memphis Light, Gas and Water Special Called Board of Commissioners meeting, President and CEO J.T. Young recommended to award the Tennessee Valley Authority a long-term contract for supplying power to MLGW under MLGW’s renewable and other alternative resources RFP.
In addi
MLGW Closed for Labor Day
August 29, 2022
Memphis Light, Gas and Water offices will be closed on Monday, September 5 in observance of Labor Day. Normal business operations will resume Tuesday, September 6.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of
MLGW to resume disconnections for non-payment
August 26, 2022
Memphis Light, Gas and Water will resume disconnecting residential customers for non-payment on Monday, August 29, 2022. In addition to its existing assistance programs, MLGW is making its Deferred Payment Plan conveniently available online at mlgw.com/deferredpaymentplan for qualifying customers.
MLGW offers free pilot light inspections
August 23, 2022
Memphis Light, Gas and Water will offer pilot light inspections by appointment and free of charge to residential customers from September 6 – September 30. After September 30 there is a $55 fee. (Appointments are always free for customers who are 60 or older or disabled.)
MLGW encourages
MLGW reanudará desconexiones por falta de pago
August 23, 2022
Memphis Light, Gas and Water reanudará la desconexión de los clientes residenciales por falta de pago el lunes 29 de agosto de 2022. Además de sus programas de asistencia existentes, MLGW está haciendo que su Plan de Pago Diferido esté convenientemente disp
MLGW to resume disconnections for non-payment
August 22, 2022
Memphis Light, Gas and Water will resume disconnecting residential customers for non-payment on Monday, August 29, 2022. In addition to its existing assistance programs, MLGW is making its Deferred Payment Plan conveniently available online at mlgw.com/deferredpaymentplan for qualifying customers.
MLGW Hosts Virtual Power Hour Community Meeting
August 22, 2022
Memphis Light, Gas and Water is hosting a virtual Power Hour community meeting Thursday, August 25 at 6 p.m. MLGW invites customers to join Power Hour with this Zoom link: https://mlgw.zoom.us/j/83838067551.
MLGW leadership will update customers on the utility’s community offices, TVA&rsqu
Traffic diverted due to water main break
August 17, 2022
Memphis Light, Gas and Water crews are repairing a water main at 3278 Democrat Rd. forcing westbound traffic to be diverted at the intersection of Democrat Rd. and American Way. The three westbound lanes of Democrat will be closed until further notice.
MLGW is the largest three-service public po
MLGW to hold Special Board meeting September 1
August 17, 2022
Memphis Light, Gas and Water will hold a special meeting of its Board of Commissioners on Thursday, September 1, 2022, at 8:30 a.m. in the 5th Floor Board Room, 220 S. Main. MLGW’s Power Supply Consultants, GDS & Associates, Inc., will update the most recent cost projections as part of th
MLGW lineman fatally injured on the job
August 11, 2022
A Memphis Light, Gas and Water lineman, Michael Nowlin, was fatally injured early this afternoon on a job site in the 7400 block of Barrett Oaks.
Nowlin had been with the Division since 2004.
The accident is under investigation.
Since 1941, Nowlin is the 37th employee to have died in the l
EmPOWERing Sustainable Neighborhoods: Rent with Power
August 11, 2022
Memphis Light, Gas and Water is hosting a LIVE webinar on Wednesday, August 17, from 4 – 5 p.m., to discuss rental rights and provide information about assistance programs and resources for renters.
EmPOWERING Sustainable Neighborhoods is a series of virtual workshops for those interested
MLGW observes National Call 811 Day
August 11, 2022
Reminding customers to always call Tennessee811 hotline before digging
Some numbers you know by heart. “811” should be one of them. National 811 Day is August 11 (8/11) reminding the public to always call 811 before you or your contractor start any digging or construction projects to
MLGW receives TDEC Grant for Fast Charge TN Network
August 3, 2022
Memphis Light, Gas and Water is among the recipients of the Tennessee Department of Environment and Conservation (TDEC) grant funding to install direct current fast charging (DCFC) infrastructure for electric vehicles (EVs) along prioritized interstate or major highway corridors across the state.
Maintenance work on Germantown Road to improve reliability
August 3, 2022
Electric work to take place August 3-4
MLGW electric crews will begin construction on electrical conduits to improve reliability in the Germantown area. Work will start on the east side of Germantown Road to northwest side of the building at 2139 S. Germantown Road. The hole will be approximatel
August 3 MLGW Board of Commissioners meeting canceled
August 2, 2022
Next meeting scheduled for August 17
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administrati
MLGW Board of Commissioners Meeting August 3, 2022
July 26, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW Board of Commissioners Meeting July 20, 2022
July 12, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Oak Spring Baptist Church leadership believes in “corporate” tithing. Just like they want their 600 members to tithe 10% of their income to the church, the church donates 10% of its income to the community.
On Wednesday, MLGW’s Board of Commissioners recognized the church&rsquo
Rising fuel rates could lead to higher summer bills
June 29, 2022
TVA and the utility industry across the globe are experiencing fuel-market challenges in the face of high natural gas and coal prices, summer supply concerns, and an increase in electricity demand.
Due to increasing TVA fuel rates combined with increasing summer electricity consumption, MLGW cus
(A 30 de junio de 2022) – TVA y la industria de servicios públicos en todo el mundo están experimentando desafíos en el mercado de combustibles ante los altos precios del gas natural y el carbón, las preocupaciones sobre el suministro de verano y un aumento en la d
EmPOWERing Sustainable Neighborhoods: Fix the Leak
June 28, 2022
Memphis Light, Gas and Water is hosting a LIVE webinar tomorrow, June 30, from 4 – 5 p.m. to talk about ways customers can reduce energy costs by performing minor repairs around their homes. Customers that register for the webinar at www.mlgwneighborhoods.eventbrite.com will receive a Zoom li
MLGW offices closed Monday, July 4 for Independence Day
June 27, 2022
Memphis Light, Gas and Water offices will be closed Monday, July 4 in observance of Independence Day. Normal hours will resume Tuesday, July 5. Customers can also use My Account on MLGW’s secure website to check balances, make payment arrangements, and to check the status of an outage. Custom
MLGW Board of Commissioners Meeting July 6, 2022
June 26, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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Doing Business as an MLGW Supplier
June 23, 2022
Memphis Light, Gas and Water details the process of doing business as a supplier on the next Power Pivot webinar: MLGW EmPOWERing Supplier Diversity, Tuesday, June 28 at 4 p.m., streamed LIVE on Zoom: https://mlgw.zoom.us/j/86830910074 and on MLGW’s Facebook page: facebook.com/MLGW1.
Local
MLGW will perform routine maintenance involving mercaptan at three natural gas facilities on Wednesday, June 22:
· Germantown Gate Station (2121 N. Germantown Rd)
· Collierville Gate Station (791 S. Mount Pleasant)
· Airways Gate Station (5539 Airways Blvd)
This rou
The next Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meeting (OIAT) is Thursday, June 16 at 9 a.m. at the Benjamin L. Hooks Central Library.
The meeting will be streamed live on MLGW’s YouTube channel at youtube.com/MLGWWaysToSave.
MLGW customers are invited t
MLGW Board of Commissioners Meeting June 15, 2022
June 8, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW to Host Power Supply RFP Update
June 7, 2022
Memphis Light, Gas and Water Leadership and its consultants, GDS Associates, Inc., will provide an update on MLGW’s Power Supply RFP attended by Memphis City Council and MLGW Board members. The meeting is June 9 from 9 a.m. – 12 p.m. at the Benjamin L. Hooks Library, 3030 Poplar Ave.
MLGW to Host Power Supply RFP Update
May 31, 2022
Memphis Light, Gas and Water Leadership and its consultants, GDS Associates, Inc., will provide an update on MLGW’s Power Supply RFP attended by Memphis City Council and MLGW Board members. The meeting is June 9 from 9 a.m. – 12 p.m. at the Benjamin L. Hooks Library, 3030 Poplar Ave.
(May 26, 2022) – Memphis Light, Gas and Water recently completed its annual Comparative Rates Survey comparing Memphis’ combined electric, gas, and water utility rates with other cities around the United States. MLGW’s combined rates continue to be among the lowest in the country.
Encuesta muestra que Memphis tiene algunas de las tarifas más bajas en las facturas de servicios públicos
May 25, 2022
(A 27 de mayo de 2022) – Memphis Light, Gas and Water completó recientemente su Encuesta Comparativa Anual de Tarifas que compara las tarifas combinadas de servicios públicos de electricidad, gas y agua de Memphis con otras ciudades de Estados Unidos. Las tarifas combinadas de M
MLGW offices closed Monday, May 30 for Memorial Day
May 24, 2022
Memphis Light, Gas and Water offices will be closed Monday, May 30 in observance of Memorial Day. Normal hours will resume Tuesday, May 31. Customers can also use My Account on MLGW’s secure website to check balances, make payment arrangements, and to check the status of an outage. Customers
MLGW crews prepared for severe weather
May 24, 2022
Memphis Light, Gas and Water Division is prepared for severe weather with the possibility of heavy rainfall and a few strong to severe thunderstorms.
MLGW crews are ready to respond to any local damage or outages.
Stay away from downed power lines. Customers should avoid contact with downed p
MLGW Board of Commissioners Meeting June 1, 2022
May 15, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next me
MLGW Virtual Power Hour Community Meeting
May 18, 2022
Memphis Light, Gas and Water will host a virtual Power Hour community meeting today at 6 p.m.
Customers are invited to join LIVE using the Zoom link: https://mlgw.zoom.us/j/97022778596. During the meeting,
MLGW Leadership will provide updates on the utility's five-year plan, the latest fr
MLGW Host MLGW Virtual Power Hour Community Meeting
May 17, 2022
Memphis Light, Gas and Water will host a virtual Power Hour community meeting Thursday, May 19 at 6 p.m.
Customers are invited to join LIVE using the Zoom link: https://mlgw.zoom.us/j/97022778596.
During the meeting, MLGW Leadership will provide updates on the utility's five-year plan, th
MLGW adds Google Pay option for customers
May 15, 2022
Memphis Light, Gas and Water Division is enabling the digital wallet, Google Pay, as a payment option for customers for their utility bill and Gift of Comfort donations, starting Monday, May 16.
MLGW My Account customers can add Google Pay as a method of payment; Google Pay can also be used for
(A 16 de mayo de 2022) – Memphis Light, Gas and Water Division está habilitando la billetera digital, Google Pay, como una opción de pago para los clientes de sus facturas de servicios públicos y donaciones de Gift of Comfort, a partir del lunes 16 de mayo.
Los cliente
MLGW releases Water Quality Report and Table
May 12, 2022
The Memphis Light, Gas and Water Division proudly announces that both the 2021 Water Quality Report and the Water Quality Table are available on MLGW’s website. Customers can view both reports online at mlgw.com/waterquality. The Water Quality Report is available in both English and Spanish.
The OIAT meetings will no longer be livestreamed
The third Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meetings (OIAT) is Friday, May 6 at 9 a.m. in the Benjamin L. Hooks Central Library.
Meetings will no longer be streamed live. They will be available on MLGW&rsquo
MLGW Board of Commissioners Meeting May 18, 2022
May 4, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next me
MLGW crews prepared for severe weather
May 4, 2022
Memphis Light, Gas and Water Division is prepared for severe weather with the possibilities of damaging winds and large hail. MLGW crews and additional contract crews are ready to respond to any local damage or outages.
Stay away from downed power lines. Customers should avoid contact with downe
Cuadrillas de MLGW preparadas para clima severo
May 4, 2022
(A 5 de mayo de 2022) – Memphis Light, Gas and Water Division está preparada para condiciones climáticas adversas con la posibilidad de vientos dañinos y granizo de gran tamaño. Cuadrillas de MLGW y cuadrillas adicionales contratadas están listas para respon
After a successful 2021 virtual fair year with over 120 participants, MLGW’s Supplier Diversity department is happy to announce the return of the Supplier Diversity Procurement Fair at the Administration Building (220 S. Main) on Friday, June 10, from 11 a.m. until 2 p.m.
“Expanding
Join MLGW for “Shedding Light on Blight” webinar Thursday
April 27, 2022
Blight affects all of us. It can be a cancer killing viable neighborhoods, but resources and organizations can help. Join us as we discuss how Memphis is tackling the disease of blight.
“Shedding Light on Blight” kicks off this year’s EmPOWERING Sustainable Neighborhoods webina
MLGW Board of Commissioners Meeting May 4, 2022
April 20, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next me
Join MLGW for its “Shedding Light on Blight” session
April 18, 2022
Blight affects all of us. It can be a cancer killing viable neighborhoods, but resources and organizations can help. Join us as we discuss how Memphis is tackling the disease of blight.
“Shedding Light on Blight” kicks off this year’s EmPOWERING Sustainable Neighborhoods virtua
MLGW Board of Commissioners Meeting April 20, 2022
April 13, 2022
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Invites Questions from Customers
The second Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meeting (OIAT) is Thursday, April 14 at 9:00 a.m. in the Benjamin L. Hooks Central Library.
The meeting will stream live on MLGW’s YouTube page https://www.youtube.com/MLGW
(April 13, 2022) – As we approach the severe weather season in spring, MLGW urges customers to acquaint themselves, family, and friends with a few severe weather tips and preparedness.
In any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you need to be pr
MLGW recuerda a los clientes sobre la preparación para tormentas y el proceso de restauración de energía
April 12, 2022
(A 13 de abril de 2022) – A medida que nos acercamos a la temporada de clima severo en la primavera, MLGW insta a los clientes a que se familiaricen ellos mismos, y a sus familiares y amigos con algunos consejos y preparación para clima severo.
En cualquier situación de emerg
MLGW crews prepared for severe weather
April 11, 2022
Memphis Light, Gas and Water Division are prepared for severe weather, and high winds up to 30 MPH.
MLGW crews and additional contract crews are ready to respond to any local damage or outages.
Stay away from downed power lines. Customers should avoid contact with downed power lines—eve
MLGW hosting mobile food pantry Thursday, April 21
April 10, 2022
(April 11, 2022) Memphis Light, Gas, and Water is hosting a Mobile Food Pantry at the Breath of Life Christian Church on 3795 Frayser Raleigh Rd. The food will be distributed Thursday, April 21 from 10 a.m. to 1 p.m.
The food is donated in partnership with the Mid-South Food Bank to help up to
(A 11 de abril de 2022) Memphis Light, Gas, and Water ofrecerá una despensa móvil de alimentos en Breath of Life Christian Church, localizada en 3795 Frayser Raleigh Rd. Los alimentos serán distribuidos el jueves 21 de abril de 10 a.m. a 1 p.m.
Los alimentos son donados en a
April Proclaimed Safe Digging Month
April 7, 2022
April has been proclaimed National Safe Digging Month, both by the MLGW Board of Commissioners and MLGW’s President and CEO, as well as Tennessee Governor Bill Lee and states across America. The Proclamation reminds us that our community’s safety is very important. It seeks to remind an
Abril proclamado Mes de Excavación Segura
April 10, 2022
(A 8 de abril de 2022) – Abril ha sido proclamado Mes Nacional de Excavación Segura, tanto por la Junta de Comisionados de MLGW como por el presidente y jefe ejecutivo de MLGW, así como por el gobernador de Tennessee, Bill Lee, y los estados de todo el país. La Proclamaci
MLGW offices will be closed Friday, April 15
April 7, 2022
Good Friday to be observed
Memphis Light, Gas and Water offices will be closed Friday, April 15 in observance of Good Friday. Normal hours will resume Monday, April 18.
MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis
Las oficinas de MLGW estarán cerradas el viernes 15 de abril
Se conmemorará el Viernes Santo
(A 8 de abril de 2022) – Las oficinas de Memphis Light, Gas and Water estarán cerradas el viernes 15 de abril en conmemoración del Viernes Santo. El horario normal se rea
MLGW offices will be closed Monday, April 4
April 3, 2022
MLK Memorial Day to be observed
Memphis Light, Gas and Water offices will be closed Monday, April 4 in observance of Dr. Martin Luther King Jr. Memorial Day. Normal hours will resume Tuesday, April 5.
MLGW is the largest three-service public power utility in the nation, serving more than 437,
Las oficinas de MLGW estarán cerradas el lunes 4 de abril
March 30, 2022
Las oficinas de MLGW estarán cerradas el lunes 4 de abril
Se conmemorará el Día de Recordación de MLK
(A 31 de marzo de 2022) – Las oficinas de Memphis Light, Gas and Water estarán cerradas el lunes 4 de abril en conmemoración del Día de Re
MLGW crews prepared for severe weather
March 29, 2022
19 Outside crews on standby
Memphis Light, Gas and Water Division is prepared for severe weather, thunderstorms, and high winds up to 50 MPH.
MLGW crews, 19 outside contract crews, and 39 in-house tree trimmers are prepared to respond to local damage or outages.
Outside crews are coming fr
(A 30 de marzo de 2022) – Memphis Light, Gas and Water Division está preparada para clima severo, tormentas eléctricas y vientos fuertes de hasta 50 millas por hora (MPH).
Cuadrillas de MLGW, 19 cuadrillas contratadas externas y 39 podadores de árboles internos est&aac
Second outage improvement advisory team meeting POSTPONED
March 29, 2022
The second Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meetings (OIAT) scheduled for Thursday, March 31 in the Benjamin L. Hooks Central Library is postponed until Thursday, April 14.
The meeting will stream live on the MLGW YouTube and Facebook pages. MLGW customers a
(A 30 de marzo de 2022) – La segunda reunión del Equipo Asesor de Mejora de Interrupciones (OIAT) de Memphis Light, Gas and Water Division programada para el jueves 31 de marzo en la Biblioteca Central Benjamin L. Hooks se pospone hasta el jueves 14 de abril.
La reunión se tr
Spring has sprung with temperatures expected to hit the high 80s in the first week of the season and 1-2 inches of rain expected today. Just like the cold, warmer weather comes with joys and challenges, but it does not have to be costly.
Summer Tips:
As the thermostat crawls towards the high
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are usually held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted). The first April Board meeting will be an e
The Memphis Light, Gas and Water Division hosted the first of several Outage Improvement Advisory Team Meetings (OIAT) on March 17 at the Benjamin L. Hooks Central Library. Over the next few weeks, the OIAT will examine power outages and ways to improve the MLGW power restoration process. The 51-me
MLGW Celebrates Natural Gas Utility Workers’ Day March 18
March 14, 2022
Memphis Light, Gas and Water and other natural gas utilities will observe national Natural Gas Utility Workers’ Day this week on Friday, March 18. It’s a day when communities such as Memphis and Shelby County offer recognition and gratitude to employees who work to provide natural gas s
MLGW to host Power Hour community meeting
March 14, 2022
Memphis Light, Gas and Water will host a virtual Power Hour community meeting Thursday, March 17 at 6 p.m.
Customers are invited to join LIVE using the Zoom link https://mlgw.zoom.us/j/91447281911, or on MLGW’s Facebook page.
MLGW President and CEO, J.T. Young will discuss infrastructur
MLGW crews prepare for winter weather
March 10, 2022
Memphis Light, Gas and Water Division are prepared for winter weather as the National Weather Service forecasts snow and strong winds to develop late tonight and could gust to 40 mph for several hours.
Crews are ready to respond to any local damage or outages, however; restoration times may be e
MLGW performing maintenance
March 9, 2022
MLGW is performing maintenance on an existing overhead electric circuit crossing SR-385 at Gulf Stream Road on Sunday, March 13.
Work is expected to take two to three hours to complete and require intermittent lane closures (rolling roadblocks) on SR-385 at the Gulf Stream Road overpass.
Thes
MLGW will read meters Saturday, March 12
March 6, 2022
To better serve our customers and protect them from being billed for 35 days or more of service, Memphis Light, Gas and Water will read meters Saturday, March 12, 2022.
Meters are typically read once per month on a weekday; occasionally the utility reads meters on Saturdays.
For more informat
MLGW Board of Commissioners Meeting March 16, 2022
March 2, 2022
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
MLGW hosts Liberty Bank executives for Power Pivot
March 2, 2022
Memphis Light, Gas and Water hosts a Power Pivot webinar today, March 3, at 4 p.m., to explore how a local bank is changing along with the community it serves. Join Power Pivot: Tri-State Bank to Liberty Bank: ‘Past – Present – Future’ live on Zoom: https://mlgw.zoom.us/j/99
MLGW Board of Commissioners Meeting March 2, 2022
February 24, 2022
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Disconnects resume Monday, March 7
February 23, 2022
Memphis Light, Gas and Water will resume disconnections for nonpayment for residential and commercial customers on Monday, March 7.
We realize that our customers sometimes have extenuating circumstances that prevent the timely payment of utility bills. To help ease this burden, we've develop
LIVE virtual town hall tonight to discuss the February 3 ice storm
February 22, 2022
Councilman Worth Morgan, District 5, is hosting a virtual town hall meeting Wednesday, February 23 at 6 p.m.
The town hall will be streamed LIVE on Facebook: facebook.com/councilinyourneighborhood and on the Kudzukian YouTube channel: YouTube.com/KudzukianNetwork.
Councilman Morgan has invite
Councilman Morgan to host virtual town hall in the wake of ice storm
February 17, 2022
Councilman Worth Morgan, District 5, is hosting a virtual town hall meeting Wednesday, February 23 at 6 p.m. Leadership will discuss the utility’s response to Winter Storm Landon. Customers are invited to attend virtually.
Link to join the meeting will be forthcoming.
Winter Storm Lando
MLGW crews prepare for severe weather
February 15, 2022
Possible outages could be expected
Memphis Light, Gas and Water Division is prepared for severe weather as the National Weather Service forecasts high winds, showers, and thunderstorms that will begin impacting the Mid-South after midnight and continue through early Thursday morning.
MLGW cre
Restoration complete following historic ice storm
February 13, 2022
All original power outages caused by the February 3 ice storm have been restored by Memphis Light, Gas and Water and contracted crews. Newer outages are being addressed today. MLGW customers without power should call 544-6500 and report the outage.
Damage done by Ice Storm Landon interrupted pow
MLGW Board of Commissioners Meeting February 16, 2022
February 13, 2022
Memphis Light, Gas and Water is governed by a seven member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Restoration complete following historic ice storm
February 13, 2022
All original power outages caused by the February 3 ice storm have been restored by Memphis Light, Gas and Water and contracted crews. Newer outages are being addressed today. MLGW customers without power should call 544-6500 and report the outage.
Damage done by Ice Storm Landon interrupted pow
Extensive damage hindering restoration efforts
February 11, 2022
99% of customers impacted by Winter Storm Landon have been restored
(February 12, 2022 – 4 p.m.) MLGW and contract crews continue to work around the clock to restore customers who remain without power following the third worst storm in recent Memphis history. A map of where crews are wo
MLGW hosts mobile food pantry Friday, February 11
February 9, 2022
MLGW hosts mobile food pantry Friday, February 11
(February 10, 2022) Memphis Light, Gas and Water is hosting a Mobile Food Pantry at the Dave Wells Community Center, 915 Chelsea Ave. The food will be distributed starting at 10 a.m., Friday, February 11. The food is donated in partnership with t
Most customers who can take power should be restored by Friday
February 9, 2022
Charging stations and other assistance is available for MLGW customers
(February 10, 2022 10 a.m.) – Restoration should be complete for most customers who can take power, by 11:59 p.m. Friday, February 11. For some Memphis Light, Gas and Water customers, restoration could stretch into Satu
MLGW continues restoration following historic storm
February 7, 2022
Full restoration expected by the end of the week
(February 9, 2022 – 9 p.m.) Contract crews from Oklahoma, Virginia, Tennessee and Illinois are working side-by-side MLGW teams around the clock to restore customers who remain without power following the third worst storm in recent Memphis h
Day 5 of ice storm restoration efforts
February 6, 2022
Press conference February 8 at 3 p.m.
Emergency code enforcement procedures in place (February 7, 2022 – 8 p.m.)
Restoration remains a dynamic situation and the February 3 storm is the third worst in recent history. Utility leadership expects to have power restored to at least 90% of al
MLGW hosts mobile food pantry Tuesday, February 8
February 6, 2022
Memphis Light, Gas and Water is hosting a Mobile Food Pantry at the Joyce M. Blackmon Training Center, 4949 Raleigh-LaGrange Rd. The food will be distributed starting at 10 a.m., Tuesday, February 8. The food is donated in partnership with the Mid-South Food Bank to help up to 500 households affect
Day 4 of ice storm restoration efforts
February 5, 2022
Disconnects halted until further notice
(February 6, 2022 – 6:30 p.m.) As the number of power outages drops, the difficulty of restoration increases for Memphis Light, Gas and Water crews. Utility leadership expects to have power restored to at least 90% of all MLGW customers who can take
Day 3 of ice storm restoration efforts (8:00 p.m.)
February 4, 2022
8:00 p.m.
Memphis Light, Gas and Water crews, contract crews and tree trimmers are working around the clock to restore power to all those affected by Thursday’s ice storm. Much of their efforts are concentrated on reversing circuit outages.
Power circuits typically carry 1,500 – 2
Day 3 restoration efforts ramp up (2:00 p.m.)
February 4, 2022
2:00 p.m.
Memphis Light, Gas and Water crews have been joined by dozens of contract crews and tree trimming crews. Restoration to 25,000-30,000 more customers by midnight is expected. Ninety percent of all affected customers are expected to be restored by midnight on Monday.
“This is
Day 2 restoration efforts gain momentum
February 3, 2022
Power has been restored to approximately 140,000 customers &
MLGW community offices closed Friday
February 2, 2022
Crews working to restore power
(February 3, 2022 – 8 p.m.) – Due to inclement weather conditions, Memphis Light, Gas and Water’s Community Offices will be closed on Friday, February 4.
MLGW customers can report outages and get updates on restoration efforts using My Account.
MLGW crews respond to ice storm
February 2, 2022
Memphis Light, Gas and Water crews are working to assess damage, and restore power to more than 116,000 customers affected by Thursday’s ice storm. Memphis and Shelby County are under an ice storm warning and more outages are expected.
More than 50 MLGW crews, contract crews and tree tri
MLGW Community Offices closed Thursday, February 3
February 1, 2022
Due to impending inclement weather conditions, Memphis Light, Gas and Water’s Community Offices will be closed on Thursday, February 3. Customers are encouraged to call 544-6549, use webchat or My Account to conduct business in the meantime. For a list of authorized Pay Agents and other ways
MLGW crews prepare for severe weather
January 31, 2022
Memphis Light, Gas and Water Division is prepared for severe weather as the National Weather Service forecasts accumulating ice and sleet in the Mid-South beginning Wednesday night.
MLGW crews and additional contract crews are ready to respond to any local damage or outages, however; restoration
MLGW Board of Commissioners Meeting February 2, 2022
January 26, 2022
President Young to give “State of MLGW” address
Memphis Light, Gas and Water is governed by a seven member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless other
MLGW reopens Power of Warmth applications
January 19, 2022
(January 20, 2022) Memphis Light, Gas and Water has added a second Power of Warmth event in conjunction with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of Shelby County. The MLGW program provides free space heaters and electric bl
MLGW prepares for wintry mix predicted this weekend
January 13, 2022
MLGW is always prepared to deal with weather-related outages and work around the clock if needed. MLGW crews prepare for cold weather by tracking the weather, having additional crews on standby, and ensuring equipment and vehicles are equipped with necessary tools.
MLGW has a preparedness guide
MLGW Closed for Martin Luther King Jr. Day
January 11, 2022
Memphis Light, Gas and Water offices will be closed on Monday, January 17 in observance of Martin Luther King Jr. Day. Normal business operations will resume Tuesday, January 18.
MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis
MLGW performing maintenance involving mercaptan
January 10, 2022
MLGW is performing routine maintenance involving mercaptan today at three natural gas facilities near Seward Drive and Walnut Hill Way in Eads, Germantown Parkway and Bellevue Parkway in Cordova and Airways Boulevard and Stateline Road.
This routine work began at 8 a.m. and will last 4-6 hours.
City of Memphis Utility Assistance Fund offers help to residents
January 9, 2022
Memphians who are facing utility cutoff notices may qualify for up to a $500 credit on their MLGW utility bills. Mayor Jim Strickland and the Memphis City Council set aside $1 million for the program which is now in its tenth year.
You will qualify if:
· You’re an existing client
MLGW will read meters Saturday, January 8
January 6, 2022
To better serve our customers and protect them from being billed for 35 days or more of service, Memphis Light, Gas and Water will read meters Saturday, January 8, 2022.
Meters are typically read once per month on a weekday; occasionally the utility reads meters on Saturdays.
For more informa
MLGW Volunteers Will Deliver Energy Kits in Honor of MLK Day
January 6, 2022
Memphis Light, Gas and Water will partner with the SoulsvilleUSA Neighborhoods Development District (SNDD) for its annual Martin Luther King Day of Service on Jan. 13, 2022.
Volunteers will work in small groups, delivering free energy kits in the Soulsville community from 8-11:30 a.m. and will b
MLGW Board of Commissioners Meeting January 19, 2022
January 5, 2022
Memphis Light, Gas and Water is governed by a seven member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Memphis, TN 38103