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MLGW News Release
 
Sign up for MLGW’s Text Alert Notifications
December 30, 2022
In the wake of the recent winter storm, some customers asked: Does MLGW have a system that allows it to send automated texts with critical information?  The answer is, “Yes.” During the storm, we used text alerts to communicate to 86,940 of our customers. Here’s a sample of the text alerts we sent:

Since we serve more than 440,000 residential and commercial customers, we hope to get more customers signed up going into 2023. You can sign up for text alerts here:  https://www.mlgw.com/textalerts
In the meantime, we will look at the timing of automated alerts and whether what we sent was helpful – we will improve areas where our timing could be better and where we could share better information.   

 

MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County.

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