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News Releases for: 2021
MLGW work on the north side of U.S. Highway 70 east of Saffron Spring Road has been extended through the first week of November. The westbound lane adjacent to the shoulder will remain closed. Westbound traffic will remain reduced to one lane. Drivers are asked to use caution while crews are workin
New Westwood Community location – Mt. Vernon Baptist Church Memphis Light, Gas and Water is holding its seventh Mobile Food Pantry drive on Thursday, October 28. The new location is Mt. Vernon Baptist Church. Starting at 10 a.m., food will be distributed at 620 Parkrose Rd. The food pantry
MLGW wants local community activists to know how they can build stronger and more viable neighborhoods. Join in the last of a four-part series on EmPOWERING Sustainable Neighborhoods on October 28 at 4 p.m. The webinar is open to all residents and will be held virtually on Zoom. Sign up at mlgwn
MLGW receives the SOAR Award
October 21, 2021
The SOAR Award for System Operational Achievement Recognition given by the American Public Gas Association (APGA) was presented to the MLGW Board at its October 6 meeting. MLGW was recognized “For Excellence in the Operation of its Natural Gas System” at the Bronze Level (2020-2023).
MLGW will Host a Virtual Power Hour on Thursday, Oct. 21 from 6-7 p.m. Power Hour community meetings give MLGW customers a chance to speak directly to Division leadership. Customers are encouraged to attend, provide input, and stay informed. MLGW will use customer input to better address neighborho
MLGW crews will work on the north side of U.S. Highway 70 east of Saffron Spring Road for the next week. Starting Thursday, October 14, the westbound lane adjacent to the shoulder will be closed. Westbound traffic will be reduced to one lane. Drivers are asked to use caution while crews are working
MLGW is performing routine maintenance on Monday, October 11, 2021 near 3034 Gill Road involving Mercaptan beginning at 8:30 a.m. and lasting approximately two hours. Mercaptan is the same chemical odorant that MLGW adds to natural gas to give it the rotten egg/sulfur smell so it can be easily d
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
MLGW is performing routine maintenance today near 5275 Raleigh LaGrange north of Elmore Road involving Mercaptan beginning around 11 a.m. and lasting until approximately 3 p.m. Mercaptan is the same chemical odorant that MLGW adds to natural gas to give it the rotten egg/sulfur smell so it can b
Due to market forces, customers could see their total winter gas costs increase by 20% to 30% With steadily rising U.S. natural gas prices, MLGW customers can expect higher than average winter heating bills this season. U.S. natural gas prices for the upcoming winter are currently projected to b
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
To keep our business owners safe from exposure of COVID-19, MLGW’s Supplier Diversity Proactive Procurement Fair will be online this year rather than in person as planned. The virtual event is set for Friday from 10 a.m. until noon. Click here to register for MLGW’s Proactive Procure
There is no cost for pilot light inspections in September. To schedule an appointment, call 901-544-6549 and speak to a Customer Care agent, or follow these phone prompts: • Authenticate your account with your 16-digit account number or your telephone number. • Enter the last fou
Join us for MLGW Power Pivot’s next small business webinar today at 4 p.m. on MLGW’s Facebook page, (facebook.com/MLGW1). In this webinar, Gale Jones Carson, MLGW’s VP of Community and External Affairs, will be joined by guests, Dr. Michelle Taylor, Shelby County Division Direc
Work to occur on Thursday, September 23 MLGW crews will perform routine maintenance on a gas main in the area of Navy Road and Newport starting at 7:30 a.m. on Thursday, September 23. This planned work will require natural gas to be vented to the atmosphere for four hours. The public in the s
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Thursday, September 23 on MLGW’s Facebook page, (facebook.com/MLGW1). In this webinar, Gale Jones Carson, MLGW’s VP of Community and External Affairs, will be joined by guests, Dr. Michelle Taylor, Shelby Coun
Pursuant to the 2020 MLGW Integrated Resource Plan, MLGW has released three separate Request for Proposals (RFPs) over the past two months. These RFPs and the products and services they are soliciting are: 1. Transmission RFP: specific transmission and substation facilities, as described in the
Memphis Light, Gas and Water will issue a Request for Proposal (RFP) for Renewables and Other Power Supply Alternatives. This is the third RFP MLGW has issued in its search for power supply alternatives. Qualified vendors interested in developing, permitting, designing, constructing, commissioni
MLGW to read meters Saturday
September 14, 2021
To better serve its customers and avoid billing for 35 days or more of service, Memphis Light, Gas and Water will read analog meters on Saturday, September 18. For more information, go to mlgw.com or call 901-544-6549.   MLGW is the largest three-service public power utility in the na
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
To keep our business owners safe from exposure of COVID-19, MLGW’s Supplier Diversity Proactive Procurement Fair will be online rather than in person this year as planned. Be sure and save the date for this year’s fair, “Leveling the Playing Field.” The virtual event is s
Unplanned gas maintenance has caused gas and electric outages on Wood Creek Drive near Dogwood in Germantown. Approximately 24-30 residents on this single residential street are without gas. Gas repairs are being made and are expected to last until 10 p.m. Five customers are without electricity.
An unplanned gas repair has resulted in a road closure on Walnut Grove east of Mendenhall. Repairs are expected to go into the evening. Drivers are encouraged to re-route travel to avoid the area until 10 p.m. There are currently no outages related to this event, but service may be interrupte
Memphis Light, Gas and Water offices will be closed Monday, September 6, 2021 in observance of Labor Day. Normal business operations will resume on Tuesday, September 7.   MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis
Join us for MLGW Power Pivot’s next small business webinar today at 4 p.m. on MLGW’s Facebook page, (facebook.com/MLGW1). In this webinar, entitled “COVID-19: Compassion in the Workplace,” Gale Jones Carson, MLGW’s VP of Community and External Affairs, speaks with L
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Memphis Light, Gas and Water Division is prepared for severe weather as the remnants of Hurricane Ida head toward the Mid-South. The National Weather Service in Memphis forecasts three to six inches of rain, and damaging winds beginning at 3 p.m. into late evening. MLGW crews are ready to respon
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Tuesday, August 31 on MLGW’s Facebook page, (facebook.com/MLGW1). In this webinar, entitled “COVID-19: Compassion in the Workplace,” Gale Jones Carson, MLGW’s VP of Community and External Affairs,
Memphis Light, Gas and Water is seeking qualified general and home improvement contractors to participate in a MLGW home and weatherization program. The program will provide weatherization and energy efficiency repairs to residents All interested contractors are required to attend a mandatory we
Learn the ins and outs of electric vehicle ownership on Thursday’s webinar starting at 4 p.m. The webinar is a part of MLGW’s EmPOWERING Sustainable Neighborhood series. Register at mlgwneighborhoods.eventbrite.com. Our special guests will talk about cost savings, new and used EVs, E
Check out MLGW’s Utility Assistance One Stop on Saturday, August 21 at Gethsemane Garden Church of God in Christ, 1740 Vollintine Ave. The drive-thru event runs from 10 a.m. until 2 p.m. MLGW customers can apply to receive up to $650 in utility assistance. The first 200 completed applicati
MLGW crews will perform maintenance on a gas main at 4443 Millington Road (Millington/Overton Crossing). This planned work will require natural gas to be vented into the atmosphere. This routine work will occur on Monday, August 16, 2021 around 7 a.m. and last for two hours. Natural gas is compl
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
MLGW crews will conduct construction work on August 10 through August 17. Access will be restricted to South Fernway Road and Walnut Grove. South Fernway can be accessed from South Mendenhall Road.   MLGW is the largest three-service public power utility in the nation, serving more than
Beginning today, two, right, northbound lanes of traffic on Germantown Parkway from Ikea Way to Country Rock Lane will be blocked from 8 a.m. – 4 p.m. for a Memphis Light, Gas and Water project. The lanes will be blocked off daily until further notice.   MLGW is the largest three-s
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Memphis Light, Gas and Water will host a virtual Power Hour Meeting on Tuesday, July 27 at 6 p.m. for customers. Power Hour community meetings give MLGW customers a chance to speak directly to Division leadership. The upcoming power hour is titled Reshaping the Customer Experience and will focus
Join us for MLGW Power Pivot’s next small business webinar today at 4 p.m. on MLGW’s Facebook page, (facebook.com/MLGW1). In this webinar, “Rebounding from COVID: Memphis’ Travel and Tourism,” Gale Jones Carson, MLGW’s Vice President of Community and External
Memphis Light, Gas and Water will host a virtual Power Hour Meeting Tuesday, July 27 at 6 p.m. for customers. Power Hour community meetings give MLGW customers a chance to speak directly to Division leadership. President and CEO J.T. Young and leaders from the Customer Care department will cover
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Wednesday, July 21 on MLGW’s Facebook page, (facebook.com/MLGW1). In this webinar, “Rebounding from COVID: Memphis’ Travel and Tourism,” Gale Jones Carson, MLGW’s Vice President of Community
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Work to take place on July 10 and July 17 MLGW crews will perform underground work at the intersection of North B.B. King Boulevard and Washington Avenue on July 10 and July 17 requiring temporary lane closures. Traffic will be impeded at times, but the roadway will not be completely closed i
Memphis Light, Gas and Water will issue a Request for Proposal (RFP) Monday, July 12 in its search for power supply alternatives. The RFP is for electrical transmission options. Two more RFP’s, a thermal generation option, and a renewable and other option, will be released at a future date.
Memphis Light, Gas and Water Division offices will be closed Monday, July 5, 2021 in observance of Independence Day. Normal business operations will resume Tuesday, July 6, 2021.   MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Me
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Badger Meter is MLGW’s water meter manufacturer. Representatives from the company will be working in pairs to test water meters throughout Shelby County over the next year. Badger Meter employees can be identified by their Badger Meter ID and uniform. Their trucks will have the Badger Mete
Routine maintenance scheduled for Thursday, June 24 MLGW will perform routine maintenance involving mercaptan at Humphreys Boulevard and Walnut Grove Road on Thursday, June 24. This routine work will begin at 7:30 a.m. and last one hour. The public in the surrounding areas may smell mercaptan in
Meeting to include Private Equity Investment Manager Interviews The Special Called MLGW Pension Board & OPEB Committee meeting slated for June 24 will include Private Equity Investment Manager Interviews. The in-person meeting will take place at 9 a.m. in the MLGW Administration Building (22
Find out if solar energy is right for you. See what programs are available and how to make the decision for installing solar by participating in “Shining Light on Solar Energy.” This one-hour virtual neighborhood training session starts Thursday, June 24, at 4 p.m. The session is par
New Location - McFarland Community Center Memphis Light, Gas and Water is hosting its sixth Mobile Food Pantry drive at a new location – the McFarland Community Center in Southeast Memphis. Food will be distributed starting at 10 a.m. on June 24. The food is donated in partnership with the
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Thursday, June 3 on MLGW’s Facebook page, (facebook.com/MLGW1). In this webinar, “Embracing A Digital Front Door,” Gale Jones Carson, MLGW’s VP of Community and External Affairs, speaks with Daniel
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220
Memphis Light, Gas and Water offices will be closed Monday, May 31 in observance of Memorial Day. Normal business hours will resume Tuesday, June 1.   MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.
This Policy is available for inspection and duplication in the office of the MLGW Public Records Custodian. This Policy is posted online at mlgw.com. This Policy shall be reviewed every two years.   Public Records Policy   Public Records Request Form   MLGW is the
Memphis Still Among the Lowest for Utility Bill Rates Memphis Light, Gas and Water (MLGW) recently completed its annual Comparative Rates Survey comparing Memphis’ combined electric, gas and water utility rates with other cities around the U.S. MLGW’s combined rates continue to be am
Memphis Light, Gas and Water has been awarded a $750,000 grant from the Tennessee Department of Environment and Conservation (TDEC) to provide weatherization and energy efficiency repairs for qualified, limited-income homeowners in Shelby County. The grant is part of the Home Uplift program, a part
Traffic shift needed for one to two weeks Memphis Light, Gas and Water crews will repair a water main on Walnut Grove beginning Wednesday, May 19. The far right lane and center lane heading eastbound from 4981 to 5022 Walnut Grove will be closed. Repairs should take one to two weeks.  
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Work to take place Thursday, May 13 from 8 a.m. to 2 p.m. Memphis Light, Gas and Water Gas Construction & Maintenance crews will close South Yates down to one lane approximately 400 feet north of Poplar Avenue on Thursday, May 13 from 8 a.m. to 2 p.m. MLGW personnel will flag the traffic aro
Ready to do business with MLGW but you don’t know where to start? MLGW is hosting a resource workshop for small businesses on May 21 at 9 a.m. that outlines what capital projects are on the books for the 2021 MLGW budget. The webinar hosted by MLGW’s Supplier Diversity program wan
Calls will not be accepted between 7-8 p.m. The Memphis Light, Gas and Water Customer Care Center phone number, 544-6549, will be down on Thursday, May 13, between 7-8 p.m. for maintenance. MLGW’s Customer Service is closed during these hours, but customers should note that the IVR (Intera
Memphis Light, Gas and Water will host a virtual Power Hour Meeting Tuesday, May 11 at 6 p.m. for customers. President and CEO J.T. Young and other MLGW senior leadership will discuss: 1. Power Supply Review: Update on Electric Supply Solicitation Process – What’s included? Timing?
MLGW crews will perform routine maintenance on a gas main in the area of Lenow Road and Morning Sun starting at 7:30 a.m. on Friday, May 7. This planned work will require natural gas to be vented to the atmosphere for one hour. The public in the surrounding areas may smell mercaptan in the air.
The Memphis Light, Gas and Water Division 2020 Water Quality Report is available online on MLGW’s website. The report is available in English and Spanish at mlgw.com/waterquality. Customers can also request a paper copy of the report by calling (901) 320-3962 or emailing waterlab@mlgw.org.
In the interest of protecting life and property, MLGW is required by law to routinely survey all gas services for leaks. This survey is over the full length of the gas service from the street to the gas meter. For more than 20 years, MLGW has contracted with Heath Consultants, a national company
New leak requires 2-3 weeks of additional repairs Memphis Light, Gas and Water crews will continue water repairs on Poplar Avenue. A new leak has been identified. The two north westbound lanes from 3644 to 3546 on Poplar will be closed. The south westbound lane will be open. Due to the depth
Meeting to be held in person with limited attendance Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building, 220 S. Main which ar
LJoin us for MLGW Power Pivot’s next small business webinar today at 4 p.m. on MLGW’s Facebook page, (facebook.com/MLGW1). In recognition of National Financial Literacy Month, Power Pivot’s April webinar is entitled, “Advice Your Small Business Can Bank On.” In this
Repairs to take place Wednesday, April 28 A Memphis Light, Gas and Water crew will install a water service line at 409 Danny Thomas on Wednesday, April 28. South bound traffic will be closed on Danny Thomas from Vance to Mississippi Boulevard. North bound traffic will be down to one lane. Work w
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Thursday, April 29 on MLGW’s Facebook page, (facebook.com/MLGW1). In recognition of National Financial Literacy Month, Power Pivot’s April webinar is entitled, “Advice Your Small Business Can Bank On.&rd
The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County to administer the Emergency Rental Assistance (ERA) program. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief.
Memphis Light, Gas, and Water recently celebrated a milestone for the completion of over 500 homes weatherized in March 2021 through its Share the Pennies program. Share the Pennies is a partnership between Memphis Light, Gas and Water and the Metropolitan Inter-Faith Association (MIFA) designed to
MLGW will be performing maintenance at the TVA Allen Combined Cycle Plant (2536 Hennington Avenue) on Monday, April 19 at 8 a.m. This planned work will require natural gas to be vented into the atmosphere for one to four hours. The public in the surrounding areas may smell mercaptan in the ai
Work to take place Sunday, April 18 from 5-7 a.m. MLGW maintenance work will temporarily close the Appling Road exit ramp (Exit 15) westbound on I-40 this Sunday, April 18 from 5-7 a.m. This work will only involve the exit ramp, not the travel lane. MLGW is the largest three-service public po
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, April 21 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers can go to mlgw.com/livestream to view the meeting. A link to the meeting will also be available on mlgw.com Wednesday morning.
Wednesday, April 21, 2021 at 8:30 a.m. Due to the declarations of a State of Emergency by the President of the United States, the Governor of Tennessee and the Mayor of Memphis relating to the COVID-19 pandemic, the MLGW Board of Commissioners meeting will be conducted via live stream in order t
The installation of a water main at 409 Danny Thomas has been postponed. Work was initially set for today, April 12. Traffic in that area will no longer be affected.   MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis an
Stay safe this April. April is National Safe Digging Month, a time when many homeowners, residents and contractors dig, excavate, build, landscape and garden. If there are plans to dig on your property at any time, whether it’s for fence posts, trees, gardening, home addition, construction or
Power outages are a pain and trees are often the cause. Find out what MLGW’s tree trimming practices are around power lines, proper tree care and how to select the best trees to reduce your energy burden. “Power Outages – Rooted in Trees” starts our virtual neighborhood s
Repairs start Monday, April 12 A Memphis Light, Gas and Water crew will install a 4’’ water main at 409 Danny Thomas on Monday, April 12. South bound traffic will be closed on Danny Thomas from Vance to Mississippi Boulevard. North bound traffic will be down to one lane. Work will be
MLGW gas crews will begin working on a nine-month construction and maintenance project in various sections of Midtown and East Memphis. Drivers should be aware that some curb lanes may be closed to traffic at different phases of the project during the next nine months. Construction crews will st
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, April 7 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer’s
Good Friday and MLK Memorial Day to be observed Memphis Light, Gas and Water offices will be closed Friday, April 2 in observance of Good Friday. Offices will also be closed Monday, April 5 in observance of Martin Luther King Jr. Memorial Day. Normal hours will resume Tuesday, April 6. MLGW i
Power Supply Consultant to be discussed Memphis Light, Gas and Water will stream its Special Called Board of Commissioners meeting to discuss a Power Supply Consultant on Wednesday, March 31, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit
Memphis Light, Gas and Water is prepared to deal with weather related outages. Crews are prepared to work around the clock, if needed. MLGW’s preparedness guide for customers, “Weathering Nature’s Fury,” can be found on mlgw.com. It has tips and general information to get
Memphis Light, Gas and Water has postponed its fifth Mobile Food Pantry at the Joyce M. Blackmon Training Center on Thursday, March 25 due to the threat of bad weather.
Memphis Light, Gas and Water is offering Extended Payment Plans through April 30, 2021. This is a one-time payment plan that allows eligible customers to repay their past due balance over a 12-month period. “We are committed to doing our part to help customers find their way back to normal
Memphis Light, Gas and Water is hosting its fifth Mobile Food Pantry at the Joyce M. Blackmon Training Center, 4949 Raleigh-LaGrange Rd. The food will be distributed starting at 10 a.m., Thursday, March 25. The food is donated in partnership with the Mid-South Food Bank to help families affected by
Notice of Special Called MLGW Board of Commissioners Meeting Subject: Power Supply Consultant Wednesday, March 31, 2021 at 8:30 a.m. Due to the declarations of a State of Emergency by the President of the United States, the Governor of Tennessee and the Mayor of Memphis relating to the CO
MLGW will perform routine maintenance involving mercaptan at four natural gas facilities on Monday, March 22: · Germantown Gate Station · Collierville Gate Station · Airways Gate Station · Weaver Gate Station This routine work will begin at 10 a.m. and las
Join us for MLGW Power Pivot’s next small business webinar today at 4 p.m. on MLGW’s Facebook page, (facebook.com/MLGW1). In honor of Women’s History Month, Power Pivot host Gale Jones Carson, MLGW’s Vice President of Community & External Affairs, will be joined by se
Memphis Light, Gas and Water will begin automatically applying a water and sewer adjustment to residential customers’ bills that our system has identified as having excess water usage due to the February Winter Storm. The adjustment will appear on bills dated March 17 through April 16. Cus
Customers also asked to prepare Memphis Light, Gas and Water crews are prepared to handle any outages caused by thunderstorms, damaging winds and a possible tornado headed to the Mid-South. Customers can also prepare. In an emergency situation, whether it's a tornado, ice storm, earthquak
Memphis Light, Gas and Water will host a live, virtual town hall meeting March 17 at 4:30 p.m. to discuss the Division’s tree trimming policy. The town hall will be available simultaneously on Zoom meetings and on the MLGW Facebook page. Interference from tree limbs, branches, vines, and o
A local business is easing the financial struggles that families are dealing with from the pandemic and winter blast. Recently, the Reaves Law Firm paid $9,217.77 in utility bills for 29 families in Whitehaven where the firm is located. MLGW’s Board of Commissioners will recognize the dona
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, March 17, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rsq
The CCC will be open from 8 a.m. to 8 p.m. weekdays until Friday, March 19 Memphis Light, Gas and Water will keep their Customer Care Center open until 8 p.m. through next week, Friday March 19. MLGW is experiencing extremely high call volumes following the resumption of disconnects. Wait tim
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Thursday, March 18 on MLGW’s Facebook page, (facebook.com/MLGW1). In honor of Women’s History Month, Power Pivot host Gale Jones Carson, MLGW’s Vice President of Community & External Affairs, will be
Memphis Light, Gas and Water crews will be repairing a water main at 3682 Poplar Avenue beginning Tuesday, March 9 at 7 a.m. All westbound traffic will be shifted into the turning lane. The shift will begin at 3600 Poplar and end at 3720 Poplar. Due to the depth of the main and nature of the rep
Memphis Light, Gas and Water will host a virtual Power Hour Meeting Tuesday, March 9 at 6 p.m. for customers. Power Hour community meetings give MLGW customers a chance to speak directly to Division leadership. President and CEO J.T. Young, will cover the state of MLGW, provide a water crisis up
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, March 3 at 8:30 a.m. on mlgw.com. There will not be a physical meeting.  View the Board meeting at mlgw.com/livestream and launch Zoom when prompted or by clicking the MLGW Board of Commissioners
Due to increased call volume, beginning tonight, Memphis Light, Gas and Water is temporarily extending the hours of its Customer Care Center. The Center will be open from 8 a.m. to 8 p.m., Monday through Friday from now until March 12. MLGW resumes disconnections for non-payment on Monday, March
Memphis Light, Gas and Water in cooperation with the Shelby County School District and the Children’s Museum of Memphis is happy to announce winners of the 2020 art contest. The theme for 2020 was “Internet Safety: The Power Bytes – Making the Internet Safe One Byte at a Time.&
Memphis Light, Gas and Water will resume disconnections for non-payment on Monday, March 8.  Extended Payment Plans are available to all customers until March 31. These plans require 25% of the total indebtedness up front, and then the remaining balance is set up on a payment plan for up to
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, March 3, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rsquo
Water conservation efforts expire on Friday at 10 a.m. Memphis Light, Gas and Water is pleased to report that the precautionary boil water advisory issued on February 18, 2021 has been lifted and there are no restrictions remaining on the normal use of drinking water supplied to all MLGW wa
  MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.     
Disconnections for non-payment suspended until further notice Memphis Light, Gas and Water Extended Payment Plans (EPPs) are available until March 31, 2021. This is a one-time payment plan that allows eligible customers to repay their past due balance over a 12-month period. To participate, c
MLGW Water Advisory Reminders
February 21, 2021
Memphis Light, Gas and Water Boiled Water Advisory is still in effect until further notice and includes all MLGW water customers. MLGW conforms with all lead and copper rule regulations, and we are following state guidelines on the precautionary boil water advisory. MLGW reminds customers that w
The Memphis City Council will distribute bottled water at 10:00 a.m. on Sunday, February 21, 2021 There will be a limit of ONE case of water per vehicle. Locations: District 1 – New Raleigh Civic Center – 3384 Austin Peay District 2 – Bert Ferguson Community
Customers are encouraged to prepare As temperatures rise this weekend, frozen pipes that have burst will thaw and reveal leaks. Memphis Light, Gas and Water urges customers to prepare. Customers are also asked to continue conserving water by doing things such as taking shorter showers, holdin
Due to freezing weather, Memphis Light, Gas and Water has experienced multiple line breaks and water production issues which have resulted in a significant loss of pressure in the drinking water system. As a precautionary measure we are asking customers to boil water before using for consumption. W
Due to recent water main breaks and freezing temperatures that have caused low water pressure in MLGW's water system, Memphis Light, Gas and Water has issued this advisory to notify water customers to boil their water prior to consumption (e.g., brushing teeth, drinking), in accordance with reg
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Thursday, Feb. 18 on MLGW’s Facebook page, (facebook.com/MLGW1). Power Pivot host Gale Jones Carson, MLGW’s Vice President of Community & External Affairs, will be joined by several guests to discuss small
As a result of the freezing temperatures, Memphis Light, Gas and Water is experiencing reduced water pressure across the water distribution system and is seeing reduced reservoir levels at several of our pumping stations. MLGW is also experiencing numerous broken water mains. We will continue to
Press Conference at 8 a.m., Wednesday, February, 17 As a result of the freezing temperatures the past 72 hours, Memphis Light, Gas and Water is experiencing reduced pressure across the water distribution system and is seeing reduced reservoir levels at several of our pumping stations. MLGW is
Please note new link Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 17, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. View the Board meeting at mlgw.com/February17-BoardMeeting. MLGW is the largest three-service pub
In light of the worsening weather conditions, Memphis Light, Gas and Water has closed its Community Offices. Customers are encouraged to call 544-6549, use webchat or My Account in the meantime. For a list of authorized Pay Agents and other ways to pay, visit: mlgw.com. Important MLGW contact in
(February 13, 2021, 8 p.m.) – “It was a difficult couple of days for many of our customers. I’m grateful that our crews, with the assistance of a number of outside crews, worked hard to complete a safe, focused restoration,” President and CEO J.T. Young stated. Anyone sti
Customers urged to take precautions for extended low temps Approximately 500 Memphis Light, Gas and Water customers are without power, with about 41 new outages overnight. Eleven contract crews from middle and east Tennessee, 40 MLGW crews and 32 local tree trimming crews will work quickly and s
Over 39,000 customers affected by Thursday’s storm (February 12, 2021, 5 p.m.) – Approximately 1,200 Memphis Light, Gas and Water customers are without power following widespread damage from Thursday’s ice storm. Eleven contract crews from middle and east Tennessee, 49 MLGW cre
Over 20,000 customers affected by Thursday’s storm (February 12, 2021, 9:30 a.m.) – Around 3,500 Memphis Light, Gas and Water customers are without power following Thursday’s ice storm and resulting damage. Over two hundred separate outages will be addressed today as eleven con
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 17, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&r
(February 11, 2021, 5:30 p.m.) – Just under 5,000 Memphis Light, Gas and Water customers in Memphis and Shelby County remain without power following an overnight ice storm. Over 300 separate outages must be worked to restore power. Ninety-five percent restoration is expected by midnight on Fr
95% restoration is expected by midnight Friday (February 11, 2021, 1:30 p.m.) Over 10,000 Memphis Light, Gas and Water customers in Memphis and Shelby County were impacted by outages as a result of an overnight ice storm. There are currently just over 5,500 customers without power. Ninety-fiv
Notice of the MLGW Board of Commissioners Wednesday, February 17, 2021 at 8:30 a.m.   Due to the declarations of a State of Emergency by the President of the United States, the Governor of Tennessee and the Mayor of Memphis relating to the COVID-19 pandemic, the MLGW Board of Commissioner
MLGW offers customers energy savings and safety tips online MLGW wants customers to be aware of freezing temperatures heading to the Mid-South with the incoming polar vortex. Customers should take precautions to avoid burst pipes and follow safety guidelines for space heaters and portable genera
MLGW is launching a new online payment option today for the Gift of Comfort program that will make it easier to help those in need with their utility bills.  The program provides a way for individuals to make a payment towards a customer's utility bill as a gift. Gifts can go to someone
Memphis Light, Gas and Water is seeking qualified general and home improvement contractors to participate in a MLGW home and weatherization program. The program will provide weatherization and energy efficiency repairs to residents. All interested contractors are required to attend a mandatory w
MLGW President and CEO J.T. Young will deliver the State of Memphis Light, Gas and Water Address during the Board of Commissioners meeting on Wednesday, February 3, 2021 at 8:30 a.m. during a livestream on mlgw.com. There will not be a physical meeting. During the presentation, President Youn
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 3, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rs
oin us for MLGW Power Pivot’s next small business webinar today, at 4 p.m., Wednesday, Jan. 27 on MLGW’s Facebook page.  Hear from special guests Cheryl Pesce and Cynthia Daniels who will give advice to would-be entrepreneurs on starting a business in a pandemic. Pesce owns a
Join us for our next Power Pivot small business webinar at 4 p.m Wednesday, Jan. 27 on MLGW’s Facebook page. Hear from entrepreneurs Cheryl Pesce and Cynthia Daniels who will talk about starting a business in a pandemic and the unique challenges women face when starting a business. Pesce o
MLGW scheduled maintenance
January 21, 2021
Parts of Court Avenue to be closed to traffic Memphis Light, Gas and Water crews will perform routine maintenance on Court Avenue beginning Friday, January 22. The maintenance will take approximately one week. Court Ave. between N. Danny Thomas Boulevard and N. Fourth Avenue will be closed to
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, January 20, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rs
Memphis Light, Gas and Water Division offices will be closed Monday, January 18, 2021 in observance of Martin Luther King Jr. Day. Normal business operations will resume Tuesday, January 19, 2021. MLGW is the largest three-service public power utility in the nation, serving more than 429,000 cus
NOTICE  of the MLGW Board of Commissioners  Wednesday, January 20, 2021 at 8:30 a.m. Agenda      Due to the declarations of a State of Emergency by the President of the United States, the Governor of Tennessee and the Mayor of Memphis relating to the COVID-19 pandemi
In honor of MLK Days of Service 2021, Memphis Light, Gas and Water Division employees will offer a free EnergySmart Workshop on Thursday, January 14, 2021, 10-11 a.m. This free workshop is available to all customers and will provide energy efficiency tips. The meeting can be joined using the follow
Homeowners with limited incomes who need weatherization and energy-efficiency repairs such as attic insulation, window replacement and air sealing are encouraged to apply for the MLGW Share the Pennies Home Weatherization Program. Applications will be accepted online at MIFA.org/sharethepennies
Traffic disruptions expected on Jackson Ave. and Meagher St. Memphis Light, Gas and Water crews will relocate a fire hydrant on Jackson Ave. and Meagher St. on Wednesday, Jan. 13 from 8 a.m. - 5 p.m. The relocation will take place in the area of the 2540 - 2600 blocks of Jackson Avenue. All t
Memphis Light, Gas and Water Board of Commissioners 2021 meetings schedule is now avaiable online. To stream and to view the upcoming schedule please visit, mlgw.com/livestream.   MLGW is the largest three-service public power utility in the nation, serving more than 429,000 custome
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, January 6, 2020 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rsq