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News Releases
MLGW Board of Commissioners Meeting June 7, 2023
May 24, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW closed in observance of Memorial Day
May 24, 2023
Memphis Light, Gas and Water offices will be closed on Monday, May 29 in observance of Memorial Day. Normal business operations will resume Tuesday, May 30.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an outa
MLGW Hosting Mobile Food Pantry Thursday, June 8
May 22, 2023
Memphis Light, Gas and Water is hosting a Mobile Food Pantry at St. Augustine Catholic Church, 1169 Kerr Ave, on Thursday, June 8. The food will be distributed starting at 10 a.m. until supplies are gone.
The food is donated in partnership with the Mid-South Food Bank.
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Memphis Light, Gas and Water and Memphis City Councilwoman Jana Swearengen-Washington, invite utility customers and constituents to Power Hour Community Meeting Thursday, May 25 at the Glenview Community Center, 1141 S. Barksdale. Doors open at 5 p.m. so customers can meet with a Service Advisor fo
MLGW to host workshops focused on electric vehicles
May 19, 2023
Memphis Light, Gas and Water, in conjunction with local and state organizations, will host two workshops next week at the Shelby Farms Park FedEx Event Center, 415 Great View Drive East.
A Community Forum about EV Charging Wednesday, May 24, from 4 – 7 p.m. MLGW, Drive Electric TN, Tenness
Memphis Light, Gas and Water recently completed its annual Comparative Rates Survey comparing Memphis’ combined electric, gas, and water utility rates with other cities around the United States. MLGW’s combined rates continue to be among the lowest in the country.
For several years,
MLGW releases 2022 Water Quality Report
May 3, 2023
Memphis Light, Gas and Water is excited to announce the online release of the 2022 Water Quality Report. It is available in English and Spanish at mlgw.com/waterquality. Customers can also request a printed copy of the Water Quality Report by calling 901-320-3950 or emailing corpcomm@mlgw.org.
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MLGW to read meters Saturday, April 29
April 27, 2023
To better serve our customers and protect them from being billed for 35 or more days of service, it is sometimes necessary for MLGW to read meters on Saturdays.
On Saturday, April 29, we are reading cycle 19.
Meters are typically read once per month on a weekday; occasionally the utility read
MLGW Board of Commissioners Meeting May 17, 2023
April 25, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The meeting
MLGW Hosts Emergency Preparedness Workshops
April 21, 2023
Memphis Light, Gas and Water Division will host several community workshops to better prepare customers for weather-related emergencies. These Safety in Preparedness Program (SiPP) workshops will provide the tools necessary to create severe weather emergency plans.
Attendees of the free SiPP wor
MLGW crews working to assess damage, restore power
April 23, 2023
A line of thunderstorms with powerful winds moved through Memphis and Shelby County Saturday night, knocking out power to more than 24,000 Memphis Light, Gas and Water customers.
There are over 10,000 customers currently without power. MLGW crews, contract crews, and 35 tree trimming crews ar
MLGW Board of Commissioners Meeting April 19, 2023
April 13, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW hosting mobile food pantry Tuesday, April 18
April 13, 2023
Memphis Light, Gas and Water is hosting a Mobile Food Pantry at Macedonia MB Church Boxtown, 1814 Fields Road on Tuesday, April 18. The food will be distributed starting at 10 a.m. until supplies are gone.
The food is donated in partnership with the Mid-South Food Bank to help up to 500 househol
April is Safe Digging Month
April 12, 2023
Stay safe and keep your family safe this spring. April is National Safe Digging Month, a time when many homeowners, residents, contractors and excavators dig, excavate, build, landscape and garden. If there are plans to dig or excavate on your property, whether it’s for fence posts, trees, ga
MLGW crews preparing for severe weather
April 5, 2023
Memphis Light, Gas and Water Division is preparing for severe weather. The National Weather Service is forecasting more damaging winds and thunderstorms this evening. Impacts to the MLGW service area may include power outages, tree damage and travel difficulties.
Crews are assessin
MLGW continues restoration efforts – 35,000 restored
April 2, 2023
(April 2, 2023 – 7 p.m.) Following Friday night’s storms, a total of 40,000 unique customers were affected by power outages. The peak number out any one time was 36,613. We have restored power to more than 35,000 customers, and about 4,800 remain without power. Ninety-eight percent rest
MLGW continues restoration efforts – 32,000 restored
April 2, 2023
(April 2, 2023 – 10:30 a.m.) Following Friday night’s storms, a total of 40,000 unique customers were affected by power outages. The peak number out any one time was 36,613. We have restored power to more than 32,000 customers, and about 8,000 remain without power. Ninety-eight percent
MLGW crews work on restoration efforts through the night
April 1, 2023
(April 1, 2023 – 6 p.m.) Following last night’s storms, a total of 40,000 unique customers have been affected by power outages. The peak number out any one time was 36,613. We have restored power to more than 30,000 customers and 9,622 remain without power.
The biggest concentr
Damaging winds moved through Memphis and Shelby County, knocking out power to more than 34,000 Memphis Light, Gas and Water customers. MLGW is currently working to assess damages and restore power.
A transmission tower and lines were severely damaged in the Airport area. In addition, there
MLGW crews prepared for severe weather
March 31, 2023
Memphis Light, Gas and Water Division is preparing for severe weather as the National Weather Service is forecasting damaging winds and tornados in the Mid-South this evening. Impacts to the MLGW service area may include power outages, tree damage, and travel difficulties.
MLGW crews and additio
Memphis Light, Gas and Water offices will be closed on Tuesday, April 4 in observance of Dr. Martin Luther King Jr. Memorial Day. Normal business operations will resume Wednesday, April 5.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements an
MLGW closed in observance of Good Friday
March 30, 2023
Memphis Light, Gas and Water offices will be closed on Friday, April 7 in observance of Good Friday. Normal business operations will resume Monday, April 10.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an out
Memphis Light, Gas and Water invites local business owners to give their feedback about working with the utility at one-of-two virtual public hearings scheduled for Wednesday, April 5 at 5:30 p.m. and Thursday, April 6 at noon. Public policy consultants Griffin & Strong, P.C. are conducting the
MLGW Power Hour Community Meeting Wednesday, March 29
March 28, 2023
Memphis Light, Gas and Water invites customers to a Power Hour Community Meeting Wednesday, March 29, from 6 – 7 p.m. at the Benjamin L. Hooks Central Library, 3030 Poplar Avenue. MLGW Service Advisors are available to answer My Account and billing questions at 5 p.m.
Power Hour Community
MLGW schedules in-person Power Hour Community Meeting
March 21, 2023
Memphis Light, Gas and Water invites customers to a Power Hour Community Meeting Wednesday, March 29, from 6 – 7 p.m. at the Benjamin L. Hooks Central Library, 3030 Poplar Avenue.
Power Hour Community Meetings allow MLGW customers and utility leadership to speak face-to-face, answer questi
City of Memphis and MLGW LED Streetlight Update
March 20, 2023
Monday, March 20
What: Phase A1 of the $42 million LED streetlight conversion project is underway. This is an opportunity to see the lights installed in this area and learn about the deployment plan and timeline. Nearly 77,000 streetlights in Memphis will be converted to LED by the end of the ye
MLGW honors our Natural Gas Utility Workers on March 18
March 17, 2023
Memphis Light, Gas and Water and other natural gas utilities will observe national Natural Gas Utility Workers’ Day this week on Saturday, March 18. It’s a day when communities such as Memphis and Shelby County offer recognition and gratitude to employees who work to provide natural gas
MLGW Board of Commissioners Meeting Rescheduled
March 17, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The April 5
What: Phase A1 of the $42 million LED streetlight conversion project is underway. This is an opportunity to see the lights installed in this area and learn about the deployment plan and timeline. Nearly 77,000 streetlights in Memphis will be converted to LED by the end of the year. Workers are repl
Memphis Light, Gas and Water Division announced the winners of the 2022 “Disaster Preparedness” Poster Art Contest.
The contest goal was for students to design the newest MLGW Power League Superhero, “Crisis Crusher.” The Superhero’s mission is to encourage students
MLGW is partnering with an experienced drone operator, PrecisionHawk, to inspect electrical utility equipment. PrecisionHawk will fly drones to inspect infrastructure in the Orange Mound and Sherwood Forest neighborhoods.
The month-long program starts Monday, March 13, and is part of an initiati
MLGW crews working to assess damage, restore power
March 3, 2023
(March 3, 2023--1:30 p.m.) Heavy rain and powerful winds moved through Memphis and Shelby County Friday morning, knocking out power to more than 34,000 Memphis Light, Gas and Water customers. As of 1:30 p.m., more than 17, 000 customers have been restored.
There are 23 repair and 33 tree trimmin
MLGW Board to tour facilities March 10
March 2, 2023
Members of the MLGW Board of Commissioners will tour selected MLGW facilities on Friday, March 10 from 11 a.m. – 4 p.m.
The purpose of the tour is to acquaint commissioners with MLGW assets and operations. The tour will depart from the MLGW Administration Building. No formal meeting will b
MLGW, AT&T and Comcast partner with Southwest Tennessee Community College for workforce initiative
February 27, 2023
Memphis Light, Gas and Water, AT&T and Comcast, in partnership with Southwest Tennessee Community College, are hosting an open house to announce the M.A.C. Workforce Initiative Tuesday, February 28 at 6 p.m. at Southwest’s Macon Cove Campus, 5983 Macon Cove, in the Farris Building Auditor
March 1 MLGW Board of Commissioners meeting canceled
February 24, 2023
Next meeting is Wednesday, March 15 at 8:30 a.m.
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are usually held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at t
MLGW Power Pivot webinar focuses on business continuity planning
February 22, 2023
Memphis Light, Gas and Water will host a LIVE Power Pivot webinar for small businesses this Thursday, February 23, at 3 p.m. on Zoom: https://mlgw.zoom.us/j/82645815200.
Attendees will learn how to create a solid business continuity plan and get expert advice from three guest panelists:
Andre
Congratulations to MLGW President and CEO Doug McGowen. The Memphis Business Journal named President McGowen one of its 2023 “Power 100.”
As a member of the US Navy, President McGowen served as the Commanding Officer of a strike fighter squadron in combat operations in Iraq and Afgha
MLGW Announces Change to Delayed Billing Process
February 13, 2023
Memphis Light, Gas and Water Division will no longer delay the billing of accounts in exception status. Instead, bills will be sent reflecting an estimated usage for a service where the meter has failed to report any usage at all.
The change was prompted by a rise in delayed bills waiting to b
MLGW Board of Commissioners Meeting February 15, 2023
February 13, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW crews to work overnight at Elvis Presley and Craft Rd.
February 13, 2023
Beginning Tuesday, February 14, Memphis Light, Gas and Water crews will work from 10 p.m. to 6 a.m. excavating and installing duct line at the intersection of Elvis Presley Boulevard and Craft Road.
Crews will work overnight to help minimize traffic disruptions and to help ensure their safety wh
MLGW Community Offices closed due to weather conditions
February 1, 2023
Memphis Light, Gas and Water Community Offices are closed Thursday, February 2. Normal hours will resume as weather permits.
MLGW’s Call Center will remain open from 8 a.m. until 7 p.m.
Customers can report outages, get updates on restoration efforts, and make payments by using MLGW My A
MLGW crews prepared for third wave of freezing rain and ice
February 1, 2023
MLGW crews are prepared to respond to the third and final round of freezing rain and ice that is forecast to arrive by 6 p.m. and last through Thursday at noon.
Crews are continuing to respond to outages caused by the effects of the first and second rounds of icing. Outages are dynam
MLGW Board tour of facilities postponed
February 8, 2023
The MLGW Board of Commissioners tour of selected MLGW facilities scheduled for Thursday, February 2 has been postponed due to inclement weather. A new date will be communicated when available.
The purpose of the tour is to acquaint commissioners with MLGW assets and operations. When rescheduled,
MLGW Community Offices closed due to weather conditions
February 2, 2023
Memphis Light, Gas and Water Community Offices are closed today, Wednesday, February 1. Normal hours will resume tomorrow as weather permits.
MLGW’s Call Center will remain open from 8 a.m. until 7 p.m.
Customers can report outages, get updates on restoration efforts, and make payments
MLGW Community Offices closed due to weather conditions
January 31, 2023
Memphis Light, Gas and Water Community Offices closed at 3 p.m. on Tuesday, January 31. Normal hours will resume tomorrow as weather permits.
MLGW’s Call Center will remain open until 7 p.m.
Customers can report outages and get updates on restoration efforts by using MLGW My Account.
February 1 MLGW Board of Commissioners meeting rescheduled
January 31, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are usually held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Due
MLGW crews working to assess damage, restore power
January 31, 2023
(January 31, 2023 – 1 p.m.) (CORRECTED) Freezing rain and sleet moved through Memphis and Shelby County yesterday evening, knocking out power to more than 5,000 Memphis Light, Gas and Water customers.
MLGW is currently working to restore several thousand outages as a result of last night
MLGW crews prepare for severe weather
January 30, 2023
Memphis Light, Gas and Water Division is preparing for severe weather as the National Weather Service is forecasting freezing rain and sleet in the Mid-South beginning tonight and lasting through Wednesday, February 1. Impacts to the MLGW service area may include power outages, tree damage, and tra
MLGW to relocate water main on Mysen Circle in Cordova
January 30, 2023
Work scheduled to last four weeks
Memphis Light, Gas and Water crews will relocate the water main on Mysen Circle starting Wednesday, February 1.
Mysen Circle will be closed between Ericson Road and Mysen Cove from 7 a.m. to 5:30 p.m. daily, Monday through Friday until March 1.
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MLGW Community Offices closing at 5 p.m. Friday, January 27
January 26, 2023
Memphis Light, Gas and Water Community Offices will close at 5 p.m. on Friday, January 27. Normal hours will resume Monday, January 30.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements, and to check the status of an outage. Customers can al
MLGW launches job portal
January 25, 2023
Memphis Light, Gas and Water launched an updated job portal this week. MLGW Careers is easier to navigate with a new, clean look. Visit mlgw.com and click on “MLGW Job Opportunities” to search and apply for careers with the largest three-service public power utility in the country
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MLGW Board of Commissioners Meeting February 1, 2023
January 23, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW Board tour facilities
January 23, 2023
Members of the MLGW Board of Commissioners will tour selected MLGW facilities on Thursday, February 2 from 11 a.m. – 4 p.m.
The purpose of the tour is to acquaint commissioners with MLGW assets and operations. The tour will depart from the MLGW Administration Building. No formal meeting wi
MLGW closed in observance of Dr. Martin Luther King Jr. Day
January 11, 2023
Memphis Light, Gas and Water offices will be closed on Monday, January 16 in observance of Dr. Martin Luther King Jr. Day. Normal business operations will resume Tuesday, January 17.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to c
Applications opening on Jan. 24 for the home weatherization program
January 10, 2023
Homeowners with qualified incomes who need weatherization and energy-efficiency repairs should apply for the MLGW Share the Pennies Home Weatherization Program. The work includes attic insulation, window replacement, air sealing and other energy-saving repairs. Homeowners can apply online at MIFA.o
MLGW Board of Commissioners Meeting January 18, 2023
January 5, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
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MLGW Volunteers will Deliver Energy Kits in Honor of MLK Day
January 3, 2023
(January 3, 2023) Memphis Light, Gas and Water will partner with Leadership Memphis and First Baptist Church-Broad for its annual Martin Luther King Day of Service on Friday, January 13, 2023.
Volunteers will work in small groups, delivering free small energy kits in the Binghampton community fr
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