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News Releases for: 2021
Water conservation efforts expire on Friday at 10 a.m. Memphis Light, Gas and Water is pleased to report that the precautionary boil water advisory issued on February 18, 2021 has been lifted and there are no restrictions remaining on the normal use of drinking water supplied to all MLGW wa
Disconnections for non-payment suspended until further notice Memphis Light, Gas and Water Extended Payment Plans (EPPs) are available until March 31, 2021. This is a one-time payment plan that allows eligible customers to repay their past due balance over a 12-month period. To participate, c
MLGW Water Advisory Reminders
February 21, 2021
Memphis Light, Gas and Water Boiled Water Advisory is still in effect until further notice and includes all MLGW water customers. MLGW conforms with all lead and copper rule regulations, and we are following state guidelines on the precautionary boil water advisory. MLGW reminds customers that w
The Memphis City Council will distribute bottled water at 10:00 a.m. on Sunday, February 21, 2021 There will be a limit of ONE case of water per vehicle. Locations: District 1 – New Raleigh Civic Center – 3384 Austin Peay District 2 – Bert Ferguson Community
Customers are encouraged to prepare As temperatures rise this weekend, frozen pipes that have burst will thaw and reveal leaks. Memphis Light, Gas and Water urges customers to prepare. Customers are also asked to continue conserving water by doing things such as taking shorter showers, holdin
Due to freezing weather, Memphis Light, Gas and Water has experienced multiple line breaks and water production issues which have resulted in a significant loss of pressure in the drinking water system. As a precautionary measure we are asking customers to boil water before using for consumption. W
Due to recent water main breaks and freezing temperatures that have caused low water pressure in MLGW's water system, Memphis Light, Gas and Water has issued this advisory to notify water customers to boil their water prior to consumption (e.g., brushing teeth, drinking), in accordance with reg
Join us for MLGW Power Pivot’s next small business webinar at 4 p.m. Thursday, Feb. 18 on MLGW’s Facebook page, (facebook.com/MLGW1). Power Pivot host Gale Jones Carson, MLGW’s Vice President of Community & External Affairs, will be joined by several guests to discuss small
As a result of the freezing temperatures, Memphis Light, Gas and Water is experiencing reduced water pressure across the water distribution system and is seeing reduced reservoir levels at several of our pumping stations. MLGW is also experiencing numerous broken water mains. We will continue to
Press Conference at 8 a.m., Wednesday, February, 17 As a result of the freezing temperatures the past 72 hours, Memphis Light, Gas and Water is experiencing reduced pressure across the water distribution system and is seeing reduced reservoir levels at several of our pumping stations. MLGW is
Please note new link Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 17, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. View the Board meeting at mlgw.com/February17-BoardMeeting.
In light of the worsening weather conditions, Memphis Light, Gas and Water has closed its Community Offices. Customers are encouraged to call 544-6549, use webchat or My Account in the meantime. For a list of authorized Pay Agents and other ways to pay, visit: mlgw.com. Important MLGW contact in
(February 13, 2021, 8 p.m.) – “It was a difficult couple of days for many of our customers. I’m grateful that our crews, with the assistance of a number of outside crews, worked hard to complete a safe, focused restoration,” President and CEO J.T. Young stated. Anyone sti
Customers urged to take precautions for extended low temps Approximately 500 Memphis Light, Gas and Water customers are without power, with about 41 new outages overnight. Eleven contract crews from middle and east Tennessee, 40 MLGW crews and 32 local tree trimming crews will work quickly and s
Over 39,000 customers affected by Thursday’s storm (February 12, 2021, 5 p.m.) – Approximately 1,200 Memphis Light, Gas and Water customers are without power following widespread damage from Thursday’s ice storm. Eleven contract crews from middle and east Tennessee, 49 MLGW cre
Over 20,000 customers affected by Thursday’s storm (February 12, 2021, 9:30 a.m.) – Around 3,500 Memphis Light, Gas and Water customers are without power following Thursday’s ice storm and resulting damage. Over two hundred separate outages will be addressed today as eleven con
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 17, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&r
(February 11, 2021, 5:30 p.m.) – Just under 5,000 Memphis Light, Gas and Water customers in Memphis and Shelby County remain without power following an overnight ice storm. Over 300 separate outages must be worked to restore power. Ninety-five percent restoration is expected by midnight on Fr
95% restoration is expected by midnight Friday (February 11, 2021, 1:30 p.m.) Over 10,000 Memphis Light, Gas and Water customers in Memphis and Shelby County were impacted by outages as a result of an overnight ice storm. There are currently just over 5,500 customers without power. Ninety-fiv
Notice of the MLGW Board of Commissioners Wednesday, February 17, 2021 at 8:30 a.m.   Due to the declarations of a State of Emergency by the President of the United States, the Governor of Tennessee and the Mayor of Memphis relating to the COVID-19 pandemic, the MLGW Board of Commissioner
MLGW offers customers energy savings and safety tips online MLGW wants customers to be aware of freezing temperatures heading to the Mid-South with the incoming polar vortex. Customers should take precautions to avoid burst pipes and follow safety guidelines for space heaters and portable genera
MLGW is launching a new online payment option today for the Gift of Comfort program that will make it easier to help those in need with their utility bills.  The program provides a way for individuals to make a payment towards a customer's utility bill as a gift. Gifts can go to someone
Memphis Light, Gas and Water is seeking qualified general and home improvement contractors to participate in a MLGW home and weatherization program. The program will provide weatherization and energy efficiency repairs to residents. All interested contractors are required to attend a mandatory w
MLGW President and CEO J.T. Young will deliver the State of Memphis Light, Gas and Water Address during the Board of Commissioners meeting on Wednesday, February 3, 2021 at 8:30 a.m. during a livestream on mlgw.com. There will not be a physical meeting. During the presentation, President Youn
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, February 3, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rs
oin us for MLGW Power Pivot’s next small business webinar today, at 4 p.m., Wednesday, Jan. 27 on MLGW’s Facebook page.  Hear from special guests Cheryl Pesce and Cynthia Daniels who will give advice to would-be entrepreneurs on starting a business in a pandemic. Pesce owns a
Join us for our next Power Pivot small business webinar at 4 p.m Wednesday, Jan. 27 on MLGW’s Facebook page. Hear from entrepreneurs Cheryl Pesce and Cynthia Daniels who will talk about starting a business in a pandemic and the unique challenges women face when starting a business. Pesce o
MLGW scheduled maintenance
January 21, 2021
Parts of Court Avenue to be closed to traffic Memphis Light, Gas and Water crews will perform routine maintenance on Court Avenue beginning Friday, January 22. The maintenance will take approximately one week. Court Ave. between N. Danny Thomas Boulevard and N. Fourth Avenue will be closed to
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, January 20, 2021 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rs
Memphis Light, Gas and Water Division offices will be closed Monday, January 18, 2021 in observance of Martin Luther King Jr. Day. Normal business operations will resume Tuesday, January 19, 2021. MLGW is the largest three-service public power utility in the nation, serving more than 429,000 cus
NOTICE  of the MLGW Board of Commissioners  Wednesday, January 20, 2021 at 8:30 a.m. Agenda      Due to the declarations of a State of Emergency by the President of the United States, the Governor of Tennessee and the Mayor of Memphis relating to the COVID-19 pandemi
In honor of MLK Days of Service 2021, Memphis Light, Gas and Water Division employees will offer a free EnergySmart Workshop on Thursday, January 14, 2021, 10-11 a.m. This free workshop is available to all customers and will provide energy efficiency tips. The meeting can be joined using the follow
Homeowners with limited incomes who need weatherization and energy-efficiency repairs such as attic insulation, window replacement and air sealing are encouraged to apply for the MLGW Share the Pennies Home Weatherization Program. Applications will be accepted online at MIFA.org/sharethepennies
Traffic disruptions expected on Jackson Ave. and Meagher St. Memphis Light, Gas and Water crews will relocate a fire hydrant on Jackson Ave. and Meagher St. on Wednesday, Jan. 13 from 8 a.m. - 5 p.m. The relocation will take place in the area of the 2540 - 2600 blocks of Jackson Avenue. All t
Memphis Light, Gas and Water Board of Commissioners 2021 meetings schedule is now avaiable online. To stream and to view the upcoming schedule please visit, mlgw.com/livestream.   MLGW is the largest three-service public power utility in the nation, serving more than 429,000 custome
Memphis Light, Gas and Water will stream its Board of Commissioners meeting on Wednesday, January 6, 2020 at 8:30 a.m. on mlgw.com. There will not be a physical meeting. Customers who plan to submit questions can send them by email prior to the meeting. The email should include: The customer&rsq