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MLGW Host MLGW Virtual Power Hour Community Meeting
May 18, 2022
Memphis Light, Gas and Water will host a virtual Power Hour community meeting Thursday, May 19 at 6 p.m.
Customers are invited to join LIVE using the Zoom link: https://mlgw.zoom.us/j/97022778596.
During the meeting, MLGW Leadership will provide updates on the utility's five-year plan, th
MLGW adds Google Pay option for customers
May 16, 2022
Memphis Light, Gas and Water Division is enabling the digital wallet, Google Pay, as a payment option for customers for their utility bill and Gift of Comfort donations, starting Monday, May 16.
MLGW My Account customers can add Google Pay as a method of payment; Google Pay can also be used for
(A 16 de mayo de 2022) – Memphis Light, Gas and Water Division está habilitando la billetera digital, Google Pay, como una opción de pago para los clientes de sus facturas de servicios públicos y donaciones de Gift of Comfort, a partir del lunes 16 de mayo.
Los cliente
MLGW releases Water Quality Report and Table
May 13, 2022
The Memphis Light, Gas and Water Division proudly announces that both the 2021 Water Quality Report and the Water Quality Table are available on MLGW’s website. Customers can view both reports online at mlgw.com/waterquality. The Water Quality Report is available in both English and Spanish.
The OIAT meetings will no longer be livestreamed
The third Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meetings (OIAT) is Friday, May 6 at 9 a.m. in the Benjamin L. Hooks Central Library.
Meetings will no longer be streamed live. They will be available on MLGW&rsquo
MLGW Board of Commissioners Meeting May 18, 2022
May 5, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next me
MLGW crews prepared for severe weather
May 5, 2022
Memphis Light, Gas and Water Division is prepared for severe weather with the possibilities of damaging winds and large hail. MLGW crews and additional contract crews are ready to respond to any local damage or outages.
Stay away from downed power lines. Customers should avoid contact with downe
Cuadrillas de MLGW preparadas para clima severo
May 5, 2022
(A 5 de mayo de 2022) – Memphis Light, Gas and Water Division está preparada para condiciones climáticas adversas con la posibilidad de vientos dañinos y granizo de gran tamaño. Cuadrillas de MLGW y cuadrillas adicionales contratadas están listas para respon
After a successful 2021 virtual fair year with over 120 participants, MLGW’s Supplier Diversity department is happy to announce the return of the Supplier Diversity Procurement Fair at the Administration Building (220 S. Main) on Friday, June 10, from 11 a.m. until 2 p.m.
“Expanding
Join MLGW for “Shedding Light on Blight” webinar Thursday
April 28, 2022
Blight affects all of us. It can be a cancer killing viable neighborhoods, but resources and organizations can help. Join us as we discuss how Memphis is tackling the disease of blight.
“Shedding Light on Blight” kicks off this year’s EmPOWERING Sustainable Neighborhoods webina
MLGW Board of Commissioners Meeting May 4, 2022
April 21, 2022
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next me
Join MLGW for its “Shedding Light on Blight” session
April 19, 2022
Blight affects all of us. It can be a cancer killing viable neighborhoods, but resources and organizations can help. Join us as we discuss how Memphis is tackling the disease of blight.
“Shedding Light on Blight” kicks off this year’s EmPOWERING Sustainable Neighborhoods virtua
MLGW Board of Commissioners Meeting April 20, 2022
April 14, 2022
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Invites Questions from Customers
The second Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meeting (OIAT) is Thursday, April 14 at 9:00 a.m. in the Benjamin L. Hooks Central Library.
The meeting will stream live on MLGW’s YouTube page https://www.youtube.com/MLGW
(April 13, 2022) – As we approach the severe weather season in spring, MLGW urges customers to acquaint themselves, family, and friends with a few severe weather tips and preparedness.
In any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you need to be pr
MLGW recuerda a los clientes sobre la preparación para tormentas y el proceso de restauración de energía
April 13, 2022
(A 13 de abril de 2022) – A medida que nos acercamos a la temporada de clima severo en la primavera, MLGW insta a los clientes a que se familiaricen ellos mismos, y a sus familiares y amigos con algunos consejos y preparación para clima severo.
En cualquier situación de emerg
MLGW crews prepared for severe weather
April 12, 2022
Memphis Light, Gas and Water Division are prepared for severe weather, and high winds up to 30 MPH.
MLGW crews and additional contract crews are ready to respond to any local damage or outages.
Stay away from downed power lines. Customers should avoid contact with downed power lines—eve
MLGW hosting mobile food pantry Thursday, April 21
April 11, 2022
(April 11, 2022) Memphis Light, Gas, and Water is hosting a Mobile Food Pantry at the Breath of Life Christian Church on 3795 Frayser Raleigh Rd. The food will be distributed Thursday, April 21 from 10 a.m. to 1 p.m.
The food is donated in partnership with the Mid-South Food Bank to help up to
(A 11 de abril de 2022) Memphis Light, Gas, and Water ofrecerá una despensa móvil de alimentos en Breath of Life Christian Church, localizada en 3795 Frayser Raleigh Rd. Los alimentos serán distribuidos el jueves 21 de abril de 10 a.m. a 1 p.m.
Los alimentos son donados en a
April Proclaimed Safe Digging Month
April 8, 2022
April has been proclaimed National Safe Digging Month, both by the MLGW Board of Commissioners and MLGW’s President and CEO, as well as Tennessee Governor Bill Lee and states across America. The Proclamation reminds us that our community’s safety is very important. It seeks to remind an
Abril proclamado Mes de Excavación Segura
April 11, 2022
(A 8 de abril de 2022) – Abril ha sido proclamado Mes Nacional de Excavación Segura, tanto por la Junta de Comisionados de MLGW como por el presidente y jefe ejecutivo de MLGW, así como por el gobernador de Tennessee, Bill Lee, y los estados de todo el país. La Proclamaci
MLGW offices will be closed Friday, April 15
April 8, 2022
Good Friday to be observed
Memphis Light, Gas and Water offices will be closed Friday, April 15 in observance of Good Friday. Normal hours will resume Monday, April 18.
MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis
Las oficinas de MLGW estarán cerradas el viernes 15 de abril
Se conmemorará el Viernes Santo
(A 8 de abril de 2022) – Las oficinas de Memphis Light, Gas and Water estarán cerradas el viernes 15 de abril en conmemoración del Viernes Santo. El horario normal se rea
MLGW offices will be closed Monday, April 4
April 4, 2022
MLK Memorial Day to be observed
Memphis Light, Gas and Water offices will be closed Monday, April 4 in observance of Dr. Martin Luther King Jr. Memorial Day. Normal hours will resume Tuesday, April 5.
MLGW is the largest three-service public power utility in the nation, serving more than 437,
Las oficinas de MLGW estarán cerradas el lunes 4 de abril
March 31, 2022
Las oficinas de MLGW estarán cerradas el lunes 4 de abril
Se conmemorará el Día de Recordación de MLK
(A 31 de marzo de 2022) – Las oficinas de Memphis Light, Gas and Water estarán cerradas el lunes 4 de abril en conmemoración del Día de Re
MLGW crews prepared for severe weather
March 30, 2022
19 Outside crews on standby
Memphis Light, Gas and Water Division is prepared for severe weather, thunderstorms, and high winds up to 50 MPH.
MLGW crews, 19 outside contract crews, and 39 in-house tree trimmers are prepared to respond to local damage or outages.
Outside crews are coming fr
(A 30 de marzo de 2022) – Memphis Light, Gas and Water Division está preparada para clima severo, tormentas eléctricas y vientos fuertes de hasta 50 millas por hora (MPH).
Cuadrillas de MLGW, 19 cuadrillas contratadas externas y 39 podadores de árboles internos est&aac
Second outage improvement advisory team meeting POSTPONED
March 30, 2022
The second Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meetings (OIAT) scheduled for Thursday, March 31 in the Benjamin L. Hooks Central Library is postponed until Thursday, April 14.
The meeting will stream live on the MLGW YouTube and Facebook pages. MLGW customers a
(A 30 de marzo de 2022) – La segunda reunión del Equipo Asesor de Mejora de Interrupciones (OIAT) de Memphis Light, Gas and Water Division programada para el jueves 31 de marzo en la Biblioteca Central Benjamin L. Hooks se pospone hasta el jueves 14 de abril.
La reunión se tr
Spring has sprung with temperatures expected to hit the high 80s in the first week of the season and 1-2 inches of rain expected today. Just like the cold, warmer weather comes with joys and challenges, but it does not have to be costly.
Summer Tips:
As the thermostat crawls towards the high
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are usually held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted). The first April Board meeting will be an e
The Memphis Light, Gas and Water Division hosted the first of several Outage Improvement Advisory Team Meetings (OIAT) on March 17 at the Benjamin L. Hooks Central Library. Over the next few weeks, the OIAT will examine power outages and ways to improve the MLGW power restoration process. The 51-me
MLGW Celebrates Natural Gas Utility Workers’ Day March 18
March 15, 2022
Memphis Light, Gas and Water and other natural gas utilities will observe national Natural Gas Utility Workers’ Day this week on Friday, March 18. It’s a day when communities such as Memphis and Shelby County offer recognition and gratitude to employees who work to provide natural gas s
MLGW to host Power Hour community meeting
March 15, 2022
Memphis Light, Gas and Water will host a virtual Power Hour community meeting Thursday, March 17 at 6 p.m.
Customers are invited to join LIVE using the Zoom link https://mlgw.zoom.us/j/91447281911, or on MLGW’s Facebook page.
MLGW President and CEO, J.T. Young will discuss infrastructur
MLGW crews prepare for winter weather
March 11, 2022
Memphis Light, Gas and Water Division are prepared for winter weather as the National Weather Service forecasts snow and strong winds to develop late tonight and could gust to 40 mph for several hours.
Crews are ready to respond to any local damage or outages, however; restoration times may be e
MLGW performing maintenance
March 10, 2022
MLGW is performing maintenance on an existing overhead electric circuit crossing SR-385 at Gulf Stream Road on Sunday, March 13.
Work is expected to take two to three hours to complete and require intermittent lane closures (rolling roadblocks) on SR-385 at the Gulf Stream Road overpass.
Thes
MLGW will read meters Saturday, March 12
March 7, 2022
To better serve our customers and protect them from being billed for 35 days or more of service, Memphis Light, Gas and Water will read meters Saturday, March 12, 2022.
Meters are typically read once per month on a weekday; occasionally the utility reads meters on Saturdays.
For more informat
MLGW Board of Commissioners Meeting March 16, 2022
March 3, 2022
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
MLGW hosts Liberty Bank executives for Power Pivot
March 3, 2022
Memphis Light, Gas and Water hosts a Power Pivot webinar today, March 3, at 4 p.m., to explore how a local bank is changing along with the community it serves. Join Power Pivot: Tri-State Bank to Liberty Bank: ‘Past – Present – Future’ live on Zoom: https://mlgw.zoom.us/j/99
MLGW Board of Commissioners Meeting March 2, 2022
February 25, 2022
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Disconnects resume Monday, March 7
February 24, 2022
Memphis Light, Gas and Water will resume disconnections for nonpayment for residential and commercial customers on Monday, March 7.
We realize that our customers sometimes have extenuating circumstances that prevent the timely payment of utility bills. To help ease this burden, we've develop
LIVE virtual town hall tonight to discuss the February 3 ice storm
February 23, 2022
Councilman Worth Morgan, District 5, is hosting a virtual town hall meeting Wednesday, February 23 at 6 p.m.
The town hall will be streamed LIVE on Facebook: facebook.com/councilinyourneighborhood and on the Kudzukian YouTube channel: YouTube.com/KudzukianNetwork.
Councilman Morgan has invite
Councilman Morgan to host virtual town hall in the wake of ice storm
February 18, 2022
Councilman Worth Morgan, District 5, is hosting a virtual town hall meeting Wednesday, February 23 at 6 p.m. Leadership will discuss the utility’s response to Winter Storm Landon. Customers are invited to attend virtually.
Link to join the meeting will be forthcoming.
Winter Storm Lando
MLGW crews prepare for severe weather
February 16, 2022
Possible outages could be expected
Memphis Light, Gas and Water Division is prepared for severe weather as the National Weather Service forecasts high winds, showers, and thunderstorms that will begin impacting the Mid-South after midnight and continue through early Thursday morning.
MLGW cre
Restoration complete following historic ice storm
February 14, 2022
All original power outages caused by the February 3 ice storm have been restored by Memphis Light, Gas and Water and contracted crews. Newer outages are being addressed today. MLGW customers without power should call 544-6500 and report the outage.
Damage done by Ice Storm Landon interrupted pow
MLGW Board of Commissioners Meeting February 16, 2022
February 14, 2022
Memphis Light, Gas and Water is governed by a seven member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Restoration complete following historic ice storm
February 14, 2022
All original power outages caused by the February 3 ice storm have been restored by Memphis Light, Gas and Water and contracted crews. Newer outages are being addressed today. MLGW customers without power should call 544-6500 and report the outage.
Damage done by Ice Storm Landon interrupted pow
Extensive damage hindering restoration efforts
February 12, 2022
99% of customers impacted by Winter Storm Landon have been restored
(February 12, 2022 – 4 p.m.) MLGW and contract crews continue to work around the clock to restore customers who remain without power following the third worst storm in recent Memphis history. A map of where crews are wo
MLGW hosts mobile food pantry Friday, February 11
February 10, 2022
MLGW hosts mobile food pantry Friday, February 11
(February 10, 2022) Memphis Light, Gas and Water is hosting a Mobile Food Pantry at the Dave Wells Community Center, 915 Chelsea Ave. The food will be distributed starting at 10 a.m., Friday, February 11. The food is donated in partnership with t
Most customers who can take power should be restored by Friday
February 10, 2022
Charging stations and other assistance is available for MLGW customers
(February 10, 2022 10 a.m.) – Restoration should be complete for most customers who can take power, by 11:59 p.m. Friday, February 11. For some Memphis Light, Gas and Water customers, restoration could stretch into Satu
MLGW continues restoration following historic storm
February 8, 2022
Full restoration expected by the end of the week
(February 9, 2022 – 9 p.m.) Contract crews from Oklahoma, Virginia, Tennessee and Illinois are working side-by-side MLGW teams around the clock to restore customers who remain without power following the third worst storm in recent Memphis h
Day 5 of ice storm restoration efforts
February 7, 2022
Press conference February 8 at 3 p.m.
Emergency code enforcement procedures in place (February 7, 2022 – 8 p.m.)
Restoration remains a dynamic situation and the February 3 storm is the third worst in recent history. Utility leadership expects to have power restored to at least 90% of al
MLGW hosts mobile food pantry Tuesday, February 8
February 7, 2022
Memphis Light, Gas and Water is hosting a Mobile Food Pantry at the Joyce M. Blackmon Training Center, 4949 Raleigh-LaGrange Rd. The food will be distributed starting at 10 a.m., Tuesday, February 8. The food is donated in partnership with the Mid-South Food Bank to help up to 500 households affect
Day 4 of ice storm restoration efforts
February 6, 2022
Disconnects halted until further notice
(February 6, 2022 – 6:30 p.m.) As the number of power outages drops, the difficulty of restoration increases for Memphis Light, Gas and Water crews. Utility leadership expects to have power restored to at least 90% of all MLGW customers who can take
Day 3 of ice storm restoration efforts (8:00 p.m.)
February 5, 2022
8:00 p.m.
Memphis Light, Gas and Water crews, contract crews and tree trimmers are working around the clock to restore power to all those affected by Thursday’s ice storm. Much of their efforts are concentrated on reversing circuit outages.
Power circuits typically carry 1,500 – 2
Day 3 restoration efforts ramp up (2:00 p.m.)
February 5, 2022
2:00 p.m.
Memphis Light, Gas and Water crews have been joined by dozens of contract crews and tree trimming crews. Restoration to 25,000-30,000 more customers by midnight is expected. Ninety percent of all affected customers are expected to be restored by midnight on Monday.
“This is
Day 2 restoration efforts gain momentum
February 4, 2022
Power has been restored to approximately 140,000 customers &
MLGW community offices closed Friday
February 3, 2022
Crews working to restore power
(February 3, 2022 – 8 p.m.) – Due to inclement weather conditions, Memphis Light, Gas and Water’s Community Offices will be closed on Friday, February 4.
MLGW customers can report outages and get updates on restoration efforts using My Account.
MLGW crews respond to ice storm
February 3, 2022
Memphis Light, Gas and Water crews are working to assess damage, and restore power to more than 116,000 customers affected by Thursday’s ice storm. Memphis and Shelby County are under an ice storm warning and more outages are expected.
More than 50 MLGW crews, contract crews and tree tri
MLGW Community Offices closed Thursday, February 3
February 2, 2022
Due to impending inclement weather conditions, Memphis Light, Gas and Water’s Community Offices will be closed on Thursday, February 3. Customers are encouraged to call 544-6549, use webchat or My Account to conduct business in the meantime. For a list of authorized Pay Agents and other ways
MLGW crews prepare for severe weather
February 1, 2022
Memphis Light, Gas and Water Division is prepared for severe weather as the National Weather Service forecasts accumulating ice and sleet in the Mid-South beginning Wednesday night.
MLGW crews and additional contract crews are ready to respond to any local damage or outages, however; restoration
MLGW Board of Commissioners Meeting February 2, 2022
January 27, 2022
President Young to give “State of MLGW” address
Memphis Light, Gas and Water is governed by a seven member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless other
MLGW reopens Power of Warmth applications
January 20, 2022
(January 20, 2022) Memphis Light, Gas and Water has added a second Power of Warmth event in conjunction with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of Shelby County. The MLGW program provides free space heaters and electric bl
MLGW prepares for wintry mix predicted this weekend
January 14, 2022
MLGW is always prepared to deal with weather-related outages and work around the clock if needed. MLGW crews prepare for cold weather by tracking the weather, having additional crews on standby, and ensuring equipment and vehicles are equipped with necessary tools.
MLGW has a preparedness guide
MLGW Closed for Martin Luther King Jr. Day
January 12, 2022
Memphis Light, Gas and Water offices will be closed on Monday, January 17 in observance of Martin Luther King Jr. Day. Normal business operations will resume Tuesday, January 18.
MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis
MLGW performing maintenance involving mercaptan
January 11, 2022
MLGW is performing routine maintenance involving mercaptan today at three natural gas facilities near Seward Drive and Walnut Hill Way in Eads, Germantown Parkway and Bellevue Parkway in Cordova and Airways Boulevard and Stateline Road.
This routine work began at 8 a.m. and will last 4-6 hours.
City of Memphis Utility Assistance Fund offers help to residents
January 10, 2022
Memphians who are facing utility cutoff notices may qualify for up to a $500 credit on their MLGW utility bills. Mayor Jim Strickland and the Memphis City Council set aside $1 million for the program which is now in its tenth year.
You will qualify if:
· You’re an existing client
MLGW will read meters Saturday, January 8
January 7, 2022
To better serve our customers and protect them from being billed for 35 days or more of service, Memphis Light, Gas and Water will read meters Saturday, January 8, 2022.
Meters are typically read once per month on a weekday; occasionally the utility reads meters on Saturdays.
For more informa
MLGW Volunteers Will Deliver Energy Kits in Honor of MLK Day
January 7, 2022
Memphis Light, Gas and Water will partner with the SoulsvilleUSA Neighborhoods Development District (SNDD) for its annual Martin Luther King Day of Service on Jan. 13, 2022.
Volunteers will work in small groups, delivering free energy kits in the Soulsville community from 8-11:30 a.m. and will b
MLGW Board of Commissioners Meeting January 19, 2022
January 6, 2022
Memphis Light, Gas and Water is governed by a seven member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
Memphis, TN 38103