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Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water’s business offices will be closed Monday, January 1, 2024, in observance of the New Year’s holiday. Normal business operations will resume Tuesday, January 2, 2024. Customers can use My Account on MLGW’s secure website to check balances, make paymen
Memphis Light, Gas and Water’s business offices will be closed Monday and Tuesday, December 25-26 in observance of the Christmas holiday. Normal business operations will resume Wednesday, December 27. Customers can use My Account on MLGW’s secure website to check balances, make payme
Maintenance work is scheduled on Dexter Road on Wednesday, December 20, from 11 p.m. to 7 a.m. Traffic on Dexter Road will be blocked from Candle Ridge Drive to Wood Oak Drive during this time. Motorists are advised to seek alternate routes. We appreciate your patience and cooperation. Memphis L
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
MLGW will perform routine maintenance on gas pipe at the Plant Road and Riverport Road on Monday, December 18. An odor of gas will be in the air as part of maintenance. This routine work should start around 7:30 a.m. and could take up to an hour to complete. The public in the surrounding a
Tree Trimming
December 11, 2023
At Memphis Light, Gas and Water, we are committed to making our electric system better by trimming trees, replacing outdated infrastructure and modernizing the distribution grid. The Tree Trimming plan was implemented in September 2023, with three tree trimming contractors Kendall Vegetation Ser
Repairs on Poplar Ave, between Galloway and Red Bird, are expected to last at least two weeks. Two eastbound lanes and one westbound lane have opened to ease traffic. The cause of the water main break remains under review. Motorists are advised to seek alternate routes. Memphis Light, Gas and
MLGW will perform routine gas maintenance near the intersection of Pleasant Hill and East Holmes Road on Thursday, December 7. An odor of gas will be in the air as part of this work. This routine work should start around 8 a.m. and could continue up to 2 p.m. The public in the surrounding
We are currently performing emergency repairs to a water main break on Poplar Ave between Galloway and Red Bird. Traffic is blocked for both directions. Motorists are advised to seek alternate routes. The anticipated time of completion is still to be determined. Memphis Light, Gas and Water i
To better serve our customers without smart meters and protect them from being billed for 35 or more days of service, MLGW will read analog meters in cycle 6 on Saturday, December 9. MLGW employees typically read analog meters once per month on a weekday; occasionally the utility reads meters on
The Memphis City Council is scheduled to vote on Memphis, Light, Gas and Water’s 2024 Capital and Operating budget on Tuesday, December 5. However, MLGW CEO Doug McGowen notified council members of a necessary change to capital projects related to energy production.  Based on a new fo
Memphis Light, Gas and Water is hosting a Power Pivot webinar on Zoom to discuss the Fund Tennessee initiative. The webinar begins at 4 p.m. on Thursday, November 30 at the Zoom link: mlgw.zoom.us/j/82992117523. The Fund Tennessee initiative is made up of multiple programs designed to support sm
Memphis Light, Gas and Water Division launches a new campaign to attract talent this week. The aim is to encourage would-be-employees to take a break from Black Friday sales, and “shop” for a new career instead. There will be more than 70 hard-to-fill positions uploaded to mlgw.com/jobs
Memphis Light, Gas and Water is hosting a Power Pivot webinar on Zoom to discuss the Fund Tennessee initiative. The webinar begins at 4 p.m. on Thursday, November 30 at the Zoom link: mlgw.zoom.us/j/82992117523. The Fund Tennessee initiative is made up of multiple programs designed to support sm
Qualified low-income seniors and disabled residents may qualify for assistance through the Power of Warmth program. Memphis Light, Gas and Water Division, in partnership with Neighborhood Christian Centers Inc., is once again distributing 100 electric blankets and 100 space heaters to eligible c
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water is inviting utility customers to a Power Hour Community Meeting on Thursday, November 16 at the Patriot Bank Community Room, 5340 Airline Rd. in Arlington. Doors open at 5 p.m. for customers who want to speak to a Customer Service Advisor for help with accounts and b
Memphis Light, Gas and Water’s business offices will be closed Friday, November 10 in observance of Veterans Day. Normal business operations will resume Monday, November 13. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to chec
Memphis Light, Gas and Water is inviting utility customers to a “Conversation in Collierville,” hosted by Collierville Mayor Stan Joyner, on Wednesday, November 1 in the Community Room at Collierville High School, 11605 E. Shelby Drive. Doors open at 5 p.m. for customers who would li
Elderly and disabled customers are encouraged to apply by Nov. 15   As colder weather approaches, MLGW wants to ensure uninterrupted service to its senior (ages 60 and above) and disabled customers. The Winter Moratorium program prevents cutoffs for registered customers during December, Janu
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
In partnership with Memphis Light, Gas and Water, the City of Bartlett will convert all of its streetlights to new energy-efficient LED fixtures.   The project is set to start the week of Oct. 16. Installations will begin on the north side of Bartlett and will progress north to south. Th
Memphis Light, Gas and Water is partnering with Latino Memphis, Radio Ambiente, La Jefa 99.3 and Su Casa Ministries for the “MLGW Multicultural One-Stop Resource Fair,” to take place on Saturday, October 21, at First Baptist Church Broad, 2835 Broad Ave. When:   &nbs
Memphis Light, Gas and Water is inviting utility customers to a Power Hour Community Meeting on Thursday, October 19 at the Baker Community Center, 7942 Church Street, in Millington. Doors open at 5 p.m. for customers who would like to speak to a Customer Service Advisor for help with accounts a
Power has been successfully restored to all affected in the Downtown Memphis area. We appreciate customers' patience during this unexpected disruption of services. If customers need to report an outage, they can call the outage hotline at 901-545-6500 or through their MLGW Account.   Mem
MLGW has experienced an equipment failure that is impacting a large portion of downtown Memphis. Crews are on the scene to isolate the damage and make repairs. This matter is still under investigation. An estimated time of restoration is not available at this time.   Memphis Light, Gas a
MLGW will perform routine gas maintenance on Winchester Road, west of S. Houston Levee, on Monday, October 9, and Tuesday, October 10. An odor of gas will be in the air as part of this work. This routine work should start around 7 a.m. and could continue up to 2 p.m. each day. The public i
TVA is providing a $245,000 grant through its Community Care Fund to assist Memphis Light, Gas and Water Division customers who have delayed bills. “Our mission is to serve the Tennessee Valley and make life better for our communities,” said Mark Yates, TVA regional vice president. &
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
MLGW CEO Doug McGowen shared details of the proposed FY24 Budget at today’s Board of Commissioners meeting with a clear focus on reducing the frequency and duration of electric outages, meeting the growing community demand for the utilities we rely upon, and maintaining the quality and reliab
MLGW will perform routine gas maintenance at 9645 Winchester Road on Tuesday, October 3. An odor of gas will be in the air as part of this work. This routine work should start around 8 a.m. and could continue up to 1 p.m. The public in the surrounding area may smell mercaptan in the air. M
MLGW’s Downtown Community Office, 245 S. Main St., will be open from 8 a.m. to noon this Saturday, September 30, to assist customers with delayed billing issues. Customers can go online (mlgw.com/appt) or use the QLESS app to schedule an appointment to see a credit counselor in person. C
Power Pivot webinar on the Fund Tennessee initiative has been POSTPONED This event was originally scheduled for 4 p.m. on Thursday, September 28. The Fund Tennessee initiative is made up of multiple programs designed to support small businesses. It started with the U.S. Department of Tre
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
MLGW, EPA, TDEC and CAESER Work Together to Keep It That Way A 2023 study conducted on the water quality of 70 large American cities concluded that Memphis has the cleanest drinking water among those surveyed. The study was conducted using EPA standards for water quality and was conducted by t
(UPDATE THIS EVENT HAS BEEN POSTPONED) Memphis Light, Gas and Water is hosting a Power Pivot webinar on Zoom to discuss the Fund Tennessee initiative. The webinar begins at 4 p.m. on Thursday, September 28 at the Zoom link: mlgw.zoom.us/j/82992117523. The Fund Tennessee initiative is made up
MLGW will perform routine gas maintenance at 9645 Winchester Road, west of S. Houston Levee, on Wednesday, September 20. An odor of gas will be in the air as part of this work. This routine work should start around 7:30 a.m. and could take up to 90 minutes to complete. The public in the su
Memphis Light, Gas and Water is seeking qualified general and home improvement contractors to participate in the Share the Pennies Home Weatherization Program, which provides weatherization and energy efficiency repairs to qualified residents. All interested contractors are required to attend a MAN
Memphis Light, Gas and Water Division will host several community workshops to better prepare customers for weather-related emergencies. These Safety in Preparedness Program (SiPP) workshops will provide the tools necessary to create severe weather emergency plans.   Attendees of the fre
Memphis Light, Gas and Water will offer pilot light inspections by appointment and free of charge to residential customers from now until October 15. After October 15 there is a $55 fee. (Appointments are always free for customers who are 60 or older or disabled.) MLGW encourages customers to ge
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The
Downtown power outage
September 8, 2023
Memphis Light, Gas and Water is aware of the power outage affecting a large portion of downtown. There are multiple crews on site assessing the situation. There is no estimated time for restoration. It could take several hours. We will communicate restoration progress. The outages downtown are p
Memphis-Shelby County students, grab your paints, brushes, colored pencils, crayons, glue, glitter and even computers! It’s time to enter MLGW’s 2023 Student Poster Art Contest. MLGW is once again sponsoring its annual Student Poster Art Contest for Memphis-Shelby County school children
Memphis Light, Gas and Water’s business offices will be closed Monday, September 4 in observance of Labor Day. Normal business operations will resume Tuesday, September 5. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check
MLGW employees will never call and ask for money Memphis Light, Gas and Water is getting reports of the latest scam in which crooks posing as employees send customers a barcode via text and ask them to go to a Walgreens or Walmart to make payments. As a reminder to customers, MLGW representativ
Memphis Light, Gas and Water is getting reports of the latest scam in which crooks posing as employees ask customers to go to Walmart or use Zelle to make payments. As a reminder to customers, MLGW representatives will never call and demand money. Bill payments are accepted by phone (1-866-31
Memphis Light, Gas and Water is hosting super assessment days that require testing for positions that are hard to fill. Testing will be conducted for mechanics, meter repairers and electronic technicians as well as technical and apprentice positions. Applicants interested in being tested for a posi
Memphis Light, Gas and Water is excited to announce its first Youth Entrepreneurs’ Expo and Fair. The free event will take place on Saturday, September 9 from 11 a.m. to 3 p.m. at the Delta Fair and Music Festival at the Agricenter, 7777 Walnut Grove. Young business owners (ages 18 and und
Consistent with the electric reliability improvement plan, MLGW is pleased to announce that three newly contracted tree trimming firms will commence work on Monday, August 28. These crews will begin the important work of clearing vegetation away from power lines that serve our communities. This wor
Tomorrow, the TVA Board of Directors will hear a proposal from TVA staff to replace 16 Combustion Turbines at the TVA Allen Generation site with 6 modern aeroderivative units that reduce NOx emissions by 96% and operate with a 33% reduction in CO2 per MWHr generated. MLGW CEO Doug McGowen appeared
Memphis Light, Gas and Water and District 3 Councilwoman Patrice Robinson invite utility customers and constituents to a Power Hour Community Meeting on Tuesday, August 29 at the Whitehaven Community Center, 4318 Graceland Dr. Doors open at 5 p.m. for customers who would like to speak to a Customer
Memphis Light, Gas and Water is releasing utility bills to customers who may not have received a bill in months. Affected customers will receive a separate bill for each month of service. This means that some customers will receive multiple bills in a short period of time until they receive the
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
MLGW employees will never call and ask for money Memphis Light, Gas and Water is getting reports of the latest scam in which crooks posing as employees ask customers to go to Walmart or use Zelle to make payments. As a reminder to customers, MLGW representatives will never call and demand mon
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Full restoration for 5,000 customers expected tomorrow by midnight   Memphis Light, Gas and Water crews are in the process of restoring outages due to severe weather Wednesday night and early Thursday morning. At the peak, 24,400 customers were out and a total of 36,000 were impacted by the
National 811 Day, observed each year on August 11 (8/11), will also be celebrated as Tennessee 811’s 40th anniversary. Call 811 Day reminds everyone to always call 811 before you or your contractor start any digging or construction projects to prevent damage to underground utilities such as g
Memphis Light, Gas and Water will host the Let’s Connect! Expo Thursday, July 27 from 8:30 a.m. – 12:30 p.m. at the utility’s Administration Building, 220 S. Main St. in the lobby. The goal of the Expo is to facilitate partnerships and opportunities between larger organizations
Memphis Light, Gas and Water recently celebrated a milestone for the completion of over 800 homes weatherized by June 30 through its Share the Pennies program. Share the Pennies is a partnership between MLGW and the Metropolitan Inter-Faith Association (MIFA) designed to help address energy burden
Utility restores 216,000 customers following severe storms Memphis Light, Gas and Water has officially stood down the Electric Crisis Response team as of 2 p.m. today. The severe storms on Tuesday, July 18 (dubbed the Rush hour storm because it hit at approximately 6 p.m.) and Friday, July 21 impa
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
212,000 restored; 4,000 customers still without power (July 24, 2023, 10:30 a.m.) – Memphis Light, Gas and Water, alongside contract crews, will work until all customers are restored. We haven’t forgotten our customers who have been off since Tuesday. The severe back-to-back storms l
Utility restores 202,000 customers following last week’s storms  (July 23, 2023, 9:30 a.m.) – On Saturday, Memphis Light, Gas and Water, alongside contractors made headway in restoration efforts. Severe storms last week impacted around 216,000 customers and 202,000 hav
 (July 22, 2023, 4 p.m.) –Memphis Light, Gas and Water and contractor crews are making some headway in restoration efforts Saturday. Severe storms this week impacted approximately 216,000 customers. Despite multiple weather interruptions, significant progress has been made and the n
 (July 22, 2023, 10 a.m.) – Three successive severe storms this week, including 75 mph winds and lightning yesterday, has impacted approximately 216,000 customers. Despite the constant weather, significant progress has been made and the number impacted reduced to 2
Early morning and afternoon storms bring additional outages (July 21, 2023, 5 p.m.) – Severe weather continues to cause outages. Morning and afternoon storms that rolled through brought winds in excess of 75 mph and caused another 60,000 customers to lose power, bringing the peak to 74,000
Memphis Light, Gas and Water, in partnership with the Mid-South Food Bank, will host a mobile food pantry starting at 4 p.m. today, July 21 at the First Baptist Church on Broad, 2849 Broad Ave. Utility volunteers will distribute food until supplies are exhausted Clients of Tennessee’s Depa
Memphis Light, Gas and Water, in partnership with the Mid-South Food Bank, will host a mobile food pantry starting at 4 p.m. today, July 21 at the MLGW Training Center, 4949 Raleigh-LaGrange Rd. Utility volunteers will distribute food until supplies are exhausted. Clients of Tennessee's Depa
Severe weather continues to cause outages. Following Tuesday evening’s severe thunderstorm, Memphis Light, Gas and Water restored 131,000 of the 141,000 customers impacted. In addition to the 10,000 remaining from Tuesday’s outages, 16,000 customers lost power from early Friday morning
Memphis Light, Gas and Water and Bartlett Mayor David Parsons will co-host a Power Hour Community Meeting this Friday, July 21 from 4 – 6 p.m. at the Bartlett Performing Arts Center, 3663 Appling Rd. Doors open at 4 p.m. MLGW Customer Service Advisors will be available to answer questions
Memphis Light, Gas and Water and District 7 Councilwoman Michalyn Easter-Thomas invite utility customers and constituents to a Power Hour Community Meeting on Thursday, July 20 at the Pursuit of God Transformation Center, 3759 N. Watkins. Doors open at 5 p.m. for customers who would like to speak t
MLGW President Doug McGowen holds a press conference on Thursday, July 20, 2023, to update customers on the restoration efforts after the July 18 storm that caused 141,000 MLGW customers to lose power.        Memphis Light, Gas and Water is the largest three-servic
(July 20, 2023, 10 a.m.) – Following Tuesday evening’s severe thunderstorm, Memphis Light, Gas and Water has restored 107,000 customers of the 141,000 impacted. There are 97 repair crews, 89 tree crews, 23 troubleshooters and 33 damage assessment teams identifying damage and repairing t
(July 19, 2023, 5 p.m.) – A severe thunderstorm rolled through Tuesday evening bringing significant lightning and wind gusts in excess of 60 mph. Since then, MLGW has restored 93,000 customers, leaving 48,000 customers out of power. There are 96 repair crews, 89 tree crews, 23 troubleshooters
Memphis Light, Gas and Water and District 7 Councilwoman Michalyn Easter-Thomas invite utility customers and constituents to a Power Hour Community Meeting on Thursday, July 20 at the Ed Rice Community Center, 2907 N. Watkins. Doors open at 5 p.m. for customers who would like to speak to a Customer
A utility contractor may conduct a gas leak survey in your neighborhood or work area. The contractor with Heath Consultants will wear a MLGW safety vest and MLGW ID badge. This survey is over the full length of the gas service from the street to the gas meter. If a worker cannot get to a cust
Memphis Light, Gas and Water’s 117 electric repair crews, supported by 24 troubleshooters, 101 tree cutting crews, 48 damage assessment crews and hundreds of engineers, logisticians, system operators and other support personnel have restored power to 121,400 customers affected by the supercel
(July 4, 2023, 10 a.m.) – Memphis Light, Gas and Water crews have restored nearly all outages caused by a series of storms that hit the area on June 25 and July 2nd. MLGW expects to restore power to all customers impacted by the storms by the end of the day. At this time there are less tha
(July 3, 2023, 11:30 a.m.) – Memphis Light, Gas and Water crews are working hard behind back-to-back storms. After restoring 121,400 customers, with 600 customers left to go before full restoration from June 25, another round of storms impacted 16,000 customers Sunday afternoon and overnight
(July 2, 2023, 10:30 a.m.) – Memphis Light, Gas and Water crews are continuing restoration efforts this weekend. Outages caused by the June 25th storms are still affecting approximately 1,500 customers and 120,500 have been restored. (See storm progress video here: https://youtu.be/QBn245-p29
(July 1, 2023, 10:30 a.m.) – MLGW crews worked through the night and will continue through the weekend. MLGW is finding several underground faults that require repair before full restoration can be made to all customers who can take power. Underground faults are tricky to locate and take mo
(June 30, 2023, 5 p.m.) – MLGW is approaching 98% restoration to customers impacted by Sunday’s storms and will continue working through the weekend until all customers who can take power are restored. Safety remains a top priority as crews work around the clock in triple-digit temperat
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. The special strategy and planning session with the Board of Commissioners and senior leadership was scheduled for Wednesday, July 5, has been cancelled. The Board of Commis
(June 30, 2023, 10:30 a.m.) – MLGW work continues, though progress is slow going due to the nature of the outages left and the extreme heat. Contract crews are being added every day and we will work until all customers are restored. Safety remains a top priority. Remaining work is focused
(June 29, 2023, 10 a.m.) – MLGW has safely restored power to 100,000 of the 120,000+ customers who lost power after Sunday night’s storms, the sixth worst storm in our history. The extensive damage has required replacement of more than 350 damaged or broken poles across the service terr
Today I was glad to report that our water system has returned to a normal operating status and normal system pressures, and I was able to lift the precautionary boil water order at 11:25 AM this morning. Additionally, we added more crews to our workforce and now have more than 100 crews, both MLGW
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
(June 28, 2023, 11:30 a.m.) – Effective 11:25 a.m. today, the precautionary boil water advisory is lifted for MLGW water customers located in North Shelby County. There are no restrictions on the normal use of drinking water supplied to all MLGW customers. This action has been taken in consul
(June 28, 2023, 10:30 a.m.) – MLGW and contract crews have safely restored power to 90,000 of the 120,000+ customers who lost power after Sunday night’s storms. The National Weather Service reports the heat and humidity will start to build today and become dangerous Thursday and Friday
Our restoration efforts have continued through the day and will continue until we have every customer restored.  We increased the number of repair crews to 90 today, and will be adding 10 more tomorrow, and others as we can get them.   They are joined by 79 tree trimming crews who ar
(June 27, 2023, 5 p.m.) – MLGW and contract crews have safely restored power to 74,000 of the 120,000+ customers who lost power after Sunday night’s storms. It is the sixth worst storm in MLGW history. For perspective, Hurricane Elvis holds the number one spot and Hurricane Katrina is s
(June 27, 2023, 10 a.m.) – MLGW and contract crews have made good progress safely restoring power to 67,000 of the 120,000+ customers who lost power after Sunday night’s storms. Because of the extensive damage, restoration for 55,000 remaining customers is expected to last multiple days
(June 26, 2023, 6 p.m.) – MLGW and contract crews have been hard at work safely restoring power to over 40,000 customers after last night’s supercell thunderstorms took out power to nearly 120,000 customers. Because of the extensive damage, restoration is expected to last multiple days.
Last evening, our community suffered extensive damage from 75 mph winds that were caused by quickly moving super cell thunderstorms.  These storms wreaked havoc across our area, causing more than 700,000 customers to lose power - 122,000 in the MLGW service area.   The damage and out
(June 26, 2023 – 2 p.m.) Due to power outages from the recent storm, Memphis Light, Gas, and Water is experiencing low water pressure issues in a small portion of the service area located in North Shelby County. There are no reports of any impact on water quality, but per regulation, any time
Restoration efforts to span multiple days (June 26, 2023, 10 a.m.) – More than 700,000 customers in Arkansas, Tennessee, Kentucky and Georgia were impacted by the “Super Cell” thunderstorms on Sunday. A little more than 27% of Shelby County customers, 30% of Hardeman County cus
(June 25, 2023 – 11:30 p.m.) Damaging winds with gusts up to 75 mph has affected more than 120,000 customers in Memphis and impacted MLGW’s water distribution system. As a result, Arlington, Cordova and some areas of Northeast Shelby County are experiencing low water pressure. To con
(June 25, 2023, 8 p.m.) – Severe storms, with wind gusts of up to 75 mph, moved through the area causing outages that affected nearly 120,000 customers. MLGW crews will begin damage assessment and identifying immediate actions to restore as many customers as quickly as possible. In addition
Memphis Light, Gas and Water crews will start construction on a gas main on the east side of North Germantown Parkway (near Chimney Rock Boulevard). This may temporarily impact the flow of north bound traffic. We expect to begin construction Monday, June 26 at 6 a.m. and complete construction on
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water is hosting a webinar for small business owners Thursday, June 22. Power Pivot: Attracting and Retaining Employees in the New Normal starts at 4 p.m. on Zoom: https://mlgw.zoom.us/j/85906866065. Today’s job market is competitive. Business leaders must be innovat
Memphis Light, Gas and Water crews and 21 additional utility contract crews have restored power to all MLGW customers affected by Sunday’s storms. The severe weather system that struck Texas and Oklahoma Sunday morning also hit the Mid-South. Winds up to 65 mph and thundershowers caused wi
(June 20, 2023 – 7:30 p.m.) – MLGW crews and 21 additional utility contract crews have worked to restore 99% or 47,5000 customers impacted by storms Sunday. Work will continue through the night to restore the remaining 500 customers off from the original storm. Ou
(June 20, 2023) – Our dedicated team worked overnight, fixing a single major outage, and resolving 130 additional outages. Currently, 3,300 customers remain without power across 260 outages. We remain optimistic about substantial restoration by this evening, aiming to restore an average of 12
(June 19, 2023, 9 p.m.) – Memphis Light, Gas and Water crews and contract crews are addressing smaller, more complex and time-consuming outages. There are 36 total repair crews and 27 troubleshooting crews. They are joined by more than 20 engineers who are doing damage assessment. Restorat
(June 19, 2023, 11 a.m.) – Memphis Light, Gas and Water crews continue to make progress restoring power. Twelve outside contract crews will supplement our efforts today. Overnight storms impacted an additional 4,200 customers bringing the total impacted Sunday to 48,000. As of 9 a.m. Monda
(June 18, 2023, 6 p.m.) – Memphis Light, Gas and Water crews are making progress restoring power. As of 5:30 p.m., Sunday there are about 15,000 customers without power and 29,000 have been restored. The majority of customers should have power by Tuesday evening unless severe weather returns
(June 18, 2023, 10:30 a.m.) – Memphis Light, Gas and Water crews are hard at work restoring power to utility customers affected by early morning weather-related outages. Currently, there are about 27,000 customers without electricity. That is down from 44,671 total impacted. Severe stor
Memphis Light, Gas and Water invites small business owners to join and participate in the Power Pivot webinar “Attracting and Retaining Employees in the New Normal” on Thursday, June 22 at 4 p.m. on Zoom: https://mlgw.zoom.us/j/85906866065. Business owners struggling to hire staff ar
Memphis Light, Gas and Water is hosting an Engineering & Information Technology/ Information Services Job Fair on Saturday, June 24 from 10 a.m. – 2 p.m. at the MLGW Training Center, 4949 Raleigh-Lagrange Road. This job fair is ONLY for Engineering and Information Technology/ Informati
Memphis Light, Gas and Water’s Supplier Diversity department is hosting a Procurement Fair on Friday, June 16 from 9 a.m. to 2 p.m. at the MLGW Training Center, 4949 Raleigh-Lagrange Road. The Procurement Fair is free and food trucks will be onsite. This year’s theme, “Chang
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water offices will be closed on Monday, May 29 in observance of Memorial Day. Normal business operations will resume Tuesday, May 30. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an outa
Memphis Light, Gas and Water is hosting a Mobile Food Pantry at St. Augustine Catholic Church, 1169 Kerr Ave, on Thursday, June 8. The food will be distributed starting at 10 a.m. until supplies are gone. The food is donated in partnership with the Mid-South Food Bank. Requirements All
Memphis Light, Gas and Water and Memphis City Councilwoman Jana Swearengen-Washington, invite utility customers and constituents to Power Hour Community Meeting Thursday, May 25 at the Glenview Community Center, 1141 S. Barksdale. Doors open at 5 p.m. so customers can meet with a Service Advisor fo
Memphis Light, Gas and Water, in conjunction with local and state organizations, will host two workshops next week at the Shelby Farms Park FedEx Event Center, 415 Great View Drive East. A Community Forum about EV Charging Wednesday, May 24, from 4 – 7 p.m. MLGW, Drive Electric TN, Tenness
Memphis Light, Gas and Water recently completed its annual Comparative Rates Survey comparing Memphis’ combined electric, gas, and water utility rates with other cities around the United States. MLGW’s combined rates continue to be among the lowest in the country. For several years,
Memphis Light, Gas and Water is excited to announce the online release of the 2022 Water Quality Report. It is available in English and Spanish at mlgw.com/waterquality. Customers can also request a printed copy of the Water Quality Report by calling 901-320-3950 or emailing corpcomm@mlgw.org. A
To better serve our customers and protect them from being billed for 35 or more days of service, it is sometimes necessary for MLGW to read meters on Saturdays. On Saturday, April 29, we are reading cycle 19. Meters are typically read once per month on a weekday; occasionally the utility read
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The meeting
Memphis Light, Gas and Water Division will host several community workshops to better prepare customers for weather-related emergencies. These Safety in Preparedness Program (SiPP) workshops will provide the tools necessary to create severe weather emergency plans. Attendees of the free SiPP wor
A line of thunderstorms with powerful winds moved through Memphis and Shelby County Saturday night, knocking out power to more than 24,000 Memphis Light, Gas and Water customers. There are over 10,000 customers currently without power. MLGW crews, contract crews, and 35 tree trimming crews ar
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water is hosting a Mobile Food Pantry at Macedonia MB Church Boxtown, 1814 Fields Road on Tuesday, April 18. The food will be distributed starting at 10 a.m. until supplies are gone. The food is donated in partnership with the Mid-South Food Bank to help up to 500 househol
Stay safe and keep your family safe this spring. April is National Safe Digging Month, a time when many homeowners, residents, contractors and excavators dig, excavate, build, landscape and garden. If there are plans to dig or excavate on your property, whether it’s for fence posts, trees, ga
Memphis Light, Gas and Water Division is preparing for severe weather. The National Weather Service is forecasting more damaging winds and thunderstorms this evening. Impacts to the MLGW service area may include power outages, tree damage and travel difficulties.    Crews are assessin
(April 2, 2023 – 7 p.m.) Following Friday night’s storms, a total of 40,000 unique customers were affected by power outages. The peak number out any one time was 36,613. We have restored power to more than 35,000 customers, and about 4,800 remain without power. Ninety-eight percent rest
(April 2, 2023 – 10:30 a.m.) Following Friday night’s storms, a total of 40,000 unique customers were affected by power outages. The peak number out any one time was 36,613. We have restored power to more than 32,000 customers, and about 8,000 remain without power. Ninety-eight percent
(April 1, 2023 – 6 p.m.) Following last night’s storms, a total of 40,000 unique customers have been affected by power outages. The peak number out any one time was 36,613. We have restored power to more than 30,000 customers and 9,622 remain without power.  The biggest concentr
Damaging winds moved through Memphis and Shelby County, knocking out power to more than 34,000 Memphis Light, Gas and Water customers.  MLGW is currently working to assess damages and restore power. A transmission tower and lines were severely damaged in the Airport area. In addition, there
Memphis Light, Gas and Water Division is preparing for severe weather as the National Weather Service is forecasting damaging winds and tornados in the Mid-South this evening. Impacts to the MLGW service area may include power outages, tree damage, and travel difficulties. MLGW crews and additio
Memphis Light, Gas and Water offices will be closed on Tuesday, April 4 in observance of Dr. Martin Luther King Jr. Memorial Day. Normal business operations will resume Wednesday, April 5. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements an
Memphis Light, Gas and Water offices will be closed on Friday, April 7 in observance of Good Friday. Normal business operations will resume Monday, April 10. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an out
Memphis Light, Gas and Water invites local business owners to give their feedback about working with the utility at one-of-two virtual public hearings scheduled for Wednesday, April 5 at 5:30 p.m. and Thursday, April 6 at noon. Public policy consultants Griffin & Strong, P.C. are conducting the
Memphis Light, Gas and Water invites customers to a Power Hour Community Meeting Wednesday, March 29, from 6 – 7 p.m. at the Benjamin L. Hooks Central Library, 3030 Poplar Avenue. MLGW Service Advisors are available to answer My Account and billing questions at 5 p.m. Power Hour Community
Memphis Light, Gas and Water invites customers to a Power Hour Community Meeting Wednesday, March 29, from 6 – 7 p.m. at the Benjamin L. Hooks Central Library, 3030 Poplar Avenue. Power Hour Community Meetings allow MLGW customers and utility leadership to speak face-to-face, answer questi
Monday, March 20 What: Phase A1 of the $42 million LED streetlight conversion project is underway. This is an opportunity to see the lights installed in this area and learn about the deployment plan and timeline. Nearly 77,000 streetlights in Memphis will be converted to LED by the end of the ye
Memphis Light, Gas and Water and other natural gas utilities will observe national Natural Gas Utility Workers’ Day this week on Saturday, March 18. It’s a day when communities such as Memphis and Shelby County offer recognition and gratitude to employees who work to provide natural gas
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The April 5
What: Phase A1 of the $42 million LED streetlight conversion project is underway. This is an opportunity to see the lights installed in this area and learn about the deployment plan and timeline. Nearly 77,000 streetlights in Memphis will be converted to LED by the end of the year. Workers are repl
Memphis Light, Gas and Water Division announced the winners of the 2022 “Disaster Preparedness” Poster Art Contest. The contest goal was for students to design the newest MLGW Power League Superhero, “Crisis Crusher.” The Superhero’s mission is to encourage students
MLGW is partnering with an experienced drone operator, PrecisionHawk, to inspect electrical utility equipment. PrecisionHawk will fly drones to inspect infrastructure in the Orange Mound and Sherwood Forest neighborhoods. The month-long program starts Monday, March 13, and is part of an initiati
(March 3, 2023--1:30 p.m.) Heavy rain and powerful winds moved through Memphis and Shelby County Friday morning, knocking out power to more than 34,000 Memphis Light, Gas and Water customers. As of 1:30 p.m., more than 17, 000 customers have been restored. There are 23 repair and 33 tree trimmin
Members of the MLGW Board of Commissioners will tour selected MLGW facilities on Friday, March 10 from 11 a.m. – 4 p.m. The purpose of the tour is to acquaint commissioners with MLGW assets and operations. The tour will depart from the MLGW Administration Building. No formal meeting will b
Memphis Light, Gas and Water, AT&T and Comcast, in partnership with Southwest Tennessee Community College, are hosting an open house to announce the M.A.C. Workforce Initiative Tuesday, February 28 at 6 p.m. at Southwest’s Macon Cove Campus, 5983 Macon Cove, in the Farris Building Auditor
Next meeting is Wednesday, March 15 at 8:30 a.m. Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are usually held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at t
Memphis Light, Gas and Water will host a LIVE Power Pivot webinar for small businesses this Thursday, February 23, at 3 p.m. on Zoom: https://mlgw.zoom.us/j/82645815200. Attendees will learn how to create a solid business continuity plan and get expert advice from three guest panelists: Andre
Congratulations to MLGW President and CEO Doug McGowen. The Memphis Business Journal named President McGowen one of its 2023 “Power 100.” As a member of the US Navy, President McGowen served as the Commanding Officer of a strike fighter squadron in combat operations in Iraq and Afgha
Memphis Light, Gas and Water Division will no longer delay the billing of accounts in exception status. Instead, bills will be sent reflecting an estimated usage for a service where the meter has failed to report any usage at all. The change was prompted by a rise in delayed bills waiting to b
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Beginning Tuesday, February 14, Memphis Light, Gas and Water crews will work from 10 p.m. to 6 a.m. excavating and installing duct line at the intersection of Elvis Presley Boulevard and Craft Road. Crews will work overnight to help minimize traffic disruptions and to help ensure their safety wh
Memphis Light, Gas and Water Community Offices are closed Thursday, February 2. Normal hours will resume as weather permits. MLGW’s Call Center will remain open from 8 a.m. until 7 p.m. Customers can report outages, get updates on restoration efforts, and make payments by using MLGW My A
MLGW crews are prepared to respond to the third and final round of freezing rain and ice that is forecast to arrive by 6 p.m. and last through Thursday at noon.  Crews are continuing to respond to outages caused by the effects of the first and second rounds of icing. Outages are dynam
The MLGW Board of Commissioners tour of selected MLGW facilities scheduled for Thursday, February 2 has been postponed due to inclement weather. A new date will be communicated when available. The purpose of the tour is to acquaint commissioners with MLGW assets and operations. When rescheduled,
Memphis Light, Gas and Water Community Offices are closed today, Wednesday, February 1. Normal hours will resume tomorrow as weather permits. MLGW’s Call Center will remain open from 8 a.m. until 7 p.m. Customers can report outages, get updates on restoration efforts, and make payments
Memphis Light, Gas and Water Community Offices closed at 3 p.m. on Tuesday, January 31. Normal hours will resume tomorrow as weather permits. MLGW’s Call Center will remain open until 7 p.m. Customers can report outages and get updates on restoration efforts by using MLGW My Account.
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are usually held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. Due
(January 31, 2023 – 1 p.m.) (CORRECTED) Freezing rain and sleet moved through Memphis and Shelby County yesterday evening, knocking out power to more than 5,000 Memphis Light, Gas and Water customers. MLGW is currently working to restore several thousand outages as a result of last night
Memphis Light, Gas and Water Division is preparing for severe weather as the National Weather Service is forecasting freezing rain and sleet in the Mid-South beginning tonight and lasting through Wednesday, February 1. Impacts to the MLGW service area may include power outages, tree damage, and tra
Work scheduled to last four weeks Memphis Light, Gas and Water crews will relocate the water main on Mysen Circle starting Wednesday, February 1. Mysen Circle will be closed between Ericson Road and Mysen Cove from 7 a.m. to 5:30 p.m. daily, Monday through Friday until March 1.   MLG
Memphis Light, Gas and Water Community Offices will close at 5 p.m. on Friday, January 27. Normal hours will resume Monday, January 30. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements, and to check the status of an outage. Customers can al
MLGW launches job portal
January 25, 2023
Memphis Light, Gas and Water launched an updated job portal this week. MLGW Careers is easier to navigate with a new, clean look. Visit mlgw.com and click on “MLGW Job Opportunities” to search and apply for careers with the largest three-service public power utility in the country &nbs
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
MLGW Board tour facilities
January 23, 2023
Members of the MLGW Board of Commissioners will tour selected MLGW facilities on Thursday, February 2 from 11 a.m. – 4 p.m. The purpose of the tour is to acquaint commissioners with MLGW assets and operations. The tour will depart from the MLGW Administration Building. No formal meeting wi
Memphis Light, Gas and Water offices will be closed on Monday, January 16 in observance of Dr. Martin Luther King Jr. Day. Normal business operations will resume Tuesday, January 17. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to c
Homeowners with qualified incomes who need weatherization and energy-efficiency repairs should apply for the MLGW Share the Pennies Home Weatherization Program. The work includes attic insulation, window replacement, air sealing and other energy-saving repairs. Homeowners can apply online at MIFA.o
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
(January 3, 2023) Memphis Light, Gas and Water will partner with Leadership Memphis and First Baptist Church-Broad for its annual Martin Luther King Day of Service on Friday, January 13, 2023. Volunteers will work in small groups, delivering free small energy kits in the Binghampton community fr