News Releases for: 2018
MLGW Board Meeting
December 28, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Utility scammers targeting small business owners
December 17, 2018
Memphis Light, Gas and Water Division has received a report of a scam call to a company (a restaurant) regarding a past due payment and the need to make a payment at Dollar Tree (or Family Dollar) to prevent disconnection.
While MLGW mails cut-off notices to customers and uses auto-dialers alert
MLGW Board Meeting
December 14, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW will read meters on Saturday December, 15
December 14, 2018
To better serve our customers and protect them from being billed for 35 days or more of service, we will read meters on Saturday December 15, 2018.
Meters are typically read once per month during the week day. However, MLGW occasionally reads meters on Saturdays. We will be reading meters for Cy
MLGW’s Holiday Bill Break begins December 15
December 12, 2018
MLGW's Holiday Bill Break, now in its eighth consecutive year, ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less (except in cases of diversion, safety hazards or default on special payment plans).
MLGW's Win
MLGW Customers May Notice Sulfuric Odor
December 12, 2018
Scheduled maintenance involves odorant called mercaptan
MLGW will be performing maintenance at its Seward Gate Station, 1303 Seward Road, Wednesday, Dec. 12. Work is scheduled to begin at 9 a.m. and is expected to last five hours.
MLGW customers in the area may smell mercaptan during sc
MLGW Board Meeting
December 3, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Rusty Water Info
November 18, 2018
Early Sunday morning, MLGW had an equipment issue at our Mallory Pumping Station which resulted in some of our customers experiencing water quality issues. This has caused some reddish/brownish water in our water distribution system. We have isolated the issue. Customers who are experiencing
MLGW online billing changes start Sunday, Nov. 18
November 16, 2018
About 73,000 customers who pay their utility bills online utilizing a checking or savings account will be affected by a new change in MLGW’s billing system. The change starts Sunday, Nov. 18.
Customers making a one-time payment must select if their funds are being processed from eith
MLGW Board Meeting
November 15, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW Exceeds Goals for Liquefied Natural Gas Sales
November 14, 2018
MLGW surpassed its goal of $5 million in liquefied natural gas sales revenue this year. As of November 1, LNG sales reached $5.5 million with year-end projections on pace to hit $6 million. On average, MLGW sells about 900,000 gallons of LNG per month.
“This helps keep our utility rates lo
As winter approaches, MLGW wants to ensure uninterrupted service to its senior (60+) and disabled customers.
The Winter Moratorium program has been in place for over two decades and prevents cutoffs for registered customers during the months of December, January and February.
Part
MLGW Board Meeting
November 5, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW street repair project date extended until the end of next week
November 2, 2018
Memphis Light, Gas and Water crews are continuing water main leak repairs and are working as quickly and safely as possible to get the road back open between Raines Road and 3961 Pilot Drive (near Swift Transportation).
If the weather allows, repairs are anticipated to be completed by the
A Memphis Light, Gas and Water crew will close all eastbound lanes of traffic at 3923 Macon Road from Maria Street to Graham Street for major repairs from a split water main leak.
The area will be closed for an estimated 10 hours or until the repair work is finished. Motorists are
A Memphis Light, Gas and Water crew will close the area between Raines Road and 3961 Pilot Drive, (near Swift Transportation) to make extensive street repairs from a water main leak.
The area will be closed until Monday morning, November 5. Motorists are advised to use an alternate
MLGW to perform maintenance involving mercaptan
October 29, 2018
Public may smell a sulfuric odor at some point today
MLGW crews will be performing maintenance on a gas main in the area of Navy Rd. and Raleigh Millington Rd. This planned work will require some natural gas to be vented into the atmosphere to purge the line. This routine work
MLGW is once again hosting its Annual “A-Blazing Race” on Friday, October 19, 2018 at the University of Memphis Herff College of Engineering located at the corner of Zach Curlin Street and Norriswood Avenue. The A-Blazing Race promotes MLGW’s interest in solar energy and engages y
MLGW underground electrical project will last through June 2019
October 15, 2018
Memphis Light Gas and Water has begun an underground Electrical Retrofit project that will affect some streets and cause occasional power outages in certain areas. The work will affect residents at three locations: Blacksmith Drive, Circle Road and Braden Drive which are located in the Northaven ar
MLGW Board Meeting Schedule/Agenda - Oct. 17
October 15, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati