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MLGW News Release
MLGW offers uninterrupted service to Seniors 60+  and disabled customers
November 6, 2018

As winter approaches, MLGW wants to ensure uninterrupted service to its senior (60+) and disabled customers. 

The Winter Moratorium program has been in place for over two decades and prevents cutoffs for registered customers during the months of December, January and February. 

Participants are still responsible for paying their utility bills during this time, but in the event that the bill exceeds the customers' means, the customer will not be disconnected. If there is a balance left at the end of the February billing cycle, registered customers can qualify for a short term payment plan. 

There are no income restrictions for the Winter Moratorium program. However, applicants cannot have an outstanding balance of $199 or more on their utility bill on November 30 when the program begins over. 

The deadline for application is November 15. Applications are also available at the Aging Commission, Meritan, MIFA, MLGW Community Offices, or by calling 544-MLGW. You can also download the Winter Moratorium for Seniors application at

All meetings will be held at the Memphis Light, Gas and Water Administration Building at 220 S. Main Street


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