Memphis Light, Gas, and Water is proud to announce the reopening of its Whitehaven Community Office, located at 1111 East Shelby Drive, after renovations to improve customer experience at the branch. The updated facility is now open to serve customers in a space that enhances comfort, efficiency and accessibility.

“This renovation reflects our commitment to putting people first,” said Timothy Davis, MLGW Chief Customer Officer. “We are modernizing how we serve our customers—creating spaces and services that are faster, more convenient and respectful of their time. The Whitehaven office is another step toward delivering a more predictable, positive experience for every family and business we serve.”

To schedule an appointment with a credit counselor or reduce waiting time, go to mlgw.com/QLESS.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.