MLGW Text Alerts Program
Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging.
Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.
► Instructions
NOTE: Customer balances in MLGW Text Alerts may not reflect recent payments or adjustments to your account.
Please note the following requirements for participation in MLGW's Text Alerts Program.
- Customer will be responsible for paying any fees charged by their carrier for text messages.
- Do not depend on the Text Alert as your primary means for notification. Failure to receive a Text Alert will not relieve you of your obligation to pay your MLGW bill in a timely manner.
- We respect your privacy. All information will only be used in the manner herein described. Memphis Light, Gas and Water will not sell a user's personal information to third parties for any purpose. Memphis Light, Gas and Water may aggregate information on our entire customer base for analysis purposes, but a user's individual personal information will never be sold or provided to any party.
Or text keyword Join to MLGW4U (654948) for alerts and notifications.
When you sign up, you will receive the latest information about your services and MLGW programs.
Send a text to MLGW4U (654948) to receive alerts to your mobile device.
Message frequency depends on the user. Text STOP to cancel or HELP for assistance.
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