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MLGW News Release
MLGW Community Offices Closed due to Inclement Weather
February 15, 2021

In light of the worsening weather conditions, Memphis Light, Gas and Water has closed its Community Offices. Customers are encouraged to call 544-6549, use webchat or My Account in the meantime. For a list of authorized Pay Agents and other ways to pay, visit:

Important MLGW contact information for customers:

• Electric Outage Reporting: 544-6500

• Gas & Water Outage Reporting and other Emergencies: 528-4465

• Customer Care Center: 544-6549

• Online Outage Center:

MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.

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