In light of the worsening weather conditions, Memphis Light, Gas and Water has closed its Community Offices. Customers are encouraged to call 544-6549, use webchat or My Account in the meantime. For a list of authorized Pay Agents and other ways to pay, visit: mlgw.com.

Important MLGW contact information for customers:

• Electric Outage Reporting: 544-6500

• Gas & Water Outage Reporting and other Emergencies: 528-4465

• Customer Care Center: 544-6549

• Online Outage Center: mlgw.com/home/outagecenter

MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.