UTILITY ASSISTANCE COMMUNITY RESOURCES
Shelby County Community Services Agency (CSA)Low-Income Home Energy Assistance Program
Through the Low-Income Home Energy Assistance Program (LIHEAP) eligible households can receive up to $1000 once per program year. To qualify for Regular Assistance, you must be a resident of Shelby County with income at or below 150% Federal Poverty Guidelines and an active utility account. If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. To qualify, ONE of the below must also apply to your household:
- At least one household member is 60 years of age or over or;
- At least one household member is 5 years of age or younger;
- At least one household member has a disability or;
- The household has experienced an uncontrollable circumstance
You can apply online at https://shelbycountycsa.org/services/energy-assistance if you have applied for assistance with CSA within the past 2 years and services are active and you do not have a disconnect notice
Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200.
- CSA Program Assistance Guide
- Homeless/Displacement Assistance Program
- Emergency Rental Assistance (ERA) Program
Households who are seeking help with their current utility bill can apply for assistance with their water charges/fees connected to their utility account.
The Society of St. Vincent de Paul offers utility assistance to residents of Memphis when funding is available. Contact the society at 722-4703 or 274-2137.
The Millington Crisis Center Ministry offers emergency utility assistance when funding is available. Contact them at 872-4357.
The Navy – Marine Corps Relief Society – NSA – Mid-South Base – Emergency Financial Assistance provides utility and other assistance for active duty and retired military personnel, their widows and spouses with power of attorney. (Services are also provided for: Army Emergency Relief, Air Force Aid Society and Coast Guard Mutual Assistance.) Call 874-7350 or visit nmcrs.org/ for information.
The Sickle Cell Foundation of Tennessee offers utility assistance (up to $100) for sickle cell patients. Note: funds are available for sickle cell patients, persons with the trait only are not eligible for assistance. Call 552-4267 for help.