News Releases
News Releases for: 2026
MLGW closed for Labor Day
September 2, 2026
Memphis Light, Gas and Water business offices will be closed Monday, September 7, in observance of Labor Day.
Customers can use My Account on MLGW’s secure website or mobile app to check balances, make payment arrangements and to check the status of an outage. Customers with at least four
MLGW Board of Commissioners Meeting September 16
September 2, 2026
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.
Millington Community Office Reopens
August 31, 2026
Memphis Light, Gas and Water is proud to announce the reopening of the Millington Community Office, 5141 Navy Road. The updated facility reopened on August 31, 2026 to serve customers in a space that enhances comfort, efficiency and accessibility.
The Millington Community Office is open from 8 a
Bow Echo Storm Restoration Complete
August 28, 2026
All customers who can accept power restored
The historic bow echo storm on August 22 was severe and deeply impactful to our residents, schools and businesses. MLGW is happy to report that all known customers impacted by the storm who can receive power have been restored.
We are aware of over
Bow Echo Storm Restoration Update
August 27, 2026
Over 133,000 customers restored - all hands on deck for full restoration
MLGW has all hands on deck to restore power to customers affected by a bow echo storm system that hit Memphis and Shelby County in the evening hours of Saturday, August 22, impacting more than 140,000 customers. MLGW and co
Bow Echo Storm Restoration Update
August 26, 2026
Nearly 127,000 customers restored - customers without power asked to check weatherhead
MLGW continues restoration today with a full staff of troubleshooters, line crews and tree trimming crews. They will work around the clock to restore power to customers affected by a bow echo storm system that
Bow Echo Storm Restoration Update
August 25, 2026
Nearly 115,000 customers restored - customers without power asked to check weatherhead
MLGW has a full staft of troubleshooters, line crews and tree trimming crews working around the clock to restore power to customers affected by a bow echo storm system that hit Memphis and Shelby County in the
Bow Echo Storm Restoration Update
August 24, 2026
Nearly 100,000 customers restored – smaller, more complex outage will take more time to repair
MLGW has 32 troubleshooters, 97 (22 MLGW, 75 Contract) line crews, and 83 tree trimming crews working to restore power to customers affected by a bow echo storm system that hit Memphis and Shelby
Bow Echo Storm Restoration Update
August 23, 2026
Multi-day restoration in progress – 40,000 customers restored
Without much warning, a bow echo storm system impacted Memphis and Shelby County in the evening hours of Saturday, August 22, bringing straight-line winds of more than 70 mph. These winds wreaked havoc on the electric syst
MLGW Board of Commissioners Meeting September 2
August 21, 2026
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.
Traffic Alert: Democrat Road and Portia Street
August 21, 2026
Eastbound lane closure to continue Monday, August 24
Memphis Light, Gas and Water gas crews will continue work at the intersection of Democrat Road and Portia Street on Monday, August 24.
The eastbound right-turn lane at the intersection will remain closed while crews complete the work. Traff
Traffic Alert: Democrat Road and Portia Street
August 20, 2026
Lane closure Friday, August 21
Memphis Light, Gas and Water gas crews will temporarily close the eastbound right-turn lane at the intersection of Democrat Road and Portia Street on Friday, August 21, for routine maintenance.
The lane will be closed from 7 a.m. to 3:30 p.m. while crews complet
MLGW Response: A Fuller Picture of Utility Affordability, Assistance and Customer Protection
August 19, 2026
Memphis Light, Gas and Water understands the serious impact that a utility disconnection can have on a household. Keeping customers connected whenever possible is not simply a policy objective—it is central to our mission as a public utility serving the Memphis and Shelby County community.
MLGW Offers Free Pilot Light Safety Inspections in September
August 18, 2026
A $68 charge goes into effect after October 1
Memphis Light, Gas and Water Division offers free pilot light safety inspections for residential customers September 2-30. Customers can schedule appointments now.
Pilot light safety inspections are always free for customers who are 60 or older an
Traffic Alert: South Perkins Road
August 14, 2026
Lane closure begins Saturday, August 15
MLGW gas crews will close the outside northbound lane of S. Perkins Road between Poplar Avenue and Shady Grove Road beginning Saturday, August 15. The closure is necessary for gas infrastructure improvements in the Evergreen subdivision.
The inside nort
MLGW Celebrates National Call 811 Day
August 11, 2026
Memphis Light, Gas and Water Division is honored to mark National 811 Day, observed each year on August 11 (8/11). Call 811 Day reminds everyone to always call 811 before you or your contractor starts any digging or construction projects to prevent damage to underground utilities such as gas, elect
MLGW will conclude LIHEAP processing on August 14
Memphis Light, Gas and Water's Downtown Community Office, 245 S. Main St., will resume normal customer service operations on Monday, August 17, following the conclusion of its temporary role as a processing site for Low-Income Home Energy Ass
MLGW Schedule of Charges Updated
August 6, 2026
Memphis Light, Gas & Water (MLGW) has updated its Schedule of Charges to ensure pricing accurately reflects current operational costs and industry standards. This update modernizes fees associated with customer-requested services and utility work performed by MLGW.
The last approved rate adj
MLGW Board of Commissioners Meeting August 19
August 5, 2026
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.
South Community Office Closed for Maintenance
July 31, 2026
Normal hours to resume Monday, August 3
Memphis, Light, Gas and Water’s South Community Office (2935 Lamar) closed early today, Friday, July 31, for maintenance. The office will reopen Monday, August 3. Please visit our Whitehaven Community Office (1111 E. Shelby Dr.), use My Account or ca
Memphis, TN 38103