News Releases
MLGW to Perform Maintenance Involving Mercaptan   June 21, 2018
Public may smell a sulfuric odor in the air MLGW will be performing routine maintenance at two locations  today involving mercaptan: Ridgeway, just north of Bill Morris Pkwy that began around 8 a.m.; and Outland Rd, just north of E. Raines beginning around 10 a.m. Both projects could last u...
Low Utility Rates and Exceptional Value Continue in Memphis   June 18, 2018
Memphis continues its commitment to low rates and great value. This is the sixth year Memphis Light, Gas and Water has earned the top spot for having the lowest combined typical winter residential bill among selected cities across the country. Last year, a typical winter residential bill was $25...
MLGW Board Meeting Schedule/Agenda - Thurs., June 21   June 18, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administra...
MLGW to Temporarily Close Ayers for Water Installation Project   June 18, 2018
Memphis Light, Gas and Water will temporarily shut down Ayers from Poplar to Mosby one night each week for a water service installation project. The work is scheduled to begin June 18–23, from 11:00 p.m. to 7:00 a.m.  Barricades will be set up along the corridor of Ayers between Popla...
Share the Pennies Application Intake Opens June 19    June 12, 2018
Online-only applications accepted for weatherization program  Homeowners who need attic insulation, broken window replacements, HVAC, water heater and other repairs to make their homes more energy efficient, are encouraged to apply for MLGW and MIFA’s Share the Pennies Home Weatheriza...
Memphis residential utility bills rank the lowest in cost for the sixth straight year   June 8, 2018
Since 2013, Memphis has earned the top spot for having the lowest combined typical winter residential bill among selected cities across the country. The largest three-service municipal utility system in the nation, MLGW delivers electricity, natural gas and water throughout Memphis and Shelby Co...
MLGW to Perform Maintenance Involving Mercaptan   June 7, 2018
Public may smell a sulfuric odor in the air MLGW will be performing routine maintenance involving mercaptan at a few natural gas facilities today, June 7, around 11 a.m.  The planned work areas are west of Airways Blvd, north of the TN/MS state line, east of Weaver Rd just south of Holme...
MLGW Board Meeting Schedule/Agenda - Wed., June 6   May 30, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
MLGW to Perform Repair Work on Several Streets for Various Projects   May 29, 2018
Memphis Light Gas and Water will be working in three areas across the city for construction projects that will begin Tuesday, May 29, through the end of August 2018. The first area will be Allenby Road from Farmington Road to Westfair Circle. The second project will be Georgia Avenue and Hernand...
MLGW to Perform Gas Construction Involving Mercaptan between Shady Grove and Quince Road   May 23, 2018
MLGW will be working on a gas main replacement job beginning at 6:30 am on Thursday, May 24, 2018.  The work will take place in a general area just west of I-240 between the boundaries of Shady Grove and Quince. This planned replacement work will require some natural gas to be vented into t...
MLGW to Perform Maintenance Involving Mercaptan   May 21, 2018
Public may smell a sulfuric odor on Monday, 5/21/2018 This morning, MLGW will be replacing a gas main along the Poplar corridor, south of Park. This planned replacement work will last a few hours and requires some natural gas to be vented to the atmosphere to purge the line. This routine work wi...
Utility scammers targeting non-profit organizations and small business customers   May 17, 2018
Memphis Light, Gas and Water Division has received reports of scam calls targeting non-profit organizations and small businesses. The scammers are calling from 844-766- 8418 and threaten to disconnect services if payment isn’t made. While MLGW mails cut-off notices to customers and uses ...
MLGW to perform maintenance involving Mercaptan   May 15, 2018
  Public may smell a sulfuric odor this morning.   MLGW will be performing routine maintenance at its Outland Gas Gate station in the area south of Winchester, east of Lamar. This routine work is currently ongoing and will last until noon today. This controlled, temporary rele...
MLGW Board Meeting Schedule/Agenda - Wed., May 16   May 11, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
MLGW to close Intersection Overnight at Highland and Walnut Grove for Gas Main Work Monday, May 7, 2018   May 7, 2018
Memphis Light Gas and Water will close the intersection of Highland Street and Walnut Grove Road tonight May 7, from 10 p.m. until 6 a.m., Tuesday morning.  The closure is necessary to install a new gas main. Motorists are advised to use an alternate route.  MLGW is the largest thre...
MLGW donates air conditioners and hosts Senior Services Expo: 225 units for low-income seniors   May 7, 2018
Memphis Light, Gas and Water Division and Neighborhood Christian Center are teaming up once again to “Play It Cool.” The annual initiative provides window airconditioning units to qualified low-income seniors and disabled residents of Shelby County. Neighborhood Christian Center will ho...
MLGW repair work to take place in several areas across Memphis over the next few months    May 4, 2018
MLGW has several gas cast iron replacement projects planned for the summer months. MLGW’s Gas Construction and Maintenance area began work on Thomas Street (Highway 51) from Firestone to Plum Avenue for cast iron replacement this week. This project is expected to be completed by August. ...
MLGW 2017 Water Quality Report Available Online   May 3, 2018
The Memphis Light, Gas and Water Division 2017 Water Quality Report is available online on MLGW’s website. Customers can view the 2017 Water Quality Report online at mlgw.com/waterquality. Customers can also request a paper copy of the report by calling (901) 320-3950 or emailing corpcomm@...
MLGW to perform maintenance involving Mercaptan   May 2, 2018
Public may smell a sulfuric odor today MLGW is performing routine maintenance at its Germantown Gate station on the west side of Germantown Parkway just south of Rockcreek Parkway involving Mercaptan beginning around 9 a.m. and lasting until approximately 3 p.m.  Mercaptan is the same ch...
MLGW Truck Accident Temporarily Closes Hwy 51 at Fite Road while Clean Up Continues   April 30, 2018
MLGW is currently working to clear an accident that has all northbound traffic lanes blocked from Hwy 51 to Fite Road. The accident happened at approximately 10:30 a.m. when an MLGW dump truck filled with gravel flipped over on its side. There were no other vehicles involved and there are no inj...
MLGW Board Meeting Schedule/Agenda - Wed., May 2   April 27, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
MLGW to close westbound travel lanes at 3850 Poplar for repair work   April 25, 2018
Memphis Light, Gas and Water Division will close all westbound travel lanes between Galloway and Deloach at 3850 Poplar for the remainder of today, April 25. This closure is necessary to perform a water main repair. Motorists are encouraged to take an alternate route while work is continues. ...
Local Blacks in Energy Organization Awards Scholarships to Minority Students   April 19, 2018
Three minority high school students are set to receive funding for college from the Tennessee Chapter of the American Association of Blacks in Energy (AABE). The local chapter will award a total of $7,500 in scholarships at a reception dinner on Friday, April 20, 5 p.m. at Southwest Tennessee Commu...
MLGW to hold Gas Safety Awareness Day April 13 at Lowe’s Stores, part of National Safe Digging Month   April 12, 2018
Memphis Light, Gas and Water will team up with Lowe’s Home Improvement Stores in Memphis and Shelby County to promote natural gas safety awareness and “Call 811 Before You Dig” on Friday, April 13, from 9 a.m. to 3 p.m. The natural gas safety day is part of National Safe Digging...
MLGW Board Meeting Schedule/Agenda - Wed., April 18   April 12, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
Memphis Light, Gas and Water to Host 9th Annual Exceleron Users Conference   April 10, 2018
Exceleron Software has selected Memphis as the site of its 9th annual Exceleron Users Conference, April 29 through May 1. Memphis Light, Gas, and Water (MLGW), which relies on Exceleron’s MyUsage platform to offer prepay accounts, will be the host utility. Utility representatives, sponsors...
MLGW Observes 50 Seconds of Silence   April 2, 2018
Memphis Light, Gas and Water will observe 50 Seconds of Silence on Tuesday, April 3, to honor the life and legacy of Dr. Martin Luther King Jr. At 11:30 a.m., employees will gather at the Administration Building, 220 S. Main, on the Second Street entrance steps, for prayer led by Dr. James Netters,...
MLGW Board Meeting Schedule/Agenda - Thurs., April 5   March 29, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
TVA Invests $1 Million in MLGW’s Share the Pennies Home Weatherization Program   March 27, 2018
The Tennessee Valley Authority announced plans to invest in the new Share the Pennies Home Weatherization Program for low income residents in Memphis and Shelby County.  The program is sponsored by Memphis Light, Gas and Water and Metropolitan Inter-Faith Association (MIFA). TVA’s s...
2018 Austin Water National Survey Ranks MLGW among the Best in Rates and Charges   March 27, 2018
A recent national survey was conducted by Austin Water for bill and rate comparisons in selected U.S. Cities. MLGW ranked among the lowest in three categories; Residential –Combined, Commercial Class-Water and Commercial Class-Wastewater only. MLGW ranked first in the total monthly combi...
Swearing-In Ceremony for J.T. Young   March 19, 2018
Mayor Jim Strickland will conduct the official swearing-in of J.T. Young on Tuesday, March 20 at 11:30 a.m. in the Board Room of the MLGW Administration Building located at 220 S. Main. Young became President and CEO of Memphis Light, Gas and Water on Monday, March 19. The ceremony will be st...
MLGW welcomes new President and CEO J.T. Young   March 19, 2018
President and CEO J.T. Young joined MLGW in 2018 and is the 11th President to lead the utility. Young’s diverse utility experience includes customer service, marketing, sales, risk management, information technology, finance and supply chain management. Immediately prior to assuming hi...
MLGW Board Meeting Schedule/Agenda - Wed., March 21   March 16, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
MLGW Warns Customers of Potential Green Dot Scam   March 14, 2018
Memphis Light, Gas and Water is again warning customers about a scam involving utility payments. Customers have reported receiving calls from representatives claiming to be MLGW. The caller requests a payment from the customer and threatens to disconnect services. The caller ID shows MLGW’s C...
MLGW Board Meeting Schedule/Agenda - Wed., March 7   March 5, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
MLGW Board Meeting Schedule/Agenda - Wed., Feb. 21   February 19, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
Black History Forum Pushes the Conversation on Jobs in Energy and Automation   February 8, 2018
The Tennessee Chapter of the American Association of Blacks in Energy (AABE) will host an Energy Matters Black History forum entitled Preparing for Future Jobs in Energy and Automation on Friday, Feb. 9, 8:30 a.m. at Southwest Tennessee Community College’s Farris Auditorium, 5983 Macon Road. ...
MLGW Warns Commercial Customers about Scammer Calls   February 6, 2018
Memphis Light, Gas and Water Division is once again warning commercial customers about spoof calls from scammers who are claiming to be MLGW representatives. Scammers have spoofed the number for MLGW’s Commercial Resource Center, 901-528-4270, as well as the CRC’s voice greeting, a...
MLGW Board Meeting Schedule/Agenda - Wed., Feb. 7   January 31, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
MLGW Board Meeting Schedule/Agenda - Wed., Jan. 24   January 22, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
MLGW Phone Carrier Issues Resolved   January 17, 2018
MLGW phone carrier issues experienced on Tuesday evening have been resolved. Emergency lines are fully operational. Customers with emergencies can resume calling MLGW’s emergency line at 901-528-4465.  Emergencies are considered to be gas leaks, downed electrical lines, burst water pi...
TVA Issues Power Supply Alert   January 16, 2018
Tennessee Valley Authority has initiated its Electric Load Curtailment Plan (ELCP) Step 20 of the TVA/TVPPA Emergency Load Curtailment Program, starting at 3 p.m. today. Artic cold temperatures have moved into the service territory with temperatures reaching the teens and with wind chills below zer...
MLGW Phone Carrier Issues   January 16, 2018
MLGW is experiencing problems with its phone carrier. This problem has caused our emergency lines to be down. Until the issue is resolved, customers are to call 901-213-1365 for emergencies....
MLGW Prepared for Possible Snow, Icy Conditions   January 11, 2018
With the strong possibility of ice and sleet accumulation in the Memphis and Shelby County area starting early Friday morning, MLGW is taking precautions to ensure that utility services will remain as reliable as possible. In the event of outages, crews are on hand to respond as quickly and safely ...
Chief Financial Officer to Serve as MLGW Chief Utility Officer   January 11, 2018
MLGW President and CEO Jerry Collins Jr. will retire from MLGW on January 31, 2018. Collins has served as President and CEO since 2007. Effective February 1, 2018, Dana Jeanes, Vice President and Chief Financial Officer, will serve as the Chief Utility Officer until the new MLGW President and CE...
Home Weatherization Program Applications Open to Shelby County Homeowners   January 5, 2018
Online-only applications accepted for qualified residents starting Jan. 9  Homeowners who need attic insulation, broken window replacements, HVAC, water heater and other repairs to make their homes more energy efficient, are encouraged to apply for MIFA and MLGW’s Share the Pennies Ho...
The Power of Warmth   January 3, 2018
MLGW Donates Electric Space Heaters and Blankets & Hosts Senior Services Expo 100 Space Heaters, 100 Electric Blankets Available to Qualified Applicants MLGW is once again teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of S...
MLGW Board Meeting Schedule/Agenda - Wed., Jan. 3   January 3, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin...
Cold weather safety tips for your home   January 1, 2018
Water Pipes: Water pipes can burst anytime temperatures are below freezing. A burst water pipe or water heater is considered to be an emergency situation and could pose a danger of flooding the building. Customers should open cabinet doors and turn water to a slow drip to prevent pipes fro...
TVA requests voluntary curtailment of electricity   January 1, 2018
A Power Supply Alert is in effect for the Tennessee Valley Authority Service Territory. TVA has initiated its Electric Load Curtailment Plan (ELCP) Step 20 of the TVA/TVPPA Emergency Load Curtailment Program. This plan requires all customers in the TVA service territory to conserve their us...