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News Releases for: 2019
Green Dot scam alert
April 16, 2019
Memphis Light, Gas and Water Division has received reports of  scammers spoofing MLGW's number to call and demand customers buy a Green Dot card or have utility service disconnected.                        While MLGW mails cut-o
MLGW Closed Good Friday
April 15, 2019
Memphis Light, Gas and Water Division offices will be closed April 19 in observance of Good Friday. Normal business operations resume Monday, April 22.   MLGW is the largest three-service public power utility in the nation, serving more than 431,000 customers in Memphis and Shelby County.
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW released a Request for Proposal (RFP) for an Integrated Resource Plan (IRP) to accurately determine the most viable options should the utility elect to procure electricity from sources other than TVA. MLGW has extended invitations to qualified firms to assist in developing the IRP which will i
This April marks the 12th annual National Safe Digging Month, reminding residents to always call 811 before starting any digging project. National Safe Digging Month is formally recognized by the U.S. House of Representatives and Senate and has traditionally earned the support from nearly every sta
A portion of Pleasant Ridge Road east of the intersection of Austin Peay Highway (State Route 14) will remain closed temporarily to all traffic (24 hours a day) until April 15. MLGW crews are installing a new water main as part of the TDOT Austin Peay Highway widening project. Construction will tak
Memphis Light, Gas and Water is planning a series of public meetings which will be held around Memphis and Shelby County. The first “Power Hour” meeting will be hosted by Lindenwood Christian Church, 2400 Union Ave. on Tuesday, April 9 at 6 p.m.  Each Power Hour will address com
Public may smell a sulfuric odor this morning An MLGW gas inspector/contractor will be performing maintenance on a 12 inch landfill main in the area of Lamar north of Holmes Road. This planned work will require gas to be vented into the atmosphere to purge the gas main. This routine work will be
Memphis Light, Gas and Water Division offices will be closed Thursday, April 4 in observance of Dr. Martin Luther King Jr. Memorial Day. Normal business operations resume Friday, April 5.   MLGW is the largest three-service public power utility in the nation, serving more than 431,000 cust
Memphis Light, Gas and Water is scheduled to start construction on four cast iron replacement projects in Midtown and Downtown starting Monday, April 1.  Neighborhoods affected are: Peabody from Kimbrough Pl. to Belvedere Blvd.; McLemore Ave. from Florida St. to Texas St.; Walker Ave. from
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW and TVA are hosting six EnergySmart workshops to help customers understand and manage their energy usage, which will help lower their energy consumption. Light refreshments will be provided and attendees will receive an energy kit.  Tuesday, March 26 – 5:30 -7 p.m. Hickory Hil
Memphis Light, Gas and Water and other natural gas utilities will observe national Natural Gas Utility Workers’ Day on Monday, March 18. It’s a day when communities such as Memphis and Shelby County offer recognition and gratitude to employees who work to provide natural gas service saf
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Memphis Light, Gas and Water is wrapping up a gas main replacement project that began in 2018. This week, gas construction and maintenance crews are working at the intersection of N. Parkway and N. McLean. Work will affect the westbound lane of N. Parkway. This ends the final phase of the cast
A portion of Pleasant Ridge Road east of the intersection of Austin Peay Highway (State Route 14) will close temporarily to all traffic for up to four weeks (24 hours a day) from March 11 - April 5.   MLGW crews will install a new water main as part of the TDOT Austin Peay Highway widening
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
The Memphis City Council approved an increase in water rates Tuesday night. The increase takes effect March 2019 and will be in place through February next year. MLGW customers will see their water bills increase an average of 45 cents per month.  The measure will raise roughly $2.5 million
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Memphis Light, Gas and Water has received reports of two types of scam phone calls to customers. One customer reports a scammer telling them to dial an 800 number to make payment or they would be disconnected. Upon calling the toll-free number, the customer got an automated message stating they had
MLGW launched its new website (mlgw.com) over the weekend. The website’s redesign focused on research of current market trends, various studies and customer feedback which emphasized functionality, layout and access to social media channels. Most importantly, after research showed that mor
MMemphis Light, Gas and Water will be holding several town hall meetings beginning Monday, February 11 through Friday, February 15. These meetings are open to the public and will provide customers the opportunity to receive information about power outages, infrastructure updates, and proposed rate
MLGW will repair a water leak late Wednesday night, Feb. 6, at 3381 Poplar Ave. (at Reese). MLGW will close the two right lanes going eastbound at 11 p.m. to repair the leak overnight. Lanes will re-open at 7 a.m. on Thursday, Feb. 7.   MLGW is the largest three-service public power utili
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW gas crews will begin maintenance in the south bound lane of South Yates Road at Shady Grove Road starting Tuesday, Jan. 15. Work should end Friday, Jan. 18. Crews will begin maintenance at 10 p.m. and end at6 a.m. daily. MLGW crews are also installing a gas main across the west bound lan
100 Space Heaters, 100 Electric Blankets Available for Qualified Applicants  MLGW is once again teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program. The MLGW program provides
Memphis Light, Gas and Water is offering assistance to furloughed government employees by enacting our Hardship Policy for eligible customers.  Under this policy, furloughed employees experiencing temporary, financial hardship are able to make payment arrangements which can prevent an inter
100 Space Heaters, 100 Electric Blankets Available for Qualified Applicants  MLGW is once again teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program. The MLGW program provides sp