News Releases
MLGW’s spending with local, women and minority owned firms up three percent   April 16, 2015
For every dollar that Memphis Light, Gas and Water Division spends for supplies like paper to poles and services like janitorial, security and information technology, 23 cents goes to women owned, minority owned or locally owned small businesses. Those are the latest findings when MLGW anal...
MLGW’s Customer Satisfaction Score Soars   April 14, 2015
MLGW Posted Highest Year-Over-Year Increase in Latest J.D. Power survey. Memphis Light, Gas and Water Division posted its highest score ever, 672, in the latest wave of the 2015 J.D. Power & Associates Gas Utility Residential Customer Satisfaction Survey, its midpoint results show. ...
MLGW Board Meeting Schedule/Agenda - Wednesday, April 15   April 13, 2015
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build...
MLGW Employee Named Youth Engineer of the Year   April 9, 2015
Memphis Light, Gas and Water Division employee Carol Dodge Whelchel was recently named the 2015 Youth Engineer of the Year by the Memphis Chapter of the Tennessee Society of Professional Engineers. Whelchel works in Natural Gas Distribution and Transmission Design at MLGW; she joined 4 1/2 y...
Memphis Energized: March 2015 Edition   April 1, 2015
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud to pro...
MLGW Board Meeting Schedule/Agenda - Wednesday, April 1   March 31, 2015
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build...
Call before digging saves time, trouble and costly repairs   March 18, 2015
Years ago early in his construction career, Joe L. Williams and another worker dug a hole while planting a 10-foot oak tree in a new Germantown subdivision. “We thought we were being careful but we cut into a gas line with a shovel,” Williams said. “It hissed like a snake. ...
MLGW Promotes Gas Safety Awareness March 27   March 20, 2015
Local Lowe's Stores Team with MLGW for Safety Awareness Campaign Memphis Light, Gas and Water and Lowe's Home Improvement Stores in Shelby County are teaming up to promote natural gas safety awareness and "Call 811 Before You Dig" on Friday, March 27, from 9 a.m. to 3 p.m. ...
MLGW Road Work Impacts Traffic on Ridgeway   March 18, 2015
Memphis Light, Gas and Water crews will reduce the northbound lanes of Ridgeway, near Interstate 385, to one lane for the remainder of today and Thursday as crews work to repair damage from a water main break that occurred this morning. Depending on the weather, road work is expected to be ...
MLGW Board Meeting Schedule/Agenda - Wednesday, March 18   March 11, 2015
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build...
MLGW Working Service Order Backlog: Service Order Requests To Be Completed March 7.   March 6, 2015
Due to inclement weather, MLGW has a backlog of service orders to be completed. MLGW will be working requests for new service, transfer of service or disconnection of service Saturday, March 7, from 8 a.m. to 4 p.m. Customers who would like to reschedule or cancel their requests for ...
MLGW Community Offices Open at 10 a.m. Today (Friday, March 6)   March 6, 2015
All MLGW Community Offices will re-open at 10 a.m. today. MLGW Community Office locations are located at Main Office, 245 South Main Street; North Community Office. 2424 Summer Avenue; South Community Office, 2935 Lamar Avenue; Whitehaven Community Office, 1111 East Shelby Drive; and Mill...
MLGW Community Offices Closed Due To Icy Conditions   March 5, 2015
All MLGW Community Offices are closed today due to weather conditions. MLGW Community Office locations are: Main Office, 245 South Main Street North Community Office. 2424 Summer Avenue South Community Office, 2935 Lamar Avenue Whitehaven Community Office, 1111 East...
MLGW Prepared for Possible Icy Conditions   March 4, 2015
With the strong possibility of ice, sleet, and snow accumulation in the Memphis and Shelby County area starting this afternoon, MLGW is taking precautions to ensure that utility service will remain as reliable as possible. In the event of outages, crews are on hand to respond as quickly and safe...
MLGW Board Meeting Schedule/Agenda - Wednesday, March 4   February 26, 2015
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build...
MLGW Winter Moratorium For Seniors Ends March 1   February 25, 2015
Participating customers are eligible for extended payment plans. Memphis Light, Gas and Water Division’s Winter Moratorium for seniors ends March 2. The moratorium provided elderly (60 years or older) and disabled customers with uninterrupted utility service during the coldest mo...
Cold weather safety tips for your home   February 18, 2015
Water Pipes: Water pipes can burst anytime temperatures are below freezing. A burst water pipe or water heater is considered to be an emergency situation and could pose a danger of flooding the building. Customers should open cabinet doors and turn water to a slow drip to preven...
With expected cold temperatures tonight, MLGW and TVA ask customers to conserve   February 18, 2015
Wednesday night could mark the coldest temperatures in Memphis and Shelby County in more than a year. While the Tennessee Valley Authority’s electric system remains stable, the peak demand will be high Wednesday night and into Thursday. MLGW is encouraging customers to take the follow...
MLGW Prepares for Possible Wintry Weather   February 15, 2015
With the strong possibility of winter weather moving into the Memphis and Shelby County area tonight, MLGW is taking precautions to ensure that utility service will remain as reliable as possible. In the event of outages, crews will be on hand to respond as quickly and safely as possible. MLGW i...
Storm Preparedness Info   February 15, 2015
When the winter chill sets in, most people are tempted to turn up the heat to stay warm. Since heating can account for up to 40 percent of your utility costs, that temptation can have a big impact on your wallet. MLGW has developed these Winter Watch brochures, videos and safety tips to help you...
MLGW Board Meeting Schedule/Agenda - Wednesday, February 18   February 18, 2015
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build...
Memphis Energized Television   February 5, 2015
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud to pro...
MLGW’s Customer Satisfaction Score Soars   February 2, 2015
MLGW Posted Highest Year-Over-Year Increase in Latest J.D. Power survey. Memphis Light, Gas and Water Division posted the largest year-over-year score increase among midsized utilities in the midpoint of the 2015 J.D. Power & Associates Electric Utility Residential Customer Satisfaction ...
MLGW Board Meeting Schedule/Agenda - Wednesday, February 4   January 28, 2015
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build...
MLGW Holiday Bill Break Ends Today   January 15, 2015
MLGW's yearly Holiday Bill Break ends today. The Holiday Bill Break ensures that no residential customers are cut off from MLGW services from December 15 to January 14 if they have an unpaid balance of $399.99 or less (except in cases of diversion, safety hazards or default on special paymen...
MLGW Board Meeting Schedule/Agenda - Wednesday, January 21   January 13, 2015
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build...
The Tennessee Valley Authority has issued a Power Supply Alert for MLGW Customers   January 7, 2015
A Power Supply Alert has been issued for all customers in the Tennessee Valley, which includes all MLGW customers. Due to an arctic cold front moving through our service area today with temperatures falling into the teens, TVA asks that all customers reduce any non-essential electricity use duri...
Winter Conservation Tips   January 7, 2015
Living comfortably during a Memphis winter can be challenging, but it does not have to be costly. What are some of the easiest ways to stay warm and save? If you are looking for some easy and free ways to save energy and money this winter, follow these steps:   Set your ...
MLGW Board of Commissioners Meeting Change   January 6, 2015
Board meets monthly on the first and third Wednesdays unless noted. Memphis Light, Gas and Water Division Board of Commissioners meetings will be held on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. Last year, the pub...