Builders / Builder Services Center

Memphis Light, Gas and Water's Builder Services Center functions as a single point of contact for commercial and residential builders. Builder Services helps customers begin the request for service process. This includes new service installation, demolition and relocation requests.

Builder Services is also responsible for the management of charge builder accounts and provide assistance to builders with billing inquiries. The Builder Services Center is staffed by experienced Service Expediters and Research Analysts dedicated to meeting customer's work request needs. Payments for construction work requests are received and processed through the Builder Services Center as are inspections received from all Code Enforcement offices.


5791 Summer Trees Dr.
Memphis, TN 38134
7:00 a.m. - 3:30 p.m.
Monday - Friday

Builder Services Center: (901) 729-8630
Research Analysts
(Meter Turn On/Billing Inquiries - Option #1)
Service Expediters
(Work Requests - Option #2)
(Inspections - Option #3)

Fax numbers:
Research Analysts: (901) 729-8607
Service Expediters: (901) 729-8606



Beginning on May 25 and ending on May 31, MLGW's Work Management System will be out of service while our new Oracle System is brought online. During this downtime, we will be unable to enter new work requests, check the status on existing work requests, take payments or release jobs to Construction. We will be back online with our regular business practices on June 1. Builder Services will be able take your information and it will be entered on June 1. Thank you for your patience during this time.



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