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Memphis Light, Gas and Water's Customer Engineering department is responsible for the design work for all residential and commercial services. This includes all utility design work for home builders, commercial contractors, and existing customers.

Note: To initiate a Work Request (WR) for utility service, re-work, and/or relocation; please call Builder Services Center at (901) 729-8630 or submit your WR online. After a WR is initiated, customers may call the appropriate Customer Engineering area listed below for questions concerning design and/or cost estimates.


1665 Whitten Rd.
Memphis, TN 38134

7:00 a.m. - 3:30 p.m.
Monday - Friday

North District Customer Engineering
(North and Brunswick):
(901) 729-8640
Fax: (901) 729-8609

South District Customer Engineering
(South and Hickory Hill):
(901) 729-8655
Fax: (901) 729-8609


Customer Engineering Area Service Map

Click Map to View Larger Map