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To report emergencies such as gas leaks, downed electric wires, broken water mains inside a building, and unsafe street barricades, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies.

Also, remember that in any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you need to be prepared for the possibility of temporary power outages. For safety reasons, you should know where your gas and water shutoff valves are located, how to identify the main electric service panel and how to turn them off in the event of an emergency.


MLGW highly recommends that you have an "Emergency Kit" in case electric, gas or water service is interrupted.

An emergency survival kit could include:

  • Bottled water
  • Canned food
  • Prescription medicines
  • Flashlight
  • Radio
  • Batteries
  • Can opener
  • First-aid kit
  • Baby food
  • Diapers
  • Eating utensils