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A burst water pipe or water heater is considered to be an emergency situation if the leak is inside your home or business, and if it poses a danger of flooding the building. If you need to report an emergency, please call our 24-hour Emergency Hotline at (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. We will immediately respond to your call by turning off the water supply to help minimize any water damage that your property may sustain.