News Releases
MLGW President's meeting cancelled:Board meeting to take place as scheduled   December 18, 2007
The MLGW President's Briefing, scheduled for Thursday, December 20 at 11 a.m. has been cancelled. The noon Board of Commissioners luncheon and the 1:30 p.m. Board of Commissioners public meeting will take place as scheduled. MLGW is the largest three-service public power utility in the ...
Give the gift of warmth this holiday season   December 18, 2007
At a time when temperatures drop and heating costs begin to rise, the need for utility assistance in the community increases drastically. MLGW's Gift of Comfort utility assistance program could be the perfect gift for a loved one this holiday season. The program provides a means for individu...
2007/2008 Annual Moratorium now underway: payment plans must remain current   December 17, 2007
MLGW's Annual Moratorium is now underway. It runs through Monday, January 14, 2008. During this time, MLGW will not disconnect service to customers due to non-payment unless there is an issue of customer safety or theft. Though MLGW does not cut off customers during this period, those with e...
MLGW warns customers of scam   December 7, 2007
Some MLGW customers are receiving scam e-mails saying that the Memphis Light, Gas and Water Federal Credit Union owes them a refund. The e-mail asks the customer to fill out a form which includes personal information to receive the refund. MLGW is warning customers not to reply to the e-mail or ...
MLGW University Wins International Award   December 5, 2007
The International Quality & Productivity Center recognized MLGW University as the "Best New Corporate University" during the 4th Annual Corporate University Best In Class (CUBIC) Awards in Lake Buena Vista, Fla. MLGW University is designed to enhance the professional and perso...
New Meter Reader uniforms unveiled: Emphasis on safety and recognition   November 28, 2007
Beginning this week, Memphis Light, Gas and Water Meter Readers will sport new bright yellow shirts and jackets. The switch from the old uniforms was mainly based on safety and customer awareness. The new shirts and jackets are American National Standards Institute (ANSI) approved high visibilit...
City Council approves MLGW budget: Water increase delayed until July   November 21, 2007
The Memphis City Council yesterday approved MLGW's $1.7 billion operating budget for 2008. By a vote of 7-5, the Council also approved rate adjustments that include a temporary one-year rate decrease in the electric division and modest increases to natural gas rates beginning in January and water r...
MLGW receives top awards from the Mid-South Minority Business Council   November 20, 2007
Memphis Light, Gas and Water has won the Mid-South Minority Business Council's (MMBC) prestigious Corporation of the Year award, while MLGW's Supplier Diversity Coordinator Kimberly Lehew received the MMBC's Advocate of the Year honor. The MMBC's 2007 Robert R. Church, Sr. Achievement Awards were p...
Adjust thermostats for cold weather and holiday   November 20, 2007
As Mid-Southerners prepare for the Thanksgiving holiday, the temperatures are forecasted to take a dramatic drop. MLGW reminds customers that by wisely using energy they help to keep costs down. “Customers need to be careful as we approach this colder weather and the holiday weekend. If you ar...
Adjust thermostats for cold weather and holiday   November 20, 2007
As Mid-Southerners prepare for the Thanksgiving holiday, the temperatures are forecasted to take a dramatic drop. MLGW reminds customers that by wisely using energy they help to keep costs down. "Customers need to be careful as we approach this colder weather and the holiday weekend. If you are ...
MLGW announces Winter Moratorium sign-up event   November 12, 2007
Memphis Light, Gas and Water will host a Winter Moratorium program sign-up event on Tuesday, November 13, from 9 a.m. to 2 p.m. at the Charles Powell Community Center on 810 Western Park Drive. This event is for those aged 60 and over only, and will feature refreshments, giveaways and assistance wi...
MLGW receives double nomination at Mid-South Minority Business Council Awards   November 12, 2007
Memphis Light, Gas and Water has been nominated for the Mid-South Minority Business Council's (MMBC) prestigious Corporation of the Year award. MLGW's Supplier Diversity Coordinator Kimberly Lehew received a nomination for MMBC's Advocate of the Year. The MMBC's 2007 Robert ...
Energy saving and safety tips for cold temperatures   November 6, 2007
With temperatures expected to be near or below freezing tonight, MLGW reminds its customers that blocking outside air from entering your home will help you save on your energy costs. "Anywhere there are cracks around doors or windows is a place where you are losing energy," said MLGW E...
City Council approves Collins' nomination   November 6, 2007
Without objection, the Memphis City Council this evening approved Jerry Collins to be the next President and CEO of Memphis Light, Gas and Water Division. He becomes the tenth person to lead the utility. Collins, a registered Professional Engineer, has led the City of Memphis Public Works Divis...
MLGW introduces paperless billing   November 2, 2007
MLGW customers can now opt to receive online bills as part of the utility's new My Account services. The service is free to all MLGW customers. Customers who enroll in eBilling, an optional paperless billing service that issues email notification rather than mailing a printed bill, can also ...
Herenton nominates Collins for MLGW President   November 1, 2007
Memphis Mayor Willie W. Herenton announced today that he will nominate MLGW Interim Chief Utility Officer Jerry Collins to serve as President of the utility. Collins has served as Interim Chief Utility Officer since June. In his current position Collins oversees the day-to-day operations of the u...
MLGW offers business seminar for local churches   October 29, 2007
Memphis Light, Gas and Water Division is offering The Business of Being a Church, a hands-on, educational seminar for ministers and administrative personnel of local churches. The seminar will be held on Friday, Nov. 2, 2007, from 9 a.m. - 2:45 p.m. at the MLGW Training and Development Center at 49...
MLGW Board approves 2008 budget   October 18, 2007
The MLGW Board of Commissioners today approved a $1.7 billion operating budget for 2008. Highlights of the budget include a temporary one-year weather credit in the electric division and modest increases in natural gas and water rates. This is the first rate increase proposed by MLGW in four years...
MLGW credit policy changes provide flexibility   October 18, 2007
The Memphis Light, Gas and Water Division Board of Commissioners voted today to enhance the utility's credit policy. Changes to MLGW's deposit policy include an option of including the deposit amount on a customer's first bill. If required, a residential customer's initial securi...
Celebs join Plus-1 campaign   October 15, 2007
Award-winning actor Samuel L. Jackson, Memphis Tigers basketball head coach John Calipari and Memphis Grizzlies Guard Rudy Gay have volunteered their talents to raise money and awareness of energy conservation and Plus-1, a MIFA-run program which assists families in crisis in Memphis and Shelby ...
2008 Budget, Rate Changes Presented to MLGW Board   October 11, 2007
The MLGW Board of Commissioners today received a proposed $1.7 billion operating budget for 2008. Highlights of the budget include a temporary one-year weather credit in the electric division and modest increases in natural gas and water rates. When combined, the typical residential customer will s...
October 4 Board Meeting Rescheduled   October 1, 2007
Due to Memphis City elections, the regular meeting of the MLGW Board of Commissioners on October 4, 2007 has been rescheduled for October 11, 2007. The Pension Board meeting will begin at 10 a.m., with the Board Briefing following at 11 a.m. The public meeting will begin at 1:30 p.m. All meetings w...
MLGW's Campbell testifies before federal committee on need for greater gas market transparency   September 19, 2007
MLGW Assistant Manager of Energy Resources Laura Campbell testified Tuesday before the Federal Commodity Futures Trading Commission (CFTC) on the need for greater transparency in the natural gas futures market. MLGW uses the natural gas futures market to protect its customers from sharp increase...
More than 5,300 customers visit MLGW's MY ACCOUNT online tool in the first weeks of operation   September 10, 2007
Since its launch two weeks ago, more than 5,300 customers have logged on to MLGW's My Account dashboard to learn more about how they use energy in their home. The interactive energy evaluation tool at www.mlgw.com gives customers the ability to compare cost and usage to previous months, see ...
Effects of August's record-breaking heat reflected on current MLGW bills   September 7, 2007
Memphis Light, Gas and Water customers should be prepared for larger bills this month following a record-breaking number of days over the 100 degrees in August. The larger bills are the result of increased electric usage during the month of August, not a rate increase. "The month of Au...
MLGW responds to customers' requestsfor more billing and energy analysis services on website   August 24, 2007
MLGW's residential customers can now log in to the utility's website to determine the factors that have caused their monthly bill to increase or decrease. The new Bill Analysis application enables customers to explore the reasons behind monthly billing fluctuations - such as temperature,...
MLGW works to aid customers struggling with high temperatures   August 16, 2007
Memphis Light, Gas and Water Division is continuing its efforts to help customers through the current heat wave. Today, MLGW is donating 200 air conditioning window units to customers identified by the Community Services Agency (CSA) as those in need of help during this time of extreme temperatu...
MLGW working to resolve rusty water issue in East Shelby County   August 16, 2007
A problem last night at MLGW's Shaw Water Pumping Station serving the Cordova, Arlington, Lakeland and unincorporated areas of Shelby County resulted in discolored water for many of these customers. The discoloration is caused by iron and does not pose a health hazard. These customers may al...
MLGW reaches new all-time electric usage peak:Conservation important to reduce bill impact   August 16, 2007
Memphis Light, Gas and Water Division customers set a new all-time peak for electric usage Wednesday, with 3484.1 Megawatts used. Tuesday's usage of 3,442.7 MW was also a record, and new usage records could be set by MLGW customers as the high temperatures continue. "Our system is ...
MLGW offers tips to help customers use energy wisely during week of high heat   August 6, 2007
With temperatures expecting to stay in the upper 90s this week, MLGW wants to offer customers tips on using energy wisely and controlling energy costs. The amount of your utility bill is directly related to the amount of energy you use. By using energy wisely during this period of intensive heat, y...
MLGW promises enhancements following J.D. Power survey results   August 1, 2007
MLGW today addressed the results of the 2007 J.D. Power & Associates Electric Utility Residential Customer Satisfaction Survey, which ranked MLGW last among medium-sized utilities. Recognizing that many customers are unhappy with the recent events surrounding the utility, MLGW is implementing a com...
Official Statement from Rick Masson, Acting President & CEO: Joseph Lee Indictment   July 11, 2007
Today's announcement of federal indictments of former MLGW President and CEO Joseph Lee III represents a sad day for MLGW and its customers. It would be inappropriate for MLGW to specifically comment on an ongoing legal matter. However, as a company, we want to assure our customers that our ...
Transfer of natural gas odorant may produce odor   July 10, 2007
Memphis Light, Gas and Water has been informed that Ergon Terminaling, Inc. will begin the process of removing approximately 400 gallons of ethyl mercaptan (the odorant injected into natural gas) from its President's Island facility at 7 a.m. tomorrow. During the process, area residents may ...
MLGW Board member resigns to devote more time to medical practice   June 22, 2007
Dr. Phillip Bowden announced today that he is resigning his MLGW Board of Commissioners post effective today. His decision to step down comes in the wake of increased commitments at his medical practice that necessitate his full-time attention. Dr. Bowden is a Memphis gastroenterologist. He...
Who provides the lowest water rates?MLGW, according to latest utility rate comparison   June 18, 2007
Thanks to MLGW's efforts, Memphis has ranked first among selected cities across the nation for having the lowest water and wastewater rates according to the newly-released "2007 Utility Bill Comparisons for Selected U.S. Cities" report compiled from surveys conducted annually by ML...
Communications Infrastructure Investments to Acquire Memphis Networx, LLC   June 12, 2007
Communications Infrastructure Investments (CII) Holdco, Inc. is pleased to announce that it has reached an agreement to purchase Memphis Networx, LLC from its current owners, MLGW and Memphis Broadband, LLC. The transaction is contingent upon approval by the MLGW Board of Commissioners and the Tenn...
City Council approves Collins as utility CUO   June 6, 2007
The Memphis City Council Tuesday approved Jerry Collins as the Interim Chief Utility Officer (CUO). Collins' recommendation was approved by the MLGW Board of Commissioners May 17. As the Interim CUO, Collins will oversee the day-to-day operations of the utility. Rick Masson will continue in ...
MLGW and Habitat for Humanity work to build energy-efficient homes   May 11, 2007
Twelve Habitat for Humanity homeowners will receive energy efficient upgrades when their homes are built this year. A $20,000 grant from MLGW and additional funds from gas supplier Panhandle Energy of Texas will give twelve homeowners energy-efficient upgrades through MLGW's EcoBuild pr...
Herenton recommends Collins for Interim Chief Utility Officer   May 9, 2007
Memphis Mayor Willie W. Herenton today recommended Jerry Collins, the City's current Director of Public Works, to serve as Interim Chief Utility Officer for MLGW. Collins would serve in a dual capacity and would maintain his position with the City. His appointment must be approved by th...
Charlotte Knight Griffin named Interim General Counsel   May 8, 2007
Acting Memphis Light, Gas and Water President and CEO Rick Masson has named tenured MLGW attorney Charlotte Knight Griffin Interim Vice President and General Counsel. She has been with the utility for more than 29 years. As General Counsel, Griffin is responsible for advising the MLGW Board and...
MLGW VP retires with 30 years' service, fulfilling family's long-term plans   May 8, 2007
Diana Veazey, Vice President of Construction and Maintenance for MLGW, has announced that she plans to retire from the utility early this summer with 30 years of service. Veazey had always considered retirement upon her daughter's graduation from college and, unfortunately for the utility, t...
Lee, Horton will not receive severance packages   May 4, 2007
Memphis Light, Gas and Water Board Chairman and Acting President and CEO Rick Masson announced this afternoon that former MLGW President Joseph Lee, III and former General Counsel Odell Horton Jr. will not be eligible for severance packages. In addition, neither Lee nor Horton is eligible for retir...
11 a.m. MLGW board briefing cancelled:Afternoon board meeting will continue as scheduled   May 3, 2007
The MLGW President's briefing to the board of commissioners, scheduled for 11 o'clock this morning has been cancelled. The 1:30 p.m. board meeting will proceed as scheduled. MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in ...
Mayor accepts Lee's resignation:Board chairman Rick Masson will serve as interim President & CEO   May 3, 2007
Memphis Mayor WW Herenton has accepted the resignation of MLGW President and CEO Joseph Lee, III and Vice President and General Counsel Odell Horton effective tomorrow, May 4. In the interim, Board Chairman Rick Masson will serve as acting President and CEO, as provided in the MLGW Charter. The ...
MLGW to reinstate temporary meter readers and others: City Council approves contract with Kelly Services   May 1, 2007
The Memphis City Council approved an increase in funding for a contract between MLGW and Kelly Services today. The contract provides for nearly 100 temporary employees that provide short and long-term project support within the utility, including 32 temporary meter readers. As a result of the ratif...
MLGW to give customers account adjustment   April 19, 2007
During the months of June or July 2007, MLGW customers will receive a one-time credit adjustment on their bills. The average credit adjustment will be about $50 per residential customer and will be reflected in customers' gas charges. The amount of the credit adjustment for commercial customers wil...
MLGW/Special Olympics Sportsfest displays energy in motion and athletic feats of special kids   March 29, 2007
Memphis Light, Gas and Water is teaming up again with Special Olympics to host the annual MLGW/Special Olympics Sportsfest this Saturday, March 31, at 9 a.m., at St. George's School on Houston Levee Road. For nearly two decades, dozens of MLGW employees have volunteered their time each year ...
Ford pays entire MLGW balance: Utility service will remain on   March 27, 2007
City Councilman Edmund Ford today paid the remaining $8,952 balance on his MLGW commercial accounts. The payment brings his accounts current and avoids the cutoff of utility service. In the past 30 days, Mr. Ford has made more than $16,000 in payments to MLGW. Ford paid a $4,368 balance on his...
MLGW Announces "Back to School" Program For Local Students   March 23, 2007
MLGW supports the efforts of local schools to equip graduating students to be prepared for the modern world and its technically oriented workforce by seeking advanced education and training, whether by attending college, training in military service, or seeking admittance to a vocational or appr...
MLGW clarifies reports regarding Edmund Ford's utility accounts: Begins internal audit of credit and cut-off policies   February 23, 2007
MLGW is responding today in regards to media reports about the utility account of Edmund Ford. A published report this morning incorrectly identified Ford as a participant in MLGW's On Track program, which provides customers with information about budgeting and energy conservation. Ford never a p...
Eleven pioneers honored at Feb. 15 MLGW Board meeting   February 15, 2007
Eleven black men stood up and refused to be held down in 1974. They demanded an end to discriminatory hiring and promotional practices, as well as unequal training and development at MLGW. These heroes courageously filed a lawsuit that led to a Consent Decree ensuring MLGW's compliance with ...
Cold weather may lead to increased utility usage, costs   February 6, 2007
Recent cold temperatures are likely to significantly increase customers' utility usage to warm their homes, MLGW officials announced today. More traditional cold winter temperatures have followed a period in December and January that represented the warmest winter month on record for MLGW. T...
MLGW prepared for possible wintry weather   January 31, 2007
With the possibility of winter weather moving into the Memphis and Shelby County area, MLGW is taking precautions to ensure that utility service will remain as reliable as possible. At this time MLGW is staying in contact with the National Weather Service and closely monitoring the weather situat...
MLGW Exceeds Goal in 2006-2007 United Way Campaign: Joins Top Five Corporate Givers in Memphis   January 26, 2007
Employees of Memphis Light, Gas and Water Division (MLGW) have pledged $802,530.37 for United Way of the Mid-South during the 2006-2007 United Way fundraising campaign held throughout all MLGW offices and work centers. The final pledge total exceeded the goal set for the campaign, and all pledges w...
MLGW dedicates electric substation to former board member   January 23, 2007
Memphis Mayor Willie W. Herenton, MLGW President and CEO Joseph Lee, III and several current and past members of the Memphis Light, Gas and Water Division board of directors today dedicated the electric substation on Shady Grove Rd. near Yates in honor of former board member L.R. Jalenak at a cerem...
EnergySmart Energy Education Workshops Begin January 18   January 17, 2007
EnergySmart Memphis will begin the year with a series of energy education workshops where participants will learn how to complete energy-efficient home improvements that will have an immediate and direct impact on participants' energy costs. The two-hour workshop will include informatio...
'AA' financial rating from Fitch solidifies MLGW's strong financial leadership and community benefits   January 14, 2007
Fitch Ratings, a leading global rating agency of bond issues, has affirmed its "AA" rating of the utility's electric division. The "AA" rating makes MLGW one of Fitch's most highly rated electric systems, and is further evidence of the utility's solid financial pe...