Memphis Light, Gas and Water's AutoPay is the easiest way to pay your monthly utility bill. Enrolling in the plan is simple, and you'll never have to write a check to pay your bill again.
Simply authorize your bank and MLGW to automatically deduct your utility bill from your checking account each month. You will still receive your utility bill statement so that you can monitor your usage. However, instead of sending your payment back through the mail, the amount will be deducted directly from your checking account on (or in some cases, 1-2 days after) the net due date shown on your bill.
If you are out of town, on vacation or cannot check your mailbox every day, you won't have to remember to pay your bill. Through the AutoPay plan, your bank and MLGW will work together to eliminate the hassle of mailing in your monthly utility payment.
Saves time and money:
When you use the AutoPay plan, you eliminate check writing and postage or waiting in line to pay your bill. In addition, you will build and maintain excellent credit with MLGW since every payment will reach us right on time.
You maintain control:
This plan is for your convenience. Should you desire to leave the AutoPay plan at any time, simply notify us in writing. We'll remove you from the plan within 10 business days of your request.
Join AutoPay today:
Good news! If you are an existing customer with a positive MLGW payment history, or are a new customer with a good credit assessment, and have a checking account at an area bank that is a member of the ACH, you're eligible for AutoPay. To apply, simply fill out the attached Authorization Agreement, attach a voided check (to make sure we have your correct account number), and we'll do the rest. Please allow two to eight weeks for processing, depending on the billing cycle your account is in.
Check your messages:
Once you join AutoPay, special information about your account will be printed on the top portion of your utility statement each month. Please be sure to always read your statement and look for these important messages.
Simply download the AutoPay application below, fill it out and mail to:
Memphis Light, Gas And Water Division
PO Box 430
Memphis, TN 38101-9969
Click here to download the AutoPay application.