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Payment and Assistance Programs

We realize that our customers sometimes have extenuating circumstances that prevent the timely payment of utility bills. To help ease this burden, we've developed many payment and assistance programs, as well as extension policies.

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MLGW's Summer-One Stop

Latest News

Pilot Light-Up Inspection Scheduling Underway
2010-08-19(August 19, 2010) - Memphis Light, Gas and Water Division customers can schedule appointments for pilot light-up inspections by calling 820-7878. The service is free to all customers prior to October 5 and after December 31.

By calling 820-787... read more of this story

News Link: Wharton, suburban mayors want to make Memphis leader for electric vehicles from The Commercial Appeal
2010-08-17(August 17, 2010) - Mayor A C Wharton and his suburban peers are advocating Greater Memphis as a proving ground for electric vehicles and charging stations.

They believe the region can win out as one of 15 demonstration communities nationally f... read more of this story

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September 2, 2010
Pension Board Meeting (10:00 a.m.)
OPEB Meeting (11:00 a.m.)
Human Resources Committee Meeting (12:15 p.m.)
MLGW President's Briefing (1:30 p.m.)
MLGW Board of Commissioners Meeting (3:00 p.m.) - Agenda
at location: MLGW Administration Building

September 6, 2010
Labor Day (MLGW offices closed)

September 16, 2010
MLGW President's Briefing (1:30 p.m.)
MLGW Board of Commissioners Meeting (3:00 p.m.)
at location: MLGW Administration Building

Contact Info

To start, stop or transfer service: (901) 820-7878

To report emergencies, please call: (901) 528-4465

For billing-related questions, payment arrangements, balance inquiries and all other requests: (901) 544-MLGW (6549)

- Contact Us

- Billing-Related Feedback form

- Report a Streetlight or Leased Outdoor Light Outage

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