News Releases
News Releases for: 2025
Hail, damaging winds, and tornadoes are possible overnight
MLGW is watching the progress of the extremely volatile atmosphere today that is forecast to affect the service territory between 3 p.m. and 2 a.m. Large hail, damaging winds, and a few tornadoes are the main threats.
We are in close
MLGW is helping to protect victims of sexual assault, human trafficking, domestic abuse and more through participation in the State’s Safe at Home Address Confidentiality Program.
Safe at Home, which was launched in 2019, prevents abusers from locating their victims through public records
Upgraded MLGW App now live
May 14, 2025
Memphis Light, Gas and Water updated its mobile app with new features and organizing capabilities. The utility launched the enhanced MLGW My Account interface in the MLGW app Wednesday morning. Upgrades provide an improved user experience. With one click, customers can now access the Bills & Pa
Memphis Light, Gas and Water is updating its mobile app with a fresh look and additional features. With the updated My Account feature, customers are a click away from paying their bills, stopping utility service, making payment arrangements or going paperless.
Starting May 14, the redesigned la
Memphis Light, Gas and Water (MLGW) urges customers to remain vigilant in safeguarding the security of their online account information. Protecting My Account passwords and maintaining up-to-date contact details are essential to thwart scams.
MLGW never solicits payments via prepaid debit cards
MLGW Board of Commissioners Meeting May 21
May 7, 2025
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.
MLGW completes repairs on Poplar Avenue
May 7, 2025
Memphis Light, Gas and Water (MLGW) has completed water main repairs between the 3800-3900 blocks of Poplar Avenue. This project, which began in March, required temporary lane shifts and reduced lanes to ensure the safety of our crews.
All lanes have now reopened, and traffic has returned to nor
MLGW has partnered with the Tennessee Valley Authority to launch Smart Thermostat Rewards, a new program that pays residential customers for conserving energy when electricity demand spikes. The program is designed to help customers lower their energy bills while creating a more resilient and susta
MLGW Releases 2024 Water Quality Report
May 2, 2025
Memphis Light, Gas and Water is excited to announce the online release of the 2024 Water Quality Report. It is available in English and Spanish at mlgw.com/waterquality. Customers can also request a printed copy of the Water Quality Report by calling 901-320-3950 or emailing corpcomm@mlgw.org.
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Memphis Light, Gas and Water achieved its 2024 – 2025 tree-trimming goal four months ahead of schedule. The goal for the fiscal year, which runs from September 1, 2024, to August 31, 2025, was to trim 1,400 miles of trees and vegetation. MLGW’s Electric Construction team met that goal b
MLGW Board of Commissioners Meeting May 7
April 22, 2025
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.
MLGW cancels EnergySmart workshop
April 21, 2025
Memphis Light, Gas and Water is cancelling an EnergySmart workshop set for Tuesday from 10 a.m. to noon at the Hickory Hill Community Center, 3910 Ridgeway Rd.
A new date and time have not been set.
All registered attendees have been notified of the cancellation.
Memphi
Sections of Gill Road and South Third Street will be closed for safety reasons related to the Weaver-Gill Pipeline Project, starting Tuesday, April 22, through Thursday, May 22.
Starting at 8 a.m. on April 22, Gill Road will be closed – north of E. Biscayne down to the entrance of Christ C
MLGW will shut down two steel gas pipelines near its facility in the Westwood Community on Thursday, April 17. Customers in the Brooks/Gill roads area will likely smell mercaptan during that process.
The work will start around 8 a.m. and could continue until 5 p.m. or until the gas is purged fro
MLGW hosts EnergySmart workshop on Earth Day
April 14, 2025
Memphis Light, Gas and Water will host an EnergySmart workshop on Tuesday, April 22, from 10 a.m. to noon at the Hickory Hill Community Center, 3910 Ridgeway Rd.
All registered attendees will receive free emergency hand-cranked radios, energy kits, and information on utility safety and preparing
Traffic will be affected by MLGW repairs
April 11, 2025
Beginning at 7 a.m. on Monday April 14, Memphis Light, Gas and Water (MLGW) will begin repair work near 1316 N. Parkway Avenue. To allow crews to complete this work safely, the following traffic changes will be in effect:
· Eastbound Traffic: The far-left lane will be closed starting at t
MLGW closed in observance of Good Friday
April 10, 2025
Memphis Light, Gas and Water business offices will be closed Friday, April 18, in observance of Good Friday.
Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an outage. Customers with at least four to seven days o
Low Utility Rates and Exceptional Value Continue in Memphis
April 10, 2025
Memphis continues its commitment to low rates and great value. This is the third year Memphis Light, Gas and Water has earned the top spot for having the lowest combined typical winter residential bill among selected cities across the country.
MLGW’s financial management remains a driving
Gas Odor in the Air on April 8
April 7, 2025
MLGW will perform routine maintenance involving mercaptan near the intersection of Egypt Central and Coleman roads on Tuesday, April 8.
This routine work will start at 8 a.m. and continue until 10 a.m.
The public in the surrounding area may smell mercaptan in the air. Mercaptan is the chemica
MLGW Board of Commissioners Meeting April 16
April 7, 2025
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.
Memphis, TN 38103