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Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Two lanes of Park Avenue at Getwell Road will be closed temporarily while crews from Memphis Light, Gas and Water repair a gas line. This repair poses no threat to public safety. Drivers will not be able to turn west onto Park Avenue from Getwell; traffic will be re-routed. Drivers should find an a
During the MLGW Board of Commissioners meeting today, MLGW CEO Doug McGowen announced that Ursula Madden will serve as the next Vice President of Corporate Communications for MLGW. “As we work to make MLGW more reliable, resilient, and ready for the future, it is critical that we build a t
Memphis Light, Gas and Water (MLGW) urges customers to remain vigilant in safeguarding the security of their online account information. Protecting My Account passwords and maintaining up-to-date contact details are essential to thwart scams. MLGW never solicits payments via prepaid debit cards
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water is pleased to report that the precautionary boil water advisory issued on January 18, 2024, has been lifted and there are no restrictions remaining on the water supply. This action has been taken following consultation with the Tennessee Department of Environment and Co
A partir de las 11 a.m., Memphis Light, Gas and Water levantó su orden de conservación de agua a medida que el servicio de agua y las presiones vuelve a la normalidad. Los clientes residenciales, comerciales e industriales ya no están obligados a limitar el uso del agua. La adv
Effective at 11 a.m., Memphis Light, Gas and Water is lifting its water conservation order as water service and pressures return to normal. Residential, commercial, and industrial customers are no longer required to limit water use. The precautionary boil water advisory is still in effect. MLGW
All Memphis Light, Gas and Water community offices will be open on Monday, January 22. MLGW will not be working any disconnect orders during extreme weather conditions Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphi
El Servicio Meteorológico Nacional pronostica que hoy las temperaturas superarán el punto de congelación. Memphis Light, Gas and Water pide a los clientes que ya no dejen gotear el agua para ayudar a aumentar la presión del agua. Hacerlo ayudará a mantener 10 mill
Customers asked to stop dripping faucets today. The National Weather Service forecasts temperatures will rise above freezing today. Memphis Light, Gas and Water asks customers to stop dripping water to help raise water pressure. Doing so will help keep 10 million gallons of water in the system.
Las cuadrillas de MLGW del sábado y domingo se están concentrando en encontrar y reparar las fugas que están causando baja presión y flujo bajo o nulo en algunas partes del área de servicio. A medida que las temperaturas superen el punto de congelación el
Estimate for full restoration cannot be given until more leaks are repaired Saturday and Sunday MLGW crews are focusing on finding and fixing the leaks that are causing low pressure and low/no flow in some parts of the service area. As temperatures rise above freezing on Sunday, we anticipate ad
  Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply f
(January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water cu
MLGW’s precautionary boil water advisory remains in effect for approximately 15% of customers. Water conservation efforts are also still in effect for customers not experiencing water outages. Some customers in the Memphis Light, Gas and Water service area do not have running water at this ti
All Memphis Light, Gas and Water community offices will be closed on Friday, January 19 due to inclement weather. All MLGW Community office locations have a payment drop box that customers can use to pay by check or money order. Customers can also use their MyAccount for account transitions. &n
Memphis Light, Gas and Water has issued a precautionary boil water advisory for southeast and northwest parts of its service area. There are no reports of any impact on water quality, but per regulation, any time water pressure drops below 20 psi, a precautionary boil water advisory is required.
In accordance with the MLGW Emergency Water Management plan (also known as the Drought Management Plan), customers are directed to avoid non-essential water use until further notice. Commercial and industrial customers who do not use water to produce goods or services should limit their use to 75%
MLGW addresses frozen pipes
January 17, 2024
Customers encouraged to call emergency line 528-4465 With the increase in temperatures, we are seeing an increase in customer leaks and broken water mains. Property owners of unoccupied property are asked to check their property for leaks, including irrigation systems. Customers are asked to shu
Memphis Light, Gas and Water community offices, except for the downtown location (245 S. Main), will be closed on Thursday, January 18 due to inclement weather. Office hours will be 8:30 a.m. to 4:30 p.m. The Call Center will remain open during normal hours from 8 a.m. to 7 p.m.   MLGW will
Memphis Light, Gas and Water and electrical supplier Tennessee Valley Authority, have lifted the energy conservation alert. Thanks to all our customers who took action to conserve electricity. Together, we navigated the highest all-time peak demand the TVA system has seen. MLGW electric, gas and
Memphis Light, Gas and Water y el suministrador de electricidad Tennessee Valley Authority, emitieron una alerta de conservación de energía el martes 16 de enero pidiendo a los clientes que reduzcan su uso de electricidad. La demanda del sistema eléctrico se acerca a su m&aacut
Memphis Light, Gas and Water and electrical supplier Tennessee Valley Authority, issued an energy conservation alert Tuesday, January 16 asking customers to cut back on their electricity use. Demand on the electrical system is nearing an all-time high because of the cold temperatures. Commercial
Memphis Light, Gas and Water community offices, except for the downtown location (245 S. Main), will be closed on Wednesday, January 17 due to inclement weather. Office hours will be 8:30 a.m. to 4:30 p.m. The Call Center will remain open during normal hours from 8 a.m. to 7 p.m. MLGW will not b
Due to subfreezing temperatures throughout the southern United States and unusually high demand for electricity across the Tennessee Valley, TVA and MLGW have issued an “energy conservation alert” effective at 1 p.m. on Tuesday, January 16. Customers are asked to voluntarily reduce elec
MLGW Board Meeting Canceled
January 16, 2024
The Memphis Light, Gas and Water Board of Commissioners meeting scheduled for Wednesday, January 17 has been canceled due to inclement weather. The Pension Board and OPEB meetings are also canceled.   Memphis Light, Gas and Water is the largest three-service public power utility in the nat
Memphis Light, Gas and Water community offices, except for the downtown location (245 S. Main), will be closed on Tuesday, January 16 due to inclement weather. Office hours will be 8:30 a.m. to 4:30 p.m. The Call Center will remain open normal hours from 8 a.m. to 7 p.m. MLGW will not be working
Customers urged to take measures to prevent frozen pipes Over the next week, we will experience a dynamic and hazardous weather pattern. Gusting wind and thunderstorms could cause power outages beginning Friday (January 12). Temperatures are expected to drop – and stay - below freezing fro
Memphis Light, Gas and Water business offices will be closed on Monday, January 15 in observance of Dr. Martin Luther King Jr. Day. MLGW staff and crews will be ready should winter weather cause outages, main breaks, or other emergencies. Customers can use My Account on MLGW’s secure websi
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next me
Memphis Light, Gas and Water, in partnership with the Metropolitan Interfaith Association (MIFA), will begin accepting applications for the Share the Pennies Home Weatherization Program at 8 a.m. on Tuesday, January 23. MLGW customers can apply at MIFA.org/sharethepennies; those without internet ac
MLGW is prepared for severe weather expected this week including high winds, freezing temperatures, and possible snow. Crews are prepared to work around the clock if needed to deal with weather-related outages, including water main breaks (which can occur when temperatures drop). MLGW prepares f
In preparation for the 2024 comprehensive lead service line survey, MLGW is updating water service line records.  This update erroneously triggered the MLGW notification system to send letters to approximately 2,300 Memphis Light, Gas and Water customers about their water service lines. Some c
To better serve our customers without smart meters and protect them from being billed for 35 or more days of service, MLGW will read analog meters in cycle 6 on Saturday, January 6. MLGW employees typically read analog meters once per month on a weekday; occasionally the utility reads meters on
In a letter to MLGW Board of Commissioners and elected officials, President McGowen outlined progress made during his first full year.  Commissioners and elected leaders, As 2023 ends and I complete my first full year at MLGW, I want to reflect on the successes and challenges of the pa
Memphis Light, Gas and Water Division will partner with the Tennessee Valley Authority and Promise Land Church of God in Christ for its annual Dr. Martin Luther King Jr. Day of Service on Friday, January 12, 2024. Volunteers will deliver utility and energy conservation information in the communi