Welcome to our new QLESS appointment system.
Click and make an appointment to the site where you would like to see a credit counselor in person.
Office Locations:
CSA/LIHEAP Only:
1. IMPORTANT NOTE: For a list of required documents, visit: https://shelbycountycsa.org/documents-you-may-need-to-apply-for-liheap/
PLEASE NOTE THAT THESE ITEMS MUST BE PRINTED PRIOR TO YOUR ARRIVAL.
2. Free validated parking is available at 246 S. Front Street.
Pay Your Bill and Other MLGW Services:
- Lamar
- Whitehaven
- Millington - Closed for renovation until Summer 2026
Credit Counselors can help you with:
- Payment plans
- Deferred payments
- PrePay
- New service connections
- Other options
IDs you need before you arrive:
One Valid Photo ID and
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One Non-Photo ID
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Memphis, TN 38103