Natural gas safety
Natural gas itself is odorless. However, we’ve added a special chemical which gives it an unpleasant smell, like that of rotten eggs.
A natural disaster can damage or break pipes, mains and appliances, causing potentially deadly gas leaks. Therefore, you should exercise caution when using natural gas in such situations.
A natural disaster can damage or break pipes, mains and appliances, causing potentially deadly gas leaks. Therefore, you should exercise caution when using natural gas in such situations.
Best Practices
If you smell gas in your home, avoid:
Striking matches or using a lighter
Turning on electrical lights
Using a phone near the source of the smell
You should:
Leave the premises immediately
Use your cell phone away from the source of the smell
Call MLGW’s 24-hour emergency hotline: 901-528-4465
Carbon Monoxide Poisoning & Prevention
What is carbon monoxide?
Carbon monoxide is a poisonous, flammable gas that is colorless, odorless and tasteless.
Operating a Generator Safely
Portable Generators are a great way to back up your power if an outage hits your home but using one can be dangerous. Know what to do when using a generator.
Gas Emergencies Videos
Here's How: Portable Generator Safety
How Close is Too Close for Portable Generators?
Here's How to Turn Off Your Gas
Relighting Your Pilot Light (wrong video)
Use MLGW MyAccount or call 544-6500 to report outages. Call 901-528-4465 to report emergencies like downed power lines and gas leaks.
Memphis, TN 38103