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MLGW News Release
Utility scammers targeting non-profit organizations and small business customers
May 17, 2018

Memphis Light, Gas and Water Division has received reports of scam calls
targeting non-profit organizations and small businesses. The scammers are calling from 844-766-
8418 and threaten to disconnect services if payment isn’t made.

While MLGW mails cut-off notices to customers and uses auto-dialers
alerting them that a payment must be made by a certain date to avoid cutoff,
MLGW service representatives do not personally call a customer to
request a payment.

If you get such a call, you are urged to do the following:
Hang up the phone.

Never give out personal financial information over the phone.

Call the MLGW Commercial Resource Center at 901-528-4270 if you have any concerns.

Report it to your local police station if you have been scammed.

Go to any of the five MLGW community business offices and speak with a credit counselor if
you have problems paying your utility bill.