With the strong possibility of winter weather moving into the Memphis and Shelby County area starting on Friday, MLGW is taking precautions to ensure that utility service will remain as reliable as possible. In the event of outages, crews are on hand to respond as quickly and safely as possible.
MLGW is continually staying in contact with the National Weather Service and closely monitoring the weather situation.
"MLGW employees have been monitoring this winter storm situation and we have all of our resources in place should the winter weather hit Memphis and Shelby County. If indeed a significant storm blankets our city, we are ready to respond," said MLGW President and CEO Jerry Collins Jr.
Customers are reminded to call 544-6500 to report an electric outage. The automated outage reporting system will receive the report and let customers know of a possible restoration time, if one is available. Also, customers are encouraged to download MLGW’s App which is available in the Google Play and Apple Itunes market. MLGW’s App allows customers access to MLGW’s outage map and outage updates.
Customers are reminded to call the following numbers:
- To Report an Outage: 544-6500
- To Report an Emergency (such as downed lines or gas leaks): 528-4465
- All Other Inquiries: 544-MLGW (6549)
MLGW Social Media:
Free MLGW Apps: Google Play (play.google.com) and Apple Store (www.apple.com)
MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County with some of the lowest combined rates in the U.S.