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MLGW News Release
Straight line winds result in wide-spread power outages
May 28, 2017

Full restoration will take more than a week.

Straight line winds moving through MLGW’s service territory Saturday around 10:45 p.m. knocked out power to more than 188,000 customers. About 147,000 customers are without power currently. Full restoration will take more than one week.

MLGW crews are still assessing the impact of damage from this storm, but most outages are a result of large tree limbs and uprooted trees falling on electric wires. MLGW crews are working around the clock to restore power. The utility is bringing in an additional 40 crews from East Tennessee, Kentucky, North Carolina and Ohio.

MLGW is currently experiencing phone issues with its local phone provider. To report outages, customers need to call 1-800-268-8648.

MLGW reminds customers to consider any downed wire to be dangerous and to not touch.

Important MLGW contact information for customers:

  • Outage Reporting: 544-6500
  • Emergency: 528-4465 (This number should be treated like 911. Gas leaks, electrical lines down.)
  • Customer Care Center: 820-7878