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MLGW News Release
Water Main Break on North Parkway (UPDATED - WATER NOW RESTORED)
February 17, 2012

(10:15 a.m. update: WATER RESTORED)

MLGW crews have restored water services in the North Parkway area following yesterday's main break. Additional info:

  • After the water service is restored, customers should turn on their faucets and let the water run until it clears.
  • It is normal for water to appear rust-colored after a water main break. The water should clear.
  • Customers should refrain from washing clothes, making ice, etc. until they have allowed their faucets to run and the water to clear.
  • Currently, westbound traffic in that area is restricted to the right lane of North Parkway. The middle lane should be repaired and open by the end of the day today, and the left lane will not be open until Monday at the earliest due to the amount of construction and excavation.

In summary:

  • 12" water main break occurred on North Parkway in front of Rhodes College late Thursday afternoon.
  • Crews responded and immediately began working to isolate the break and shutdown down valves so repair could commence. MLGW water crews worked all evening and this morning to reduce the water levels, isolate the leak and repair the main.
  • Rhodes College, Parkway Towers and the Memphis Zoo are among those who experienced disruption in water service due to the shutdown and repair.
  • The main break was likely caused by the ground expanding -- happens sometimes when we see a temp change like we experienced this week.

Original Update
MLGW Crews are continuing repairs on N. Parkway after a water main break yesterday. Estimated restoration is between 10:00 a.m. and noon. Traffic will be impacted. Affected customers please note that after water service is restored you should turn on your faucets and let the water run until it runs clear. The water initially will be rust colored and then turn clear. Do not wash clothes, make ice, etc. until you have gone through this process.