Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging.
Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.
NOTE: Customer balances in MLGW Text Alerts may not reflect recent payments or adjustments to your account.
Please note the following requirements for participation in MLGW's Text Alerts Program.
- Customer will be responsible for paying any fees charged by their carrier for text messages.
- Do not depend on the Text Alert as your primary means for notification. Failure to receive a Text Alert will not relieve you of your obligation to pay your MLGW bill in a timely manner.
- If you would like to opt out of the program, return to this screen to select the opt-out option.
- We respect your privacy. All information will only be used in the manner herein described. Memphis Light, Gas and Water will not sell a user's personal information to third parties for any purpose. Memphis Light, Gas and Water may aggregate information on our entire customer base for analysis purposes, but a user's individual personal information will never be sold.