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MLGW News Release
MLGW Storm Restoration Complete
June 19, 2009
MLGW completed its storm restoration efforts Friday evening, one week after a devastating storm hit Memphis and Shelby County. By 11 p.m. Friday night, power had been restored to customers who experienced an outage as a result of the storm on June 12 and subsequent smaller storms on June 14 and 15. The storm toppled trees and knocked down power lines across the city, leaving more than 130,000 MLGW customers in the dark. The aftermath was intensified by a second storm on Sunday that left another 10,000 customers.

"Despite the tremendous damage to our infrastructure, all of our resources were immediately devoted to bringing power back to every single customer," said MLGW President and CEO Jerry Collins, Jr. "Even before the storm hit, MLGW was at work readying for the possible devastation and the ensuing restoration efforts."

Hundreds of MLGW employees and contractors have been working around the clock to restore power. Since last Friday, MLGW restored over 140,000 customers in total, representing almost one-third of its customer base.

"Iím very proud of the dedication and professionalism of all our employees and am very grateful to the out-of-town crews who assisted us with this restoration. MLGW has also made unparalleled strides in terms of communication and social media interaction to keep customers informed. Finally, we want to thank our customers for the patience and appreciation they've shown to our employees during a difficult process. We will learn lessons from this that will make us a better utility in the future."