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MLGW News Release
Free Pilot Light Inspections through September 30, 2021
September 23, 2021

There is no cost for pilot light inspections in September.

To schedule an appointment, call 901-544-6549 and speak to a Customer Care agent, or follow these phone prompts:

• Authenticate your account with your 16-digit account number or your telephone number.

• Enter the last four digits of your social security number.

• Enter your street number.

When you hear “How can we help you today?” say “pilot light inspection.”

You can then choose the date and time of day for your appointment.

Starting October 1, 2021  -  there is a $55 fee which includes three heating appliances. There is a $16 fee for each additional heating appliance.


MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis and Shelby County.

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