MLGW is warning its customers today of a nationwide utility bill scam in which customers are being told that President Obama has approved special funding through the Federal Reserve Bank for utility bill assistance. There is no such funding.
Through phone calls, in person door-to-door visits, or online solicitation, the scammers are asking customers for personal information, such as social security identification numbers. They then provide victims with a fraudulent bank routing number with which to pay their bills. The routing number is fraudulent and the payments will not be applied to MLGW customer bills.
The scams have also been reported in several other states.
Customers who believe they have been victimized by a scam should contact MLGW at 544-MLGW (6549).
MLGW is the largest three-service public power utility in the nation, serving more than 421,000 customers in Memphis and Shelby County.