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MLGW News Release
More than 55,000 Customers Restored Since Wednesday's Storms
August 6, 2015

MLGW restoration efforts will continue into the night following two waves of severe storms that moved through the Mid-South on Wednesday. As of 6:30 p.m., MLGW crews have restored service to more than 55,000 customers.

In total, 67,842 customers lost power due to both waves of storms. Approximately 12,800 customers remain without power.

Currently, 22 outside crews are assisting in restoration efforts. MLGW will continue to work around the clock to restore services. The utility is still estimating full restoration by Sunday midnight.

Many outages are due to fallen tree limbs on power lines, taking down poles. These storms caused more damage than storms that moved through Shelby County on July 14.

Customers who are without power should call the MLGW Outage Hotline at 544-6500 to make sure their outage is logged in the system. To report an outage, customers will need to have their account number or the phone number that's associated with their account.

To report an emergency such as downed wires or gas leaks, please call 528-4465. This number should be treated like 911 and only used for these types of emergencies.

Important MLGW contact information for customers:

  • Outage Reporting: 544-6500
  • Emergency: 528-4465
  • Customer Care Center: 820-7878