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MLGW News Release
MLGW accepting appointments for pilot safety inspections
September 19, 2008
As cooler temperatures begin to arrive in the Mid-South, MLGW is offering natural gas safety and pilot light-up inspections for customers between now and Sept. 30 at no charge. After Sept. 30, the inspection will cost $27. Appointment times are available between the hours of 8 a.m. and 8 p.m., Monday through Friday. Saturday appointments are also available.

Customers should call 820-7878 to schedule an appointment, either with a Customer Care Advisor or by using MLGW's 24/7 automated system.

The $27 service fee, if applicable, is billed to the customer's account and covers up to three gas heating appliances. A $14 fee will accrue for each additional gas appliance. Floor and wall furnaces should be cleaned prior to the technician's arrival and proper access must be provided for furnaces located in the attic.

If the customer of record with MLGW is at least 60 years of age or disabled, the service will be provided at no charge as long as verification is presented to the Customer Service representative at the time of service.

MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County.