Partly Cloudy
Current Memphis Weather
MLGW Home Page
Connect with us on Twitter Connect with us on Facebook Read our most recent blog Watch us on YouTube Connect with us on Instagram
Back to Home Page
News... / 
MLGW News Release
MLGW, Neighborhood Christian Center Offers Second Chance to “Play It Cool”
July 25, 2017

45 Window Air –Conditioning Units Available for Low-Income Seniors

Memphis Light, Gas and Water Division and Neighborhood Christian Center are teaming up once again to “Play It Cool.” The annual initiative provides window air-conditioning units to qualified low-income seniors and disabled residents of Shelby County. There are currently 45 donated units remaining.

Neighborhood Christian Center will host a screening and application process for the free units at 785 Jackson Avenue July 26, 2017, from 9 a.m. until all units are committed.

To qualify, an applicant must be a resident of Shelby County, a low income senior 60 years of age or older, cannot have previously received an air conditioner from the Play It Cool Program, and must be living in a home without operable air conditioning.  The “Play It Cool” applicant must be the MLGW customer of record at the address where the unit is being requested. 

Once an individual is screened and pre-qualifies, a pre-qualification voucher will be issued to verify that the applicant has met the guidelines up to the field inspection. A pre-qualification voucher does not guarantee receiving an air conditioner. Field inspections will be conducted by MLGW to verify that the residence meets installation requirements. 

To apply, applicants will need the following credentials on hand:

  • Tennessee State ID or Drivers License to verify age and address.
  • The most recent pay stub or Social Security Income statement to verify income.
  • Most recent MLGW utility bill
  • If you have a physical disability but do not meet the age requirement you must bring the proper certification information.

Air conditioners will not be installed at addresses with bars or storm windows and installation will be performed by MLGW employees.  

Applicants for the “Play It Cool” Program may also contact the Neighborhood Christian Center’s hotline number at (901) 881-6013 for a pre-recorded message detailing the necessary qualifications and credentials for eligibility. 

 MLGW is the largest three-service public power utility in the nation, serving more than 421,000 customers in Memphis and Shelby County.