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MLGW News Release
Scammers target MLGW customers
November 23, 2022

MLGW employees will never call and ask customers to purchase pre-paid gift cards

Memphis Light, Gas and Water is getting reports of a scam in which people posing as employees ask customers to buy MoneyPak cards at CVS or Walgreens to avoid disconnection.

MLGW representatives will never call and demand money.

Likewise, they will not ask a customer to purchase a pre-paid debit card, scratch off the number on the back, and share it with an employee over the phone in order to make a payment on a utility bill.

Customers who have fallen victim to scammers should report it to the police.

To learn more about utility scams, visit To track scams or report scams in our area, go to the Memphis Better Business Bureau website at

MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County.

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