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MLGW News Release
November 15 Application Deadline for Winter Moratorium for Seniors
November 11, 2011
(November 11, 2011) - The deadline is approaching for customers to apply for MLGW's Winter Moratorium for Seniors.

As winter approaches, MLGW wants to ensure uninterrupted service to its senior (60+) and disabled customers. The Winter Moratorium program has been in place for over two decades and prevents cutoffs for registered customers during the months of December, January and February.

Participants are still responsible for paying their utility bills during this time, but in the event that the bill exceeds the customers means, the customer will not be disconnected. If there is a balance left at the end of the February billing cycle, registered customers can qualify for a short term payment plan.

There are no income restrictions for the Winter Moratorium program. However, applicants cannot have an outstanding balance on their utility bill on November 30 when the program begins. The deadline for application is November 15. Simply download the Winter Moratorium application below, fill it out and mail to:

Credit Operations
Memphis Light, Gas and Water Division
PO Box 430
Memphis, TN 38101-0430

Applications are also available at the Aging Commission, Meritan, MIFA, MLGW Community Offices, or by calling 544-MLGW. You can also download the Winter Moratorium for Seniors application at

Note: Please remember to include proof of age (copy of driver's license, birth certificate or another legal form of ID) to send along with your application if you qualify because you are age 60 or over. If you are applying because of a handicap, please remember to send in the proper certification information along with your application.

  • Utility service must be listed in the name of the elderly and/or handicapped person.
  • If qualification is to be based on age, proof of such is required (example, driver's license).
  • If qualification is to be based on disability, proof of such is required (example medical statement from the physician).
  • Past due amounts must be paid before December 1.