Customers also asked to prepare
Memphis Light, Gas and Water crews are prepared to handle any outages caused by thunderstorms, damaging winds and a possible tornado headed to the Mid-South.
Customers can also prepare. In an emergency situation, whether it's a tornado, ice storm, earthquake or flood, customers need to be prepared for the possibility of temporary power outages. For safety reasons, customers should know where the gas and water shutoff valves are located, how to identify the main electric service panel and how to turn them off in the event of an emergency.
More emergency preparedness information can be found online:
Important MLGW contact information for customers:
· Outage Reporting: 544-6500
· Emergencies: 528-4465 (This number should be treated like 911. Use it to report gas leaks and downed electrical lines.)
· Customer Care Center: 544-6549
· Online Outage Center: www.mlgw.com/outagecenter