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MLGW News Release
MLGW is prepared for severe weather
January 8, 2024

MLGW is prepared for severe weather expected this week including high winds, freezing temperatures, and possible snow. Crews are prepared to work around the clock if needed to deal with weather-related outages, including water main breaks (which can occur when temperatures drop).

MLGW prepares for cold weather by tracking the weather, having additional crews on standby, and ensuring equipment and vehicles are equipped with necessary tools. Tree trimming crews have cleared 465.4 miles to date to help reduce electric outages.

MLGW asks that customers prepare their homes and businesses for the extreme cold by protecting water pipes and checking on automated sprinkler systems. Water pipes can burst anytime temperatures are below freezing. A burst water pipe or water heater is considered to be an emergency situation and could pose a danger of flooding the building.

· Customers should open cabinet doors and turn water to a slow drip to prevent pipes from freezing.

· Customers can also wrap pipes either in pipe insulation (available at hardware stores) or with towels, clothes, etc... to prevent pipes from freezing.

· If your pipes freeze, turn off the main valve inside your house (if possible) and call MLGW's emergency contact number at 528-4465.

MLGW has an Outage Center on which includes information on reporting and tracking outages as well as a preparedness guide for customers with additional tips and general information to get ready for any weather emergency:

Follow MLGW on social media for outage updates: Twitter @mlgw, Instagram @mlgwofficial


Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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