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MLGW News Release
MLGW crews prepare for severe weather
February 16, 2022

Possible outages could be expected

Memphis Light, Gas and Water Division is prepared for severe weather as the National Weather Service forecasts high winds, showers, and thunderstorms that will begin impacting the Mid-South after midnight and continue through early Thursday morning.

MLGW crews and additional contract crews are ready to respond to any local damage or outages, however; customers should plan for possible outages.

Customers should avoid contact with downed power lines—even if their home or area has experienced a loss of power as the lines could still be energized.

To report an emergency such as downed wires or gas leaks, please call (901) 528-4465. This number should be treated like 911 and only used for these types of emergencies.


Important MLGW contact information for customers:

· Outage Reporting: (901) 544-6500

· Emergency: (901) 528-4465

· Customer Care Center: (901) 544-MLGW (6549)


Visit MLGW’s storm readiness guide for tips on preparing for weather emergencies:

MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis and Shelby County.

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