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MLGW News Release
 
MLGW crews prepare for severe weather
December 10, 2021

Memphis Light, Gas and Water Division is prepared for severe weather as the National Weather Service forecasts severe thunderstorms for Friday overnight. We are anticipating damaging wind gusts of up 60 mph and sustained winds of up 30 mph which could cause extensive damage to trees and power lines and prolong restoration times.

MLGW crews and additional contract crews are ready to respond to any local damage or outages, however; restoration times may be extended due to COVID-19 safety measures.

Customers should avoid contact with downed power lines—even if their home or area has experienced a loss of power as the lines could still be energized.

To report an emergency such as downed wires or gas leaks, please call (901) 528-4465. This number should be treated like 911 and only used for these types of emergencies.

 

Important MLGW contact information for customers:

· Outage Reporting: (901) 544-6500

· Emergency: (901) 528-4465

· Customer Care Center: (901) 544-MLGW (6549)

 

Visit MLGW’s storm readiness guide for tips on preparing for weather emergencies: mlgw.com/images/content/files/pdf/StormPrep.pdf.

 

MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis and Shelby County.

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