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MLGW News Release
MLGW Customer Care Center hours are changing to 8 a.m. to 6 p.m.
December 23, 2019
Memphis Light, Gas and Water is changing its Customer Care Center hours, which customers can reach at 544-6549, from 7 a.m. - 7 p.m. to 8 a.m. - 6 p.m. starting January 6, 2020. The greatest call volume is between 8 a.m. and 6 p.m. This change will make MLGW more efficient and help us better serve our customers.

Important Numbers to Know:
  • Customer Care Center – 901-544-6549
  • Outage Hotline – 901-544-6500
  • 24-Hour Emergency – 901-528-4465 (Treat this number as you would 911.)
  • Tree Trimming – 901-320-1438

MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.

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