Invites Questions from Customers

The second Memphis Light, Gas and Water Division Outage Improvement Advisory Team Meeting (OIAT) is Thursday, April 14 at 9:00 a.m. in the Benjamin L. Hooks Central Library.

The meeting will stream live on MLGW’s YouTube page https://www.youtube.com/MLGWWaysToSave and shared on MLGW’s Facebook page https://www.facebook.com/MLGW.

MLGW customers are invited to engage in the process by submitting questions/feedback at memphistn.gov/mlgw/ regarding tree trimming, underground lines, response time, overall infrastructure, suggestions for improvement, and more. The site also has a full list of the OIAT members.

Over the next few months, the OIAT will examine power outages and ways to improve the MLGW power restoration process. The OIAT team consists of community stakeholders from MLGW, the City of Memphis, Shelby County government, neighborhood associations, non-profits, and surrounding municipalities representing MLGW’s 439,000 customers.

MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis and Shelby County.