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MLGW News Release
MLGW works to aid customers struggling with high temperatures
August 16, 2007

Memphis Light, Gas and Water Division is continuing its efforts to help customers through the current heat wave. Today, MLGW is donating 200 air conditioning window units to customers identified by the Community Services Agency (CSA) as those in need of help during this time of extreme temperatures. The units will be delivered and installed by MLGW employees.

"We provide life giving services, especially in times of temperature extremes. While we have limited resources to assist our customers, we want to ensure that we are able to help those who are in need right now," said Jerry Collins, MLGW's Interim Chief Utility Officer.

MLGW has taken steps this week to assist its customers and other community agencies in battling the current heat wave. On Monday, MLGW donated 300 box fans to the Aging Commission of the Mid-South to be distributed to senior and disabled customers. MLGW is also donating bottled water to eight Memphis Community Centers that are serving as cooling shelters, as has donate bottled water to Channel 3 to be distributed in different areas of the city.

While providing the air conditioners, fans and bottled water will assist those in need, MLGW reminds all of its customers that wise energy usage is important in order to keep your utility bill as low as possible.

"Our customers have great control over their energy use and costs, even when temperatures are as hot as they have been," Collins stated. "Due to these very high temperatures, our customers are using more electricity than ever. However by following simple energy saving measures, you can help keep your bill as low as possible."

MLGW will begin mailing bills that reflect usage from this heat wave in the coming days, and customers should be prepared for those bills to be higher than they have seen recently.