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MLGW News Release
MLGW Activates Hazardous Weather Program for Extreme Heat
June 27, 2018

Memphis Light, Gas and Water will implement its Hazardous Weather Conditions Program effective Thursday, June 28 at 8:30 a.m.

With a minimum payment of $250 plus applicable fees, residential customers can re-establish or avoid disconnection of services by entering into a PrePay agreement or Deferred Payment Plan (DEFB) as part of the Hazardous Weather Conditions Program. The Hazardous Weather Conditions Program is open to all residential customers.   

Customers interested in participating in this program must have an updated Residential Service Agreement (RSA) on file with MLGW. Customers wanting to take advantage of the PrePay option must have a smart meter installed for all metered services. 

Customers are required to bring two forms of identification and payment to one of MLGW’s five Community Offices: 245 South Main Street, 2935 Lamar Avenue, 1111 East Shelby Drive, 2424 Summer Avenue or, in Millington, 5131 Navy Road.

MLGW’s Community Offices will remain open until 7 p.m. while the Hazard Weather Conditions program is active. 

MLGW is the largest three-service public power utility in the nation, serving more than 431,000 customers in Memphis and Shelby County.