A $55 charge will be applied between October 1 and December 31

To ensure gas appliance safety, MLGW offers pilot light safety inspections. Customers are encouraged to begin scheduling appointments on August 18. Technicians will begin performing inspections on September 2. Inspection appointments during the month of September are free.

After September 30, customers are charged a $55 fee, which covers up to three gas heating appliances. Each additional appliance will be an extra $16. However, the service remains free to physically challenged customers and seniors (60+).

Appointments are available on Tuesdays, Wednesdays, Thursdays, and Saturdays. Appointment times are:

· 8 a.m. – noon

· Noon – 4 p.m.

· 4 – 8 p.m. (Tuesday – Thursday only)

Customers can call 544-6549 to choose a convenient date and time. MLGW’s Interactive Voice Response (IVR) system can also be used to schedule appointments using the customer’s 16-digit account number or telephone number.

Pilot light safety inspections will be available through December 31.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.