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MLGW News Release
MLGW Community Offices reopening
September 12, 2022

Memphis Light, Gas and Water is reopening four of its Community Offices to walk-in customers starting October 3.

Downtown, Lamar, Whitehaven and Millington are reopening. Only the Summer office will remain closed. The locations and hours are as follows:

· Downtown – 245 S. Main 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays

· Lamar – 2935 Lamar Ave. 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays

· Whitehaven – 1111 E. Shelby Dr. 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays

· Millington – 5141 Navy Rd. 8 a.m. – 4:30 p.m. Monday-Friday


MLGW is also rolling out a new online appointment reservation system for those seeing a credit counselor. The system will be like making an appointment to your doctor’s office. It will offer you flexibility that is convenient for your schedule. MLGW will provide more details later about this new and improved service.

For payments, customers can come inside one of the reopened offices without using the online appointment system.


MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County.

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