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MLGW News Release
Customer Care Center to keep extended hours during the month of March
March 5, 2009
(March 5, 2009) - Memphis Light, Gas and Water's Customer Care Center will continue their extended hours through the month of March. The extended hours started January 31 and will now end on March 31. The hours will include Saturdays from 9 a.m. to 5 p.m. Live operators will be available to assist customers during this time. The Customer Care Center will also be open during regular hours of 7 a.m. to 7 p.m., Monday through Friday.

The Customer Care Center number is 544-MLGW. Many transactions, such as payment arrangements, balance and due date information as well as start, stop or transfer service can be completed by using the utility's 24-hour automated menu. Customers using the automated system should have a copy of their most recent bill and the last four digits of the customer of record's Social Security number.

MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County.