Memphis Light, Gas and Water is calling on the community to support the Plus1 utility assistance program as Low-Income Home Energy Assistance Program (LIHEAP) funds could be adversely impacted or eliminated in the 2026 federal budget.

In 2024, LIHEAP provided $17 million in assistance to MLGW customers—funding that now hangs in the balance. The Plus1 program steps in to fill this critical gap by supporting verified customers facing genuine financial hardship.

For over 40 years, MLGW’s Plus1 Program has provided utility assistance to income-qualified customers facing hardships like illness or job loss—powered by generous donations from customers who add just one dollar or more to their monthly bills to help friends, family, and neighbors keep the lights on when it matters most.

The Plus1 program transitioned from being administered by the Metropolitan Inter-Faith Association (MIFA) to Memphis Light, Gas and Water (MLGW). This change ensures more direct oversight and streamlining of the assistance process.

To give to Plus1, sign up through My Account, call our Customer Care Center at (901) 544-6549 or by going to mlgwpowerofgiving.com.

You may also mail your check or money order payable to Plus1 to: Memphis Light, Gas and Water - Payments & Banking P.O. Box 388 Memphis, TN 38145

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.