MLGW is helping to protect victims of sexual assault, human trafficking, domestic abuse and more through participation in the State’s Safe at Home Address Confidentiality Program.

Safe at Home, which was launched in 2019, prevents abusers from locating their victims through public records by providing approved applicants a substitute address that may be used for legal purposes, including utility services.

Safe at Home participants are issued a substitute address they can use anytime they interact with state and local government or anyone – like MLGW – who could potentially make their home address part of the public record. This substitute address can be used by anyone in the household, including children, elderly parents and new spouses. Customer service representatives have been trained so that participants in the program can come into any MLGW Community Office with their cards to be set up in our system.

Watch this short video for more information on the program or visit sos.tn.gov/SafeAtHome.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.