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MLGW News Release
 
MLGW crews working to assess damage, restore power after last night’s storms
April 1, 2023
Damaging winds moved through Memphis and Shelby County, knocking out power to more than 34,000 Memphis Light, Gas and Water customers.  MLGW is currently working to assess damages and restore power.

A transmission tower and lines were severely damaged in the Airport area. In addition, there are downed power poles across the service area, especially within the I-240 corridor.


There was no impact to water or gas infrastructure.

MLGW will continue working as quickly and safely as possible until service is restored to all customers impacted.

To receive current updates on storms and outages, please sign up for text alerts at mlgw.com/alerts. Customers can report outages and get updates on restoration efforts by using MLGW My Account. Customers can also call 544-6500 to report outages and get status updates. Don’t assume we know you are out.

Important MLGW contact information for customers:
•  Outage Reporting: 544-6500
•  Emergency: 528-4465 (This number should be treated like 911. Gas leaks, electrical lines down.)
•  Customer Care Center: 544-6549
•  Online Outage Center: mlgw.com/home/outagecenter

MLGW reminds customers to consider any downed wire to be dangerous and to not touch.


 

MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County.

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